Articles about Digital Employee Experience

Sustainable IT is no longer merely a good practice driven by customer demands; it has evolved into an imperative in response to shifting employee expectations and corporate responsibility around ecological consciousness. In today's digital workplace landscape, more than 80 percent of leaders are placing a heightened emphasis on environmental sustainability. Cloud providers, executives, software engineers, IT teams and even corporate boards of directors are increasingly thinking green because of the impact that adhering to environmental, social and governance (ESG) standards will have on our future and the next generation of leaders.  And on top of that, the business landscape is incentivizing green behavior. A recent survey by CloudBolt found that two-thirds of IT leaders say cloud provider’ sustainability initiatives are a key factor in determining with whom they do business.

Companies who drive sustainability transformation also enhance corporate reputation and performance, appealing to environmentally conscious customers. Firms adopting sustainable practices, like energy optimization, realize significant cost reductions. Integrating Sustainable IT into the digital employee experience is also a pivotal element of this transition, fostering a gratifying workplace for employees.

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You've probably had your dog or your cat microchipped, but how would you feel if your employer wanted to microchip you?

A survey of 5,000 senior decision makers in the finance sector reveals that 47 percent of leaders believe employee microchips and other human technology implants to be in workplace use by 2030.

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The widespread shift to a hybrid workplace during the pandemic has created many new challenges for business leaders including CIOs, vice presidents, and directors. Perhaps no concern is greater than the need to retain workforce talent by keeping employees in the digital workplace and remote locations engaged and fulfilled in their jobs.

We know that a better employee experience is directly correlated with a better customer experience. Yet improving the digital employee experience depends on keeping people productive while making everyone feel like they have opportunities for personal growth in the company.

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Security failures happen. Unfortunately, in today’s always-on, highly digitized world, it is inevitable and a question of not if but when. We only need look at the news during the first few of weeks of 2023 to see several high-profile breaches reported, including T-Mobile and Mailchimp. The companies, its customers and its employees must remain on high alert in the coming months for increased phishing attempts from threat actors using credentials from the attack.

So many of these breaches get blamed on employees being socially engineered, highlighting the importance for employees to be more aware of their role in cybersecurity and for companies to have effective, thoughtful security training and intuitive security systems in place. Users are an organization’s biggest vulnerability; a well-known attack vector for data exfiltration that unfortunately cannot be completely closed. Today, organizations have a wide variety of users and any one employee, partner or supplier from any level within the company can present a vector through which a hacker can infiltrate the organization.

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Prioritizing culture, alongside technology change, can lead to significant increases in revenue according to new research from Telstra.

The study finds that 85 percent of senior technology decision-makers in the UK believe that technology implementation is an empowering force when it comes to employees delivering value for their organizations. But it can be used as a tool to both reinforce (77 percent) and change (82 percent) culture within the organization too.

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Spending on cloud services is showing no sign of slowing down, but IT and security leaders are realizing that applications need to have high availability and strong performance in order to be effective.

Application experience management is therefore becoming a key element of enterprise strategy. We spoke to Jason Dover, VP product strategy at Progress, to find out why.

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More than 30 percent of employees would consider leaving their job due to poor digital workplace experiences and 14 percent have actually left a job for this reason, according to a new report.

The study from Lakeside Software finds that on average, employees claim they are achieving just 60 percent of their potential work output because of the suboptimal quality of their overall digital experience.

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The 'Great Resignation' phenomenon has snowballed in the UK, with almost three-quarters of a million UK workers choosing to change jobs in Q2 2021. High employee turnover is usually a consequence of businesses not providing their workers with the right training, benefits, development opportunities, and job satisfaction. Poly's research confirmed this, with over half (58 percent) of organizations seeing a higher turnover in staff over the course of the pandemic. Now that employees who used to exclusively work in an office have had a taste of what they expect from their workplace in terms of hybrid working opportunities, employers face an enormous challenge: retaining and recruiting talent. 

What steps should employees take to ensure that their workforce remains satisfied and motivated when there is no guaranteed blueprint to overcome the challenges of high turnover? 

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IT departments added a stack of tasks to their docket when remote and hybrid working became the norm. While initial purchases of video conferencing and business communication subscriptions were temporary fixes, they were not the only long-term solutions necessary to provide the seamless digital experience employees needed to carry out their roles.

The pandemic has strengthened the need to improve the digital experience business case for organizations that wish to increase employee engagement, satisfaction and retention. Employees, so used to having immediate responses from their home-use apps, have come to expect the same instant feedback from workplace technology but in many cases are not getting it.

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