Google is shutting the door on its Helpouts service. Just two and a half years after launching the help and support extension to Hangouts, it has been decided that there just is not enough interest to warrant keeping it running.

Designed as a platform for experts to offer their paid service to people, Helpouts failed to gain the traction needed to make it viable. The shutdown will not take immediate effect, but there's quite a short deadline for users to seek out an alternative.

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Google risks incurring the wrath of its competitors after announcing it will continue to disclose any security vulnerabilities that are not fixed within 90 days.

The search engine giant’s "Project Zero" identifies high-profile bugs with the aim of creating more secure products for customers everywhere. However, recently the scheme has been criticized as a way for Google to embarrass its technology rivals.

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Smartphone theft in some of the major cities in the US and the UK has declined dramatically, so say the authorities.

But it's not because of improved law enforcement, it's actually down to manufacturers implementing a kill switch option, allowing smartphones to be deactivated remotely.

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For both software and data, there is a relentless move to the cloud. But with so many different cloud services to choose from, it can be difficult to decide which one is best. To help make things a little easier, Google today launches PerfKit Benchmarker.

The open-source tool makes it possible to run benchmarks across a variety of cloud platforms, and a dedicated visualization tool, Perfkit Explorer, has been created to help with the interpretation of results. The tool provides essential data to developers who are creating applications in the cloud.

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As it's Safer Internet Day today, lots of companies are getting in on the action and doing their bit to encourage people to be a little safer online. One such company is Google, and if you spend a few moments performing a quick security check, you can bag yourself 2GB of Drive storage for free.

There are no trick questions -- it's nothing more than ensuring that your Google account recovery information is up to date. You don’t get the extra space straight away, but you only have to wait until the end of the month for the start of the rollout.

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We're a global nation of hypochondriacs; Google has revealed that 5 percent of search traffic comes from people looking for health and well-being information. To help with any queries you might have about your body and different conditions, the search giant has furnished Knowledge Graph with a raft of medical data.

Got a funny looking rash? Google could help you to determine whether you have something to worry about, or whether it's something that's likely to clear up on its own. Knowledge is power, and medical knowledge is what Google is trying to arm people with to avoid the worry that comes with uncertainty.

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Asking someone to switch from their operating system of choice is akin to asking them to switch partners when they’re in a happy relationship. But time and time again, Apple, Google and Microsoft try to attract new users with redesigns, killer features, and headline-grabbing excitement. It's an approach that Microsoft is using for Windows 10, but Apple could use a different tactic with the release of iOS 9.

If you've got an iPad, iPad mini, iPhone 6 or iPhone 6 Plus, the next version of iOS could be slightly lacking in the 'new' department. Reports suggest that rather than taking the wraps off a raft of new features, Apple is instead focusing firmly on improving stability and performance of its mobile OS.

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The web is unnecessarily complicated. Competing web browsers support differing technologies and standards, leading to varying performance and compatibility issues. The problem is, it may be naïve to think there are truly open standards. True, there are standards that can be pointed to, but stop and think for a moment -- who decided on the standards? In other words, if the web is truly open, why does it seem like big companies are steering the ship when it comes to the major decisions?

Google is one such company that is making decisions that will form the future of the web, and that is not necessarily a bad thing. The thing to take issue with is that the company could arguably have a conflict of interest when contributing to web standards. Why? It develops its own web browser (Chrome) and associated operating system (Chrome OS). Today, Google announces that it is abandoning SPDY for the HTTP/2 protocol in Chrome.

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The writing has been on the wall for quite some time now, but the deadline is finally here. Google's Gtalk service is set to be discontinued as of 16 February, and from this time users will have to use Google Hangouts or seek out an alternative.

This is not the first online service that Google has killed, and it certainly won't be the last. While Hangouts is generally regarded as a superior service, there are still diehards who will hold out until the very last minute to switch -- or they might jump ship completely in favor of something like WhatsApp.

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The latest service to be gobbled up by Google is Odysee. Available as an app for iOS and Android devices, Odysee enables users to privately backup and share both photos and videos. In some ways the service is similar to the automatic backup feature provided by Google+, so it is perhaps unsurprising that the Odysee team will be joining forces with the Google+ team.

The mobile apps have been pulled from the App Store and Google Play by developer Nimbuzz Inc, but the service remains in operation for the time being. It's likely that the Odysee API is what sparked Google's interest, and it will be interesting to see how things move forward.

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Outside Apple Store, people excitedly line up to buy iPhone 6. The crowd is remarkably eclectic. Tattoos here. Mohawk there. Someone wearing a prim business suit chats with a burly biker wearing sleeveless T-Shirt. Everyone's clothes beam bright, vibrant colors. Loud laughter and uproarious chatter is everywhere. This is one happy group of buyers.

The store's doors exit onto a green pasture of sheep. Each wears a chain around its neck, with iPhone 6 attached. Cow bells appear on the screens, and clanging sounds against the chirping of birds. One animal looks up: "Baaaaaaa!" Then another, and another. An announcer asks: "Do you really want to be an iSheep?" Then the Android logo and robot flash across the screen.

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For the deaf and hard-of-hearing, subtitles are essential. Blu-rays, DVDs and TV shows usually feature subtitling as an option, and it's also something that crops up on streaming media such as YouTube videos. The Google-owned video site attempts to automatically add subtitles to videos, but the feature leaves a great deal to be desired.

You may have noticed this for yourself but if not, vlogger Rikki Poynter would like to bring it to your attention. Rikki, who is hard-of-hearing, complains that YouTube's subtitling is often "completely nonsensical". YouTube acknowledges that it has a long way to go.

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If you want to steer clear of malware on Android, just stick to Google Play. I am sure you have heard this line before. And it makes sense, if you think about it, as Google subjects apps to security checks prior to approving them. So, it makes sense to hand out that piece of advice whenever new Android malware is discovered in the wild. But what if the malicious bits are found in Google Play itself? A change of tune is in order.

Security firm Avast details how three popular, seemingly harmless Android apps -- but, riddled with adware -- have been tricking users into visiting unwanted sites, installing other apps, to fix different non-existent issues, like fake malware infections, porn-filled storage (though, I have to say, it is far from an unlikely scenario, in some cases) and so on.

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The latest figures published by Kantar Worldpanel show that US sales of iOS devices are outpacing those of Android handsets. Just. Buoyed by the launch of the iPhone 6 and iPhone 6 Plus, Apple saw sales figures rising across Europe, the US and in China, with the smaller of its two smartphones proving to be the best-selling handset in the US.

Overall, iOS devices accounted for 47.7 percent of smartphone sales, just managing to edge ahead of Android which dropped slightly to a 47.6 percent market share. The holiday period was key to this switch in popularity, as the iPhone 6 proved the most popular gift in 2014. But it's not just in the US that Android is losing its grip on the market.

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In yet another major push into the Indian technology sector, Google has kick-started its Launchpad startup mentorship program in the country. The company has announced plans to offer three-month mentoring to 20 shortlisted startups. The move signals the search giant’s growing interest towards Indian startups.

Launchpad -- which was started two-and-a half years ago -- is run by Google’s developer team. They examined more than 1,450 ventures and shortlisted 20 startups from it. Half of the startups in the curated list are in the B2B space while rest of them cater to businesses. A few of them focus on education and healthcare verticals.

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