Consumers are looking for long-term relationships with online sellers
It's easy to assume that the range of choice available when buying online leads to a lack of consumer loyalty with people shopping around for the best deal.
However, a new survey from e-commerce specialist Avangate suggests that customers are looking for a long-term relationship with providers of online services.
New Intel technology helps safeguard the payment process
Recent high profile data breaches involving retailers have led many people to have doubts about the security of transactions.
Chip maker Intel has today announced a new data protection technology that will both address these concerns and help speed up the roll out of internet of things devices in retail environments.
New partnership makes it easier for merchants to accept bitcoin payments
Whilst virtual currency bitcoin has soared in popularity in recent times it still isn't an option when it comes to buying goods and services from many mainstream merchants.
That could be about to change thanks to a new partnership between SaaS mobile marketing and customer service provider Acromobile and ecommerce platform Bitnet.
eBay and PayPal to split into separate businesses in 2015
A giant of the modern web is to be cleft in twain. eBay Inc is set to split its online payment service PayPal into a separate, independent, publicly traded company; eBay and PayPal will be divided into two in the second half of 2015.
By keeping the auction and payment services at arm's length from each other, eBay will be hoping to breathe new life into the beleaguered selling site. The move comes after a review of the company’s structure and growth strategies by the board of directors, and is described as providing "shareholders with more targeted investment opportunities".
Clustrix releases specialist database for reliable ecommerce
Performance is vitally important in ecommerce applications as customers won't wait around for a slow site to respond, they'll simply surf away and shop elsewhere.
This need for performance is as much about the back office systems handling inventory and orders as it is about the site itself. Cloud database specialist Clustrix is announcing the latest version of its ClustrixDB, purpose-built and optimized for fast growing ecommerce sites.
PayPal for Windows Phone receives a much-needed update
Official Windows Phone apps are steadily growing in numbers and quality, as more and more developers support the platform and improve their existing offerings. PayPal is the latest top title to get a much-needed revamp.
Based on my experience, PayPal for Windows Phone was in dire need of a major upgrade, as it failed to provide the same features that Android and iOS users get. Fortunately, according to PayPal, much has changed with the latest version, suggesting that the subpar experience is a thing of the past now.
Digital payments set to reach $4.7 trillion by 2019
A new report from research specialists Juniper shows that the annual transaction value of online, mobile and contactless payments is just over $2.5 trillion this year and is set to reach $4.7 trillion by 2019.
The largest increase in spend will occur through remote physical goods purchases, buying things online in other words. This is partly due to increased activity in emerging markets such as China, with the online retailer Alibaba accounting for 20 percent of global B2C (business to consumer) and C2C (consumer to consumer) online retailing worldwide in 2013.
Smarter commerce leads to happier customers
In today's ever more connected world consumers have much higher expectations of the companies they deal with.
They want businesses to understand their preferences and deliver a personalized, rewarding experience. What's more they expect this all the time not just at the point of sale.
How E-commerce is taking over the world
The internet has been responsible for changing the way we go about many of the tasks in our day-to-day lives. Not least it has changed the way we shop.
Customer experience specialist Baynote has released a new infographic map showing the growth of e-commerce across the world.
Why the use of personal data for authentication needs to change
We run more and more of our lives online today, with multiple accounts for different services. But many of those sites rely on the same few personal identifiers.
Things like your date of birth, social security number and mother’s maiden name may be common to many of your logins, and that’s a problem. If one site's security is breached then your personal identifiers are compromised.
More people spend via their phones as the world goes "mobile first"
Mobile advertising company InMobi has announced the results of its 2014 Mobile Media Consumption Report.
Based on research covering over 14,000 respondents in 14 countries, the findings show that we’re increasingly living in a "mobile first" world with 60 percent now using a mobile as their primary or only means of going online.
Open source takes eCommerce global
As online retailers in the US attempt to benefit from the opportunities of global eCommerce, they must rethink their business requirements and systems from the ground up. To successfully conduct business across borders and cultures, there are several considerations that US-based entities must acknowledge, including variances in taxes and regulations, content and process localization, and seamless experiences for mobile customers.
To fulfill the requirements of these issues, they must also choose the right technologies to manage them all.
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