Enterprises struggle to make informed decisions on IT sourcing


Businesses are keen to adopt new technologies in their quest for digital transformation but often face a maze of biased information and incomplete data that hampers the decision making process.
A new report from request for proposal (RFP) specialist Olive Technologies looks at trends and requirements from real-world RFPs, managed through the Olive platform, to help organizations make data-driven, unbiased decisions when selecting IT solutions.
Redefining security in mobile networks with clientless SASE


As organizations adapt their IT ecosystems to incorporate IoT devices and expand remote working opportunities allowing employees to use personal mobile devices, enterprise mobility has become indispensable in modern business operations. Nonetheless, this shift presents numerous security challenges and lifecycle management considerations, especially given that mobile devices connecting to networks frequently lack compatibility with traditional security solutions such as Virtual Private Networks (VPNs) or endpoint tools.
Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs) are at the forefront of this challenge. These service providers are tasked with the dual responsibility of ensuring optimal connectivity while safeguarding data privacy and user experience. As the market for basic connectivity services becomes increasingly commoditized, these operators are compelled to explore new avenues for revenue through value-added services. Among these, security services stand out as a promising opportunity.
It's not all artificial: The 4 types of intelligence CTOs need to get the most out of AI


Enterprises plan to spend roughly $35.5 million on IT modernization in 2024, with over a third going to AI to boost productivity. But it’s not all sunshine and rainbows. At the same time, 64 percent of IT leaders worry about rushing to adopt generative AI without understanding what's needed to use it effectively and safely. And while 75 percent of organizations have experimented with generative AI, only 9 percent have adopted the technology widely. There’s so much more potential to tap into.
To get the best out of AI to supercharge operations it all comes down to intelligence. Afterall, AI is only as intelligent as those using it. There are the four types of intelligence that CTOs need to build, and it’s nothing to do with coding or super complicated technology. It’s about cultivating soft skills and human talent to control AI in a responsible way.
90 percent of enterprises experience identity-related incidents


A new study from the Identity Defined Security Alliance (IDSA) finds that 90 percent of organizations experienced an identity-related incident in the past year and 84 percent suffered a direct business impact as a result.
The survey of over 520 identity and security professionals from organizations with over 1,000 employees finds the most significant impact, seeing a measurable rise this year, is distracting from core business (52 percent).
Why software support AI chatbots should supplement, not supplant, human experts [Q&A]


Many enterprises have begun to rely more heavily on chatbots to provide software support, and this often means customers find it hard to get in contact with an experienced, human engineer when they encounter an issue that they need help resolving.
While this might save costs in the short term, it can seriously damage the company’s brand in the long term. We talked to Craig Mackereth, EVP, global service delivery at Rimini Street to find out about the overuse of AI chatbots for enterprise software support and ways that vendors could use generative AI to actually improve the customer experience.
Updated Edge for Business adds new security, productivity and AI features


Microsoft has announced a series of updates to Edge for Business aimed at making the browser a more attractive proposition for enterprises.
Launched at Build yesterday, new features include screenshot prevention in order to block data exfiltration, this also applies to Copilot prompts and responses. There's also improved leak protection for sensitive documents.
How 'internet fracturing' is challenging enterprise growth [Q&A]


We tend to think of the internet as being something that's the same all over the world, but with nations like China, India and Russia increasingly closing off the wider web to their citizens, is the global nature of the internet under threat?
We spoke to Ruoting Sun, VP of Product at Secureframe about the phenomenon of 'internet fracturing' and what it means for businesses.
AI adoption poses risks to corporate data


The amount of corporate data workers put into AI tools increased 485 percent from March 2023 to March 2024, and is increasing exponentially. The trend is highest among tech workers with 23.6 percent putting corporate data into an AI tool.
A new report from Cyberhaven looks at AI adoption trends and their link to heightened risk. A worrying finding is that 73.8 percent of ChatGPT usage at work is through non-corporate accounts, that unlike enterprise versions incorporate whatever you share in public models.
Only 60 percent of brands can protect their customers from digital impersonation


More than half of respondents (53 percent) to a new survey say their existing cybersecurity solutions do not effectively address website impersonation attacks, and 41 percent say their existing solutions only partially protect them and their customers.
The study from Memcyco, based on research from Global Surveyz, finds just six percent of brands claim to have a solution that effectively addresses these attacks despite 87 percent of companies recognizing website impersonation as a major issue and 69 percent admitting to having had these attacks carried out against their own website.
Updated platform helps developer and data science teams use GPUs to embrace AI


Platform-as-a-Service (PaaS) provider Rafay Systems is launching new capabilities for its enterprise PaaS for modern infrastructure to support graphics processing unit- (GPU-) based workloads.
This makes compute resources for AI instantly usale by developers and data scientists but still with the enterprise-grade protections.
Protecting sensitive data in the cloud [Q&A]


The use of sensitive data for business is crucial. The growing amount of sensitive data stored in cloud infrastructure and applications creates an increasing and constantly evolving data risk landscape for organizations.
The main cause of risk is how broadly this data is shared within and outside the organization, and how it is being used by users, services, or other applications. We spoke to Liat Hayun at Eureka Security about how this risk can be addressed while still allowing safe use and storage of data.
Tech investments often driven by fear of missing out


New research shows that 61 percent of CIOs say their investments are often driven by the fear of missing out. What's more, 79 percent say they have to take risks on emerging technologies or they will 'go the way of the dinosaurs'.
The study, from SaaS company Ardoq, of 700 CIOs and other senior IT leaders in enterprises of more than 2,000 employees, finds 91 percent of CIOs say that if successful, emerging technology research can put them at the forefront of their market -- but 99 percent say the success rate tends to be much lower than for established technologies.
How to ensure customers and developers are on the same page [Q&A]


It should be the case that in the business world systems deliver for the customer. But often there can be conflict between what the customer wants -- usability and feeling valued -- and what the developer is looking to provide -- technical mastery, collaboration and self-serve capabilities.
We spoke to Gilad Shriki, co-founder of Descope to discover how enterprises can satisfy the needs of both.
New solution helps enterprises secure Gen AI APIs


As enterprises increasingly integrate generative AI into critical applications they, often unwittingly, expose those applications to attacks that exploit the unique characteristics of AI, such as prompt injection, insecure outputs, and sensitive data disclosure.
API security company Traceable AI is announcing an early access program for its new Generative AI API Security capability, aimed at specifically targeting the security risks of integrating Gen AI into applications.
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Enterprise Transformation to AI and the Metaverse provides guidance on how organizations can respond effectively to a rapidly converging collection of advanced technologies, methods, and models often referred to as “the metaverse.”
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