UK companies take too long to react to Internet disruptions

Internet disruptions, in their biggest part, are taking place outside a company’s network, a new report by Dyn claims. The report also says having poor visibility beyond "company walls" makes it harder for those companies to react on time.

More than half (57 percent) of all Internet disruptions UK companies faced in the last year happened outside company networks. These companies need double the time to react compared to companies in the US.

A quarter of businesses (25 percent) say it’s either "extremely" or "very difficult" to monitor and identify when a disruption occurs outside their network. Another third (31 percent) say it’s quite difficult to resolve such issues.

Internet disruption has resulted, or could result, in either loss of revenue (according to 30 percent of companies surveyed) or loss of new business (23 percent). Despite all of this, just 39 percent say they monitor their network activity and look for patterns.

"As the Internet of things continues to gain speed, and as more organizations move their workloads to the cloud, the Internet is becoming an even more complex and unpredictable environment for businesses to control and navigate", says Paul Heywood, MD EMEA at Dyn.

"It is, therefore, worrying to see that just four in ten UK organizations monitor their network activity to identify patterns and any anomalies. Given that over half of Internet disruptions happen outside a company’s network -- resulting in reputational damage, loss of revenue and new business for many UK organizations, as well as multiple headaches for any IT team -- it’s time for companies to realize how important visibility into the performance of the complex, volatile Internet is", adds Heywood.

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