Articles about Messaging and Collaboration

Google introduced Allo on Android and iOS last September and, for those who prefer to chat with their friends from the comfort of their favorite browser, the search giant will soon release a web version of the messaging service as well.

This will allow Allo to better compete against established messaging services like Facebook Messenger and WhatsApp, which have long been available on all the major mobile platforms and the web.

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The location-sharing Snap Map feature of SnapChat is leading schools to warn parents about the potential risks of the popular app. The feature allows users to share their location on a map with friends and it's been around for a couple of weeks now.

While many users are happy to be able to see where their friends are, others are concerned about potential privacy issues. Some schools have written to parents warnings that the app could be used to track their children and raises "serious safeguarding concerns." But while there are concerns about the safety of Snap Map, there are numerous mitigating factors to consider. So what's all the fuss about?

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Almost three quarters (72 percent) of workers in the UK and US agree that video calls are a more effective work communication channel than voice calls.

According to a new report by Kollective entitled Generation Now, almost two thirds (64 per cent) of workers now trust a message more if they see a person actually delivering it.

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When it comes to mobile marketing, there is a lot of room for growth among UK businesses, according to a new report from Textlocal.

The report, based on a poll of 1,000 users, says Britain has roughly 80 million active mobile users, but just 50 percent of businesses are using SMS for marketing.

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Developers building enterprise apps for Android and iOS can now embed BlackBerry's messaging system with ease, the company has announced.

The Canadian firm has released an SDK for its famous BBM app, which it hopes can bring secure communications services for users around the world.

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Almost 10 percent of data loss prevention (DLP) violations come from collaboration services according to a new report.

The study from cloud security company Netskope shows that as cloud services like HipChat and Slack have increased in popularity enterprises need to put policies in place to protect the information that’s shared.

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If imitation is the sincerest form of flattery, there's a hell of a lot of flattery going on in the world of chat and messaging apps. Such is the level of feature borrowing and design inspiration that we're entering a phase of unbridled homogeneity. This isn’t enough to put off Microsoft, of course, and today the company lifts the lid on its latest -- and arguably most radical -- redesign of Skype.

Coming first to Android -- as is becoming increasingly common for Microsoft these days -- the Skype redesign boasts a fresh new look that makes it clear from the start that things are going to be different around here. While Skype is well known for its voice and video calling capabilities, now the focus switches rather more toward messaging; as Microsoft puts it: "chatting is front and center."

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The Facebook Messenger app for iOS and Android is an utter mess of ideas at the moment. The confused interface is all over the place and decidedly user unfriendly. All that is set to change, though, thanks to an update that rolls out this week.

The update brings a slightly updated look which makes navigation a little easier. Tabs help to keep things better organized so you can jump to where you want to be more easily. The changes do not go as far as letting you kill the endlessly irritating Messenger Day/Stories feature, but it does go some way to improving things.

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Enterprise communications are set to see a major overhaul within the next five years, according to a new report. Research from Fuze found that almost six in ten (59 percent) of companies have prioritized adopting new communication technology.

Based on a survey of 900 IT leaders, the report says 64 percent are looking to cut the number of communications apps to remove complexity. Two thirds (64 percent) are also looking to move their communications completely into the cloud. Sixty-three percent will have adopted a unified communications system by 2022, and 62 percent think video will replace voice-based comms by 2022.

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In any organization teams often waste valuable time requesting, tracking and chasing documents. In the process they can run up against file size and mailbox limitations as well as trying to track who holds and has sent which files.

To help with all this, collaboration specialist Huddle is launching a new File Request feature designed to make the collection of files more secure, and up to 80 percent more efficient.

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Users of Google Allo can now use selfies -- and a little AI jiggery-pokery -- to generate a custom set of emoji. Or, as Google puts it, users can now benefit from "Neural Network-Generated Illustrations in Allo."

Working in a similar way to the existing Bitmoji idea, Google's nameless feature will transform a simple selfie into a customizable illustration -- emoji with greater character, more personality. In fact, the system doesn't just create a single emoji, it creates a full sticker pack.

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Come on, people. We’re almost halfway through 2017, and you’re still opening shady email attachments? Glasswall Solutions seems to think so. As a matter of fact, its new report says UK workers are "too trusting" of email attachments.

More than half, 58 percent, "blindly" open email attachments from unknown sources. Three quarters, 75 percent, recognize how often they get shady emails. Just 16 percent thinks they should be worried about a cyber-attack.

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Of all the email apps I have used in recent years, Newton (formerly known as CloudMagic) is my favorite. It is really easy to use, works with all the major email providers, has some pretty cool features, and, most importantly, is available on Android, iOS and macOS. So it nearly covers all the major platforms, except Windows.

CloudMagic, the company behind the app, has been working to change this since December, however, and now we get the first beta version of Newton for Windows. It is rough around the edges at this stage, as you might expect, but it will get the "core emailing" job done.

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Inefficient communications and poor collaboration costs UK companies £8,000 per employee, every year, according to a new report by enterprise communications company Mitel. That means that a business with 500 employees or more could be losing more than £4 million every year.

Looking into productivity within the workplace, Mitel’s new report also says that employees lose nearly a day every week due to inadequate communications capabilities.

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At Facebook's F8 conference yesterday, much of the attention was focused on virtual reality, augmented reality -- anything that breaks out of vanilla reality. But there were other things of arguably greater interest, and for music fans there was news of the Spotify bot for Facebook Messenger.

Facebook has been throwing a lot at bots recently, and it's little surprise that big names like Spotify are getting in on the action. For the music streaming service, the bot serves a dual purpose: giving useful functionality to Messenger users, while simultaneously pushing people into taking up a subscription.

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