iPod, iTunes Have Problems with Vista
If you have an iPod, and plan to install Microsoft's Windows Vista operating system, Apple has one word of advice for you: don't.
That's because issues with iTunes 7.0.2 and the next-generation operating system are creating havoc for some users, Apple disclosed on Friday. The problems include issues with purchased music tracks playing, syncing issues, and even incidents where the device becomes corrupted.
Apple advised consumers in an advisory to hold off on upgrading Windows until the next version of iTunes is available, which the company expects to release within a few weeks.
However, those who already have installed Vista, or received a computer with the operating system are advised to take several steps to improve the experience while the company works on a fix.
First, the user should deauthorize all iTunes Store accounts, followed by the enabling of the Disk Use feature on all of their iPods. From there, iTunes should be uninstalled. Apple recommends also reinstalling Vista using a "clean install," although that is not required.
Reinstalling iTunes and reauthorizing the computer should improve the situation, Apple says. But if problems still exist, the company has released a repair tool to assist in the process.
Neither Apple nor Microsoft have had any further public comment on the situation.