Articles about Apple Self Service Repair

Apple's Self Service Repair Diagnostics tool, previously available only in the US, has now made its way to 32 European countries, including the UK, France, Germany, and the Netherlands.

Launched stateside in December 2023, the Diagnostics tool gives users the repair abilities previously reserved for Apple Authorized Service Providers and Independent Repair Providers. This means Europeans can now perform tests on their iPhones, Macs, and Studio Displays to check for to make sure everything is working as it should and identify necessary repairs, all in 24 different languages.

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In a notable update to its repair services, Apple has expanded its Self Service Repair program to include the latest iPhone 15 series and several Mac models with M2 chips. This expansion includes the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio.

Additionally, the program is now accessible in 24 more European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With these new additions, Self Service Repair now covers 35 Apple products across 33 countries and is available in 24 languages.

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It is several months since Apple launched its Self Service Repair program in the US, giving iPhone and MacBook owners the chance to fix their own devices. Now the company has expanded the same option to eight European countries.

The program works in exactly the same way for Apple users in the newly supported nations. It is possible to buy replacement parts direct from Apple, obtain repair manuals, and even rent the tools needed to get the job done.

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Some months after launching a self-repair program that gave iPhone owners the opportunity to fix their own devices, Apple expanded it to include MacBook air and MacBook Pro notebooks. On the face of things this is a great move, but the program has been criticized for not only managing to make MacBooks seem less repairable, but also for "presenting DIY repairers with an excruciating gauntlet of hurdles".

The criticism comes from none other than iFixit, a site well known for its device teardowns and the repairability ratings it assigns them. Singled out for particular attention is the process of replacing a MacBook Pro battery, the instructions for which stretch to an incredible 162 pages.

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Earlier in the year, Apple launched its self repair program, giving iPhone users the option of fixing their own phones. As well as providing instruction manuals and selling the parts, tool rental is also part of the program.

Now Apple has announced that it is expanding the Self Service Repair to include MacBook Air and MacBook Pro notebooks -- provided they are fitted with the M1 family of chips, that is. The company says that the program will expand to include additional Mac models soon, and that the iPhone self-repair service will expand out of the US to Europe and beyond.

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Late last year, Apple said that it was planning to let customers fix their own hardware rather than forcing them to bring devices to an Apple Store or authorized third party. Now the company has officially launched the Self Service Repair program in the US, and will bring it to Europe soon.

For now, Apple Self Service Repair applies only to certain iPhone models, but it will eventually encompass some Macs as well. Anyone interested in repairing their own iPhone can download a repair manual from Apple, order the parts they need direct from the company, and even rent the tools required to perform the repairs.

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