Why mobile connectivity is essential for the enterprise [Q&A]
While enterprise computing was once tied to the desktop, theses days mobile connectivity is essential to the smooth running of any business.
This is partly as a result of changed working patterns -- accelerated by the COVID pandemic -- and partly down to rapidly evolving technology. We spoke to Allwyn Sequeira, CEO of mobile cloud service Highway 9 Networks, to learn more about the enterprise mobile space.
Offices not prepared for hybrid working
New research, from AV solutions company Kinly, reveals that despite calling workers back into the office 65 percent of enterprises admit that their office spaces are not optimized for hybrid working.
The complexities of flexible and remote communication may be a factor in the call to return to office, with 28 percent of enterprises naming it as a top challenge. Over half of respondents also say that poor hybrid workflows (57 percent) and outdated AV technologies (58 percent) are damaging the productivity of hybrid teams.
Strong SLAs critical for vulnerability management
A new report from crowdsourced security company Intigriti highlights the need for strong cybersecurity practices and service-level agreements (SLAs) for vulnerability management.
Globally, 75 percent of businesses fail to respond to critical vulnerabilities within 24 hours, consequences of which could include customer dissatisfaction, loss of business, and reputational damage.
Enterprises struggling to implement GenAI
In spite of growing interest and enthusiasm for generative AI, significant challenges are emerging that threaten the success of projects, according to a new report.
The study, from Enterprise Strategy Group (ESG) and Hitachi Vantara, surveyed 800 IT and business leaders across the US, Canada, and Western Europe and finds only 44 percent of organizations have well-defined and comprehensive policies regarding GenAI.
How AI is changing the customer service experience [Q&A]
Artificial intelligence is having an impact on more and more areas of our lives. In the customer service field it's increasingly being used to improve customer experience and create more effective interactions.
But how good is AI at dealing with customers? And are businesses using it effectively? We spoke to Josh Kim, co-founder and CEO of AI-based chat and customer experience platform Channel Talk, to learn more.
How AI is changing the role of enterprise developers [Q&A]
Artificial intelligence is making its way into many areas of business and IT. Software development is just one area where it's starting to have a major impact on productivity and working patterns.
To learn more we spoke to Varun Mohan, CEO of AI coding assistant Codeium, which uses proprietary large language models (LLMs) to aid with software development and has recently announced a $65 million funding round.
78 percent of organizations view AI as an emerging tech risk
A new study from cloud-based risk management platform AuditBoard finds 78 percent of organizations are tracking AI as an emerging risk while simultaneously adopting the technology themselves.
The report, based on a survey of over 400 security professionals in the US, finds more than half of enterprises surveyed report using AI to improve efficiency and enhance their digital risk posture.
How the IT infrastructure landscape is evolving [Q&A]
Earlier this year the MACH Alliance published new research looking at the evolving landscape of IT infrastructure, highlighting the growing importance of MACH technologies.
We spoke to Casper Rasmussen, MACH Alliance president, to find out about the key trends, insights, and implications shaping the digital landscape in 2024 and beyond.
How risk profiling can help prevent cyberattacks [Q&A]
Recent cyberattacks like Volt Typhoon, BlackCat ransomware syndicate, and NuGet serve as stark reminders of the critical importance of monitoring cyber risks as these attacks could all have been prevented.
We spoke to Randy Watkins, chief technology officer at Critical Start, to discuss why organizations must know the difference between cyber risks and threats, and how those enterprises that fail to mitigate against cyber risk will remain reactive, and ultimately fall behind their competitors.
63 percent of organizations fall victim to supply chain attacks
A new study from Checkmarx reveals that 63 percent of organizations surveyed have been victims of a supply chain attack in the last two years, while 18 percent have suffered an attack in the last year.
Even more worrying is that that 100 percent of the large enterprises represented by 900 AppSec professionals responding from the United States, Europe and Asia-Pacific have been the victims of a software supply chain attack at some point.
Shadow SaaS -- a persistent problem and how to confront it [Q&A]
There's an abundance of apps and SaaS solutions readily available these days to make the lives of employees easier and perform many work-related tasks. And the list keeps growing, with the likes of ChatGPT and Gemini paving the way for more AI-driven virtual assistants.
This is all well and good, unless your organization doesn't sanction the use of the software in question, turning something seemingly innocuous into shadow SaaS -- and a security risk. We spoke to John Stringer, head of product at data loss prevention specialist Next DLP, to learn more.
WatchGuard makes enterprise-grade threat detection available for all organizations
Smaller businesses are often more at risk of cyberattack simply because they lack the resources of their larger counterparts.
WatchGuard Technologies is looking to change that with the launch of an open XDR solution that delivers levels of visibility into east/west and north/south network traffic previously only available to large enterprises with the resources to manage their own security operations center.
Enterprises could get a false sense of security from single sign-on
Enterprises could be exposing themselves to by increasingly relying on single sign-on (SSO) according to a new report from Doyensec, in collaboration with Teleport.
Although sold by identity providers (IdPs) for their convenience and security, SSO solutions can amplify the impact of breaches. The research shows these impacts can be significantly mitigated once additional layers of security are placed between the IdP and the linked applications and services.
Remote workers put corporate data at risk
New global research from secure storage maker Apricorn into the security and storage of data finds corporate information is knowingly put at risk by 55 percent of mobile workers.
The research, carried out by Censuswide among 604 UK and US IT security decision makers, also finds that 63 percent expect their mobile/remote workers to expose their organization to the risk of a data breach. 43 percent in the UK (40 percent in the UK and US combined) say their mobile/remote workers don't care about security.
Enterprises plan to increase AI investment
Enterprise IT and operations leaders are planning to significantly increase their AI investments over the next 18 months, according to an independent global survey announced today by Celigo.
The survey of 1,200 people finds businesses are realizing positive results from early AI deployments, including greater productivity and efficiency, enhanced customer experience and reduced costs. Consequently 97 percent say they will increase their AI expenditure through 2025 to accelerate AI transformations across corporate departments.
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