Articles about Windows Hello

Windows Hello Facial Recognition Fails in the Dark After Update

Windows Hello Stopped Working

Microsoft’s latest Windows update has created a big confusion. Many users are actively complaining that Microsoft weakened the facial recognition feature, Windows Hello, and now they can’t sign in to their devices in the dark or low light conditions.

Windows Hello’s main advantage was its ability to instantly unlock devices with the help of facial recognition, regardless of the time of day, thanks to its camera technology. However, since a recent update, this feature has become unreliable when the lighting is poor, forcing users to manually enter pins and passwords instead.

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Whoops! Microsoft just broke Windows Hello with the latest Windows 11 update

Facial recognition

There can’t be a silver lining without a cloud, and for all of the problems Microsoft managed to fix with the KB5055523 update for Windows 11, there is the small issue of it causing Windows Hello authentication to stop working for some.

While the problem is limited to users who meet fairly narrow criteria, the impact for those affected is significant. If you’re running System Guard Secure Launch or Dynamic Root of Trust for Measurement on Windows 11 and Server 2025, caution is advised.

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Microsoft updates Recall feature to address privacy concerns but Linux remains a safer choice for some

Microsoft has provided an important update to its upcoming Recall feature, exclusive to Copilot+ PCs, which aims to balance productivity with privacy and security. Recall allows users to retrieve information by capturing snapshots of their activity, such as documents, websites, or apps. This latest update emphasizes Microsoft’s renewed focus on user control and privacy, addressing some of the concerns users have voiced since the feature was first announced.

Recall is designed to enhance productivity by enabling users to quickly find things they’ve seen on their PC. The feature’s AI-driven capabilities take snapshots of user activity, making it easier to return to projects without having to remember where files or webpages were previously accessed. Microsoft stresses that this updated version of Recall processes and stores data locally, which not only improves performance but also allows users to continue using the feature without an internet connection. By keeping data on the device, Recall also aims to reduce latency and improve battery life.

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This week sees Microsoft starting to embrace a password-free future for Windows 11

Windows 11 Moment 3

Passwords are a blessing and a curse, serving to secure files, devices and more, while simultaneously being burdensome and, to some extent, offering a false sense of security. With the update that is rolling out to Windows 11, Microsoft is fully embracing the passwordless future the company so desires.

Microsoft points out that passwords are nowhere near as secure as people might think, citing the statistic of 4,000 password attacks every second as proof. The Windows 11 update introduces greater password free security thanks to Windows Hello and wider support for passkeys.

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Microsoft implements yet another upgrade block on Windows 11 22H2 due to Windows Hello problems

Man using Windows 11 laptop

Microsoft is warning people who use Windows Hello not to upgrade to Windows 11 2022 Update because the sign-in system may end up not working.

The company has also put a safeguard block in place meaning that people who may be affected by the issue will not be offered the Windows 11 22H2 upgrade. There is also a warning not to try to bypass the block with a manual upgrade due to the problems this may cause.

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Microsoft releases KB5007253 update to fix problems in Windows 10

Windows 10 laptop

For Windows 10 users on the Release Preview channel, Microsoft has an important new update.

The KB5007253 update is available to testers of Windows 10 21H2 and Windows 10 21H1. It will be of interest to business and enterprise users thanks to a fix for a Window Hello issue.

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Microsoft issues advice after hackers bypass Windows Hello security

Windows Hello

Security researchers have shown that it is possible to bypass the biometric security of Windows Hello. Using a fake web, the CyberArk Labs research team was able to fool the facial recognition component of Windows Hello to send infrared images.

Windows Hello requires a camera with RGB and IR sensors, but the security tool actually only uses IR imagery. Using a custom USB device, hackers can manipulate the stream of data that is sent, injecting IR imagery of an authorized user.

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