The lines between business and personal mobile use are blurring as the way consumers use their devices becomes increasingly diverse. This is leading mobile users everywhere toward an always-connected existence, dominated by mobile devices, and where brands must work even harder to meet their visitors' needs.
With this in mind, Netbiscuits recently conducted a survey of more than 6,000 consumers from six countries, asking them for their insights and thoughts around mobile web usage and behavior. Here, Netbiscuits CEO Daniel Weisbeck recaps the top ten findings from the UK, US, Germany, China, India and Brazil.
There are a few things that annoy the modern jet-setter more than anything. It is those pesky baggage restrictions for some. For others, it’s the airline’s uncanny ability to lose your luggage at the most inopportune times. Or maybe its those pesky TSA security lines or a lack of power outlets to charge your electronic devices.
Bluesmart Technologies wants to solve those problems in a new high-tech carry-on suitcase, and from the looks of it, the traveling public is ready to give the firm their hard-earned money.
A new survey conducted by Microsoft shows that more than one in four PC owners in the US is suffering weekly, or even daily, attempts by criminals to gain access to their private data. Microsoft found that 22 percent of tablet users suffered similar data access attempts, and that general levels of concern about scams has increased. While "traditional" scams -- such as those asking for upfront payments or relating to fake lottery winnings -- have actually decreased, there are now more social media-based scams than a couple of years ago.
It's not all bad news. While scams might be on the increase, web users are seemingly more aware of the risks involved in using the internet and take proactive steps to protect themselves and their data. As more people use mobile devices to get online, more phone and tablet users are taking precautions.
You never know when you’ll see or hear something interesting when out and about. If you want to record what's going on around you, the easiest solution is to whip out your smartphone, but that’s not always practical -- if you’re driving for example, or performing any task that requires both hands (like mountain biking down a treacherous slope).
The EHEAR E2 is a small finger-sized recording device that hooks over your ear, and lets you record what you see. You can fire up the camera with a single tap, and then view your recordings on a phone or tablet later on.
A new survey carried out by application delivery company Instart Logic looks at the shopping habits of millennials in order to help retailers set their ecommerce priorities as the holiday season approaches.
The results show that millennials -- those born between the early 1980s and early 2000s -- are more likely to use mobile devices to shop, with 55 percent doing so. They still like to use browsers, however, with 57 percent preferring them over native apps.
The security of the internet is an on-going concern. Whether you're online for fun, or you're conducting business, there are all manner of pitfalls you may encounter. Issues such as viruses and malware are now widely known about, but these are far from being the only security issues to concern yourself with. Security has been thrown into the limelight once again by high-profile stories like the Fappening, problems with SnapChat, concerns about the Whisper app, and the POODLE SSL 3.0 vulnerability.
A large proportion of companies and individuals are aware of the importance of anti-virus and anti-malware tools, firewalls and the like. Security tools are all well and good, but there's also a lot to be said in favor of changing online behaviors; it's something that the online community and businesses are increasingly coming to understand. Much of what this entails -- taking care about the personal information you share and educating yourself about services before you use them -- is common sense, but it bears repeating.
Mention web or mobile surveillance, and you're sure to raise a few hackles. But the current Ebola outbreak is showing that the data collected from handsets can be extremely useful. The idea of tackling a disease with 'big data' gathered from mobile phones might seem a little odd, but it's actually an incredibly valuable source of information. Telecom firms such as Orange have been working with data scientists, using anonymized data gathered from phones to track population movement in regions affected by Ebola.
The BBC points out that even in relatively poor countries in Africa, mobile phone ownership is still high. Experts have been able to use this data to determine the best places to set up treatment centers, and it's an idea that has been pounced upon by the CDC.
A new survey has revealed that forgetting online passwords is one of the most annoying things imaginable -- as setting and remembering passwords becomes an increasing burden.
This is according to a survey of 1,000 UK consumers, commissioned by Centrify Corporation, which found that forgetting a password was more of an annoyance than having a mobile phone battery run out of juice, losing your keys, or getting a spam email.
We're increasingly becoming a digital society, yet almost one in five people in the UK lack digital skills and 52 percent of those are aged over 65.
According to a new survey UK consumers increasingly fear the pace of change they face and are particularly cynical about the need for connected, "Internet of Things" devices.
According to the survey of over 1,600 consumers by UK-based audit and accounting specialist KPMG, more than half of people (58 percent) resent the idea that computers seem to run their lives. Also 70 percent suggest that with the marketplace flooded by inter-connected devices, it's too easy for things to go wrong. The survey reveals a hankering for a return to 'simple' technology. Many, for example, mainly want their phone to make calls (54 percent) and the majority think that more advanced internet-based products such as smart fridges which self-order food or cookers reminding owners about recipes aren't needed.
Over the last couple of decades the internet has revolutionized how we work, how we shop, how we communicate, and how we consume media. In most regards it has made life quicker and easier, but it has also brought challenges and side-effects. Technology may have made many tasks simpler, but it has also increased distractions and shepherded in more ways to procrastinate. You've probably noticed that while you can get many things done faster than ever, you spend a great deal of time doing nothing of worth.
In fact, rather than saving money, the widespread adoption of technology could be costing business dearly. Research shows that nearly two-thirds of employees spend work hours browsing sites unrelated to work -- a surprising 3 percent of them spending more than 10 hours a week actively avoiding work online. All of these wasted man hours add up, resulting in an average cost of almost $3,000 for employee each year.
While new technologies have transformed a number of sectors, including healthcare, sport and finance, it seems that at least one industry is lagging behind. A new report commissioned by Berland and released by Velocity has revealed that UK restaurants are missing out on a collective £5.6 billion per year in revenue, due to their relative ignorance of modern tech.
According to the results, UK diners typically have to wait 11 minutes to pay in restaurants. This adds up to a staggering month of thumb-twiddling over the course of a lifetime, says Velocity. 76 percent of diners also said that inefficient service is a huge downside of eating out, and can have a more negative effect on the overall experience than receiving the wrong food order (48 percent).
As mobile devices become almost ubiquitous, their attractiveness as a channel for businesses to interact with their customers becomes greater.
According to last year's ICMI mobile customer service strategy survey, 68 percent of experts believe mobile can improve the customer experience. To help companies take advantage of the opportunities mobile offers, enterprise mobile specialist OpenMarket is launching its latest Mobile Engagement Platform. It's a SaaS-based solution, allowing enterprises to easily create and deploy smart, interactive mobile engagement services worldwide with connectivity to over 200 countries.
A handful of London residents unwittingly agreed to give up their first-born child when signing in to a public Wi-Fi hot spot as part of an experiment carried out by the Cyber Security Research Institute.
A "Herod clause" was included in the T's and C's, which promised free Wi-Fi if "the recipient agreed to assign their first born child to us for the duration of eternity".
Facebook has issued an apology to "drag queens, drag kings", and the LGBT community for forcing users of the social network to reveal their real names or face having their pages suspended. The social network also bowed to pressure, saying that users will not necessarily have to use their real names in the future. Chris Cox, Facebook's Chief Product Officer, made a statement in an online post that admits the negative response to the policy "took us off guard". Why the sudden interest in real names? It seems that one person may have been to blame.
Facebook caused something of a storm of controversy recently when it forced many users to reveal their real names. Large groups of people were affected by this, but it was a number of drag artists who were most vocal in their complaints -- numerous petitions and campaigns, including #MyNameIs, started up. While it was drag queens who hit the headlines, Facebook's sudden enforcement of its long-standing real names policy also affected performers such as musicians -- fans and friends were confused when seemingly new people appeared in their friend list. Despite the backlash Facebook faced, the social network stuck to its guns, remaining adamant that the policy was here to stay, and dismissing complaints out of hand.