Microsoft is working on a fix for freezing issues with Windows 10 Anniversary Update
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Some users who have installed Windows 10 Anniversary Update on SSDs are experiencing problems with their computers freezing.
Microsoft does not yet have a fix available, but it is aware of the issues and is working to get a patch pushed out to those who have been affected. While there is not a proper fix available at the moment, the company has provided details of a couple of workarounds that should do the job for the time being.
Writing on Windows Answers, a Microsoft administrator said: "Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive. This issue does not occur when starting Windows 10 in Safe Mode. If you are experiencing this issue, we will be providing updates to this thread."
A couple of workarounds are also suggested:
Method 1: Using the Recovery Console
- Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power >Restart.
- After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced Options >Go back to the previous build. If you don’t see this option, try Method 2.
Method 2: Using the Settings app from Safe Mode
- Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power >Restart.
- After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
- After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode.
- Open the Settings app.
- Select Update & security and then the Recovery tab.
- Under "Go back to an earlier build", click the Get started button and follow the instructions.
Have you experienced freezing problems in Windows 10 Anniversary Update; more importantly, do the workarounds work?
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