The top eCommerce shipping frauds and how to prevent them


The holiday period is a peak time for eCommerce fraud. And according to research from fraud prevention specialist Datavisor it's on the rise.
Shipping fraud (in which fraudsters divert stolen goods to their own address) in the US increased by 37 percent and billing fraud (in which fraudsters use a victim’s stolen address to purchase goods) increased by 34 percent.
Combating the rising costs of the cloud [Q&A]


Many businesses have moved their operations to the cloud in recent years, spending an estimated $96.4 billion on cloud infrastructure services last year.
The pandemic has accelerated this shift and has led many enterprises to take a hard look the rising costs of the cloud and consider how they can get the most from their investment.
IBM discovers hackers targeting COVID vaccine supply chain

Connecting employee and customer experience delivers business success


Companies that connect employee experiences with customer experiences improve both, with dramatic boosts in revenue growth and customer satisfaction according to a new study.
The research conducted by Forrester Consulting for Lucidworks finds most brands put personalization and omnichannel capabilities at the top of their enterprise-level priority list. however, two-thirds of respondents report an inability to consistently service customers across touchpoints and personalize those experiences.
Dashlane names the password 'worst offenders' of 2020


This year more than ever we've all been spending large amounts of time online and that often means relying on passwords to access systems and sites.
According to password management app company Dashlane the average internet user has over 200 digital accounts that require passwords, and that figure is projected to double in the next five years.
How security operations centers can beat 'alert overload' and reach maturity [Q&A]


Security operations centers are on the front-line of any organization's battle to protect itself from threats. But many of the teams in these vital facilities are working without the time, staff and resources they need to operate at peak capacity. One of the major problems facing SOCs is 'alert overload', a phrase which describes the difficulty in dealing with the avalanche of alerts generated every day of the week.
To find out how SOCs can beat this problem and achieve operational maturity, we spoke to Faiz Shuja, co-founder and CEO atrisk-based security specialist SIRP.
The IT infrastructure needed for smart cities [Q&A]


Smart cities hold out the promise of a future where tech-driven urban spaces provide faster, smarter, greener living. But for this to work requires a high-performance digital infrastructure, not just fast internet.
Smart cities need to be built with a connected infrastructure and with future proofing in mind. To find out about the data center strategies required to make this work we spoke to Bill Fenick, VP of enterprise at interconnection specialist Interxion.
Free app helps consumers understand and reduce their cyber risk


Cybercrime is a major concern and many people worry about the threat of their personal data being stolen, leading to identity theft.
A new free app from cybersecurity and digital business risk quantification specialist Lucideus aims to fundamentally change the way consumers secure and protect their digital lives.
Organizations struggle to keep pace with digital projects


The COVID-19 pandemic has seen an increase in the number of digital projects, but only 37 percent of organizations say they have the skills and technology to keep pace.
A new report from MuleSoft also shows that 82 percent of line of business (LoB) employees say they need quick and easy access to data, IT systems, and applications to do their jobs effectively and remain productive.
Secureworks delivers businesses an alternative to SIEM


In the face of rising threat levels many businesses have turned to security information and events management (SIEM), but it isn't the right approach for all.
Software-driven security specialist Secureworks is offering an alternative with improvements to its Threat Detection and Response (TDR) product. It allows security operations teams to detect, investigate and respond to security incidents.
Malwarebytes expands business protection for remote workers


Malwarebytes has announced updates to its business protection suite and industry partnerships which incorporate more features to help secure remote workers.
New product features include the addition of Malwarebytes Brute Force Protection and Malwarebytes' next-generation scan and detection engine. The company has also announced a partnership with cyber insurance provider, Coalition to offer a combined solution of endpoint security and cyber insurance to protect organizations from cyberthreats.
Regular tech updates are a key factor in security success


Security teams that proactively refresh their technology regularly have then most success in fending off threats according to a new report from Cisco.
On average, programs that include a proactive, best-of-breed tech refresh strategy are 12.7 percent more likely to report overall security success. However, not all organizations have the budget or expertise to make this happen, but a strategy to migrate to cloud and SaaS security solutions can help.
Parcel delivery phishing scams up 400 percent in November


Researchers at Check Point have seen a 400 percent increase in phishing scams using DHL, Amazon and FedEx branding to try to get people to part with information during the peak online shopping period.
Two weeks ago, Check Point researchers documented an 80 percent increase in malicious phishing campaigns targeting online shoppers with 'special offers.' The latest spike uses subject lines like 'track your shipment' and 'delivery problem.'
Users underestimate level of attacks on home networks


Internet users in the US vastly underestimate how often their home networks are targeted by cyber threats according to a new report from Comcast.
The first Xfinity Cyber Health Report combines data from a new consumer survey with threat data collected by the xFi Advanced Security platform and finds 95 percent of survey respondents underestimate the volume of attacks they face each month.
Zero trust access, VPN, both? The changing face of remote network access [Q&A]


Virtual private network (VPN), software defined perimeter (SDP), zero trust network access (ZTNA), there are plenty of technologies around for protecting remote access to enterprise networks.
This is an area that's been thrown into sharper focus this year, but what's the best option for keeping remote access secure? We spoke to Scott Gordon, CISSP for Pulse Secure to discuss the value of the different options available.
Ian's Bio
Ian spent almost 20 years working with computers before he discovered that writing about them was easier than fixing them. Since then he's written for a number of computer magazines and is a former editor of PC Utilities. Follow him on Mastodon
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