Microsoft Installer is causing huge problems for some apps in Windows 11 and other OS versions

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Microsoft has acknowledged a new issue affecting numerous versions of Windows. Everything from Windows 7 to Windows 11 on the client side of things, and Windows Sever 2008 to Windows Server 2022 may experience issues relating to the Microsoft Installer.

The problem causes the installer to run into issues updating or repairing apps, and it has been connected to KB5007215 or later updates.

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Revealing the problem on the Release Health page for Windows 11, Microsoft says: "After installing KB5007215 or later updates, Microsoft Installer (MSI) might have issues repairing or updating apps. Apps that are known to be affected include some apps from Kaspersky. Affected apps might fail to open after an update or repair has been attempted".

The company is currently investigating the cause of the problem and says that it will release a patch in due course. In the meantime, it offers a workaround:

To mitigate this issue, you will need to uninstall the affected app, then install the latest version of the app.

The rather lengthy list of affected Windows versions reads as follows:

  • Client: Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2022; Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

News of this known issues comes just days after Microsoft revealed details of problems with certain Install drivers in Windows 11.

Image credit: Eric Glenn / Shutterstock

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