Microsoft is working on a fix for freezing issues with Windows 10 Anniversary Update

Windows-10 key

Some users who have installed Windows 10 Anniversary Update on SSDs are experiencing problems with their computers freezing.

Microsoft does not yet have a fix available, but it is aware of the issues and is working to get a patch pushed out to those who have been affected. While there is not a proper fix available at the moment, the company has provided details of a couple of workarounds that should do the job for the time being.

Writing on Windows Answers, a Microsoft administrator said: "Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive.  This issue does not occur when starting Windows 10 in Safe Mode. If you are experiencing this issue, we will be providing updates to this thread."

A couple of workarounds are also suggested:

Method 1: Using the Recovery Console

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power >Restart.
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced Options >Go back to the previous build.  If you don’t see this option, try Method 2.

Method 2: Using the Settings app from Safe Mode

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power >Restart.
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  3. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode.
  4. Open the Settings app.
  5. Select Update & security and then the Recovery tab.
  6. Under "Go back to an earlier build", click the Get started button and follow the instructions.

Have you experienced freezing problems in Windows 10 Anniversary Update; more importantly, do the workarounds work?

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