Over 30 percent of organizations need daily specialist support on virtual desktop issues
A new survey of 1,000 front line IT workers from Nexthink finds that 31 percent of organizations have daily virtual desktop infrastructure (VDI) problems requiring specialist intervention.
A further 40 percent are having issues on a weekly basis, as level one and two support staff are often unable to manage the complexity of VDI.
Transforming pain into profit -- modern end-user computing
In the era of end-user computing, the terms ‘next gen’ and ‘revolutionary’ are commonly used to refer to the shift away from outdated legacy Virtual Desktop Infrastructure (VDI) systems to a modern, cloud-first approach that combines on-premises and cloud environments. End-user computing (EUC) has historically been a costly IT expense, but this hybrid multi-cloud approach is a cost-effective performance booster. Contemporary solutions and strategies, including cloud-first VDI implementation, enable these systems to vastly simplify the construction, operation, and management of EUC environments, and revolutionize end-user computing.
IT leaders often face significant challenges when adopting a hybrid multi-cloud strategy, primarily due to the intricate nature of managing different private and public clouds. These complexities are further exacerbated by ongoing issues stemming from legacy VDI systems. In order to turn this source of frustration into a source of proficiency and profit, CIOs and IT leaders must look to modernize their approach.