Joe Wilcox

Office Home and Student accounts for 85% of US Office retail share

Which Microsoft Office version is most popular at US retail stores -- brick and mortar or online? Office Home and Student 2007, which inherited the position from XP and 2003 versions of Office Student and Teacher. Home and Student accounts for "85 percent of Office sales, either Mac or PC," said Stephen Baker, NPD's vice president of industry analysis.

I asked Baker for the percentage because it's that time of year when students are preparing to go back to school and Microsoft and retailers practically give away Office Home and Student. Last week, I spotted the software, which normally sells for $149.95, at Microsoft Store for $99.99. That's a good deal, right? Wrong. This week, I saw the software at my local Costco selling for $81.99, after mail-in rebate. That's an even better deal, right? Wrong. Amazon sells the software for $79.99, no rebate.

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Windows 7 Upgrades: Are they going to be too much trouble or just about right?

Is Microsoft asking too much of consumers and small businesses planning to upgrade existing Windows XP or Vista PCs to Windows 7? That's the question I asked several analysts after reviewing a chart Microsoft provided to veteran technology reviewer Walt Mossberg.

Out of 66 upgrade scenarios, only 14 allow for "in-place" upgrades. The majority of scenarios require "custom install," which means either installing Windows 7 to a new directory or onto a clean hard drive. While data can be backed up and recovered, applications would need to be reinstalled.

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The Value Question: Is the Apple or Microsoft Family Pack the better deal?

Is three times the price three times the value? That's the question I'm asking about Microsoft's limited-time Windows 7 Family Pack -- three Home Premium upgrade licenses -- for $150. Mac OS X 10.6 "Snow Leopard" Family Pack, with five licenses, will sell for $49.

It's a rhetorical question really. Most people with Windows PCs won't have the option of running Snow Leopard. Intel Mac users, by comparison, can run Windows dual-boot, using Apple's Boot Camp, or by way of third-party virtualization software. That said, to qualify for the discounted Family Pack pricing, Mac users would still need Windows XP or Vista.

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Secret slide reveals Microsoft will lose $300 million on Yahoo deal before making $1

Microsoft CEO Steve Ballmer gave a little more information to financial analysts than perhaps he planned. There are two versions of his slide presentation -- one with a slide he didn't present this morning. I downloaded the PowerPoint file, and then noticed it had disappeared from Microsoft's investor website. That was so Microsoft could remove the errant, and quite revealing, slide.

The slide is surprising counter-commentary to Ballmer's opening presentation. He spent much of the early portion of his talk explaining why Microsoft cut the search deal with Yahoo, and why the costs were minimal to both companies. He told financial analysts:

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The state of Microsoft's Business and Server & Tools divisions

Stephen Elop and Bob Muglia delivered two of the more difficult presentations during Microsoft's annual Financial Analyst Meeting. Elop runs the Business division, which had been a consistent performer until fiscal fourth quarter, when revenue fell 13 percent year over year. Server and Tools did better, but still took a revenue hit in fourth quarter.

The two divisions share several important attributes, and the businesses are highly entwined. With the 2003 release cycle, Microsoft started aggressively increasing integration along the vertical applications stack between Office and server software. The integration creates sales pull for Office and newer server software, like SharePoint Server. I leave out Exchange Server, since Microsoft long ago established applications stack integration with Outlook.

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Craig Mundie: The future of the PC is 'a room'

Craig Mundie, Microsoft's chief research & strategy officer, is charged with anticipating the future and the computing technologies people will need in the future. Early this afternoon, during Microsoft's annual Financial Analyst Meeting, Mundie spoke about the importance of natural user interfaces. He described one user interface I would never have imagined -- or perhaps you won't.

The successor to the PC is "a room," Mundie told FAM attendees. Apparently, Microsoft's big-ass Surface computer is even too small for Microsoft's vision leader. He demoed the room, too. Mundie described his desktop as a Surface computer, but the real user interface was the wall.

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Ballmer: Apple market share gains are a 'rounding error'

Microsoft CEO Steve Ballmer was in surprisingly good form this morning, as he kicked off the company's annual Financial Analysts Meeting. His presentation was one of the best in years. The economy may be cool, but Ballmer is hot.

Perhaps his most piercing comments were about Apple, a competitor that has nipped away Windows PC market share and proved to be a formidable opponent in mobile devices markets.

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Robbie Bach: Windows Mobile had a 'challenging year'

Robbie Bach, president of Microsoft's Entertainment & Devices division, today told Wall Street analysts that the company's mobile strategy would improve. He laid out Microsoft's go-forward mobile strategy during the annual Financial Analysts Meeting.

Bach acknowledged that Windows Mobile had "a challenging year," with market share declining even as unit numbers increased. The company is ramping up for Windows Mobile 6.5's official release in October. Whoa, Bach asserted that the browsing experience on Windows Mobile 6.5 would be better than iPhone.

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Steve Ballmer has been running Microsoft's Windows business for past 12 months

[Editor's note: This was a live document starting around 11:56 am until 1:03 pm EDT.]

Microsoft's annual Financial Analysts Meeting opened under a fog -- a cloud of uncertainty not seen since the company went public in 1986. For most of fiscal 2009, which ended June 30, Microsoft offered Wall Street no guidance on earnings. During fiscal fourth quarter, net income plummeted by 29 percent and revenue for all five product divisions fell year over year. Microsoft also reported its first annual revenue decline ever. When will the fog clear, and what will it reveal?

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Microsoft-Yahoo deal is Google's Christmas-in-July present

There's an irony about the Microsoft-Yahoo search deal. At one time, Yahoo provided search services to Microsoft. Now Microsoft is returning the favor. Well, if anyone could call the outsourcing of Bing search to Yahoo a favor. It's not. I predict that the deal will create two losers, with Google lapping up more search share -- at least in North America.

The Microsoft-Yahoo deal is a strange one. It's the difference between two people living together and getting married. Microsoft and Yahoo will share common residence, but within somewhat separate confines, work schedules, belongings and bank accounts. This isn't even a marriage of convenience. I wouldn't even call it cohabitation. Microsoft and Yahoo are roommates who share space but different, often conflicting, priorities.

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Microsoft takes big hit: Q4 revenue falls for all product divisions

Microsoft closed fiscal 2009 with a whimper -- feeble performance not seen since the last recession in 2000-2001. Microsoft's fiscal year ended on June 30.

For fiscal fourth quarter, revenue fell -- often double digits -- for every Microsoft division: Client, Server and Tools, Business, Online Services and Entertainment & Devices. I can't recall the last time, if ever, there was such an occurrence.

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Apple has 91% of market for $1,000+ PCs, says NPD

Move over Microsoft. Apple can claim big, big market share numbers, too. According to NPD, in June, nine out of 10 dollars spent on computers costing $1,000 or more went to Apple. Mac revenue market share in the "premium" price segment was 91 percent, up from 88 percent in May.

By the way, Apple's command of the premium market is way up from first quarter 2008, when, according to NPD, Mac revenue share was 66 percent. Gee, and it seemed so high when I broke that story.

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Apple Q3 2009 by the numbers

Apple has once again defied the economic gravity pulling some tech companies' earnings into a black hole. For fiscal 2009 third quarter, the company posted, again -- isn't this getting tiresome -- strong year-over-year revenue and earnings growth.

Strong Mac and iPhone shipments contributed to a quarter that surged past Apple's guidance and Wall Street analysts' inflated estimates. Apple described the results as being its best for a non-holiday quarter. That's a remarkable claim given that second calendar quarter typically is the slowest for PC shipments and economic recession afflicts all Apple's major sales market.

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Could Popfly's pop out be game over for Microsoft?

There's a strange foreshadowing in Microsoft naming its social mashup service Popfly. In baseball, pop fly is a ball hit straight up that comes straight down, usually into the catcher's mitt and to an out. Popfly is out, with Microsoft's decision to close down the service on August 24th.

I'm really bugged about the shutdown, because of what it represents:

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Microsoft should use Twitter data theft as hosted apps marketing FUD

Microsoft couldn't pay for counter marketing as good this. Twitter has officially admitted to a security breach, via personal e-mail account, and the pilfering of confidential documents stored in Google Apps. Can you say, "On-premise computing?"

Based on the cycle of renewals, an unusually large number of Microsoft volume-licensing subscribers must re-up by July 31 or not at all. Given the econolypse's impact on IT spending and, because of layoffs, number of seats to renew, those license renewals may come harder than ever. Then there are all those newfangled hosted applications, some from Microsoft, and Google's push into the enterprise with Google Apps Sync for Microsoft Outlook.

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