Articles about Cloud

Virtual support agent streamlines service desk management

call center

One of the biggest challenges for service desk teams is striking the right balance between business-critical projects and keeping up with everyday problems and requests.

To help relieve this problem, ManageEngine, the IT management division of Zoho, is incorporating Zia, Zoho's AI assistant, as a virtual IT support agent in its cloud-based service desk software, ServiceDesk Plus.

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Cloud-to-cloud migrations: Making the user experience seamless through coexistence

A survey published by Gartner in August 2018 found 25 percent of public companies have transitioned to a cloud email platform, with those rates even higher among private companies and SMBs. Now that so many businesses have migrated from on-premises applications to the cloud, the market is now seeing a sharp uptick in the number of cloud-to-cloud migrations, reaching parity and even surpassing on-prem to cloud moves.

One of the biggest drivers of cloud-to-cloud migrations are mergers, acquisitions and divestitures. In this scenario, the buyer needs to merge those new users and data into their environment. In the likely chance the business is running Office 365, this would require performing a tenant to tenant (T2T) migration of workloads including mailboxes, OneDrive or SharePoint instances, personal archives or Personal Storage Tables (PSTs), and any other data associated with users the cloud office suite.

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New platform helps search and analysis of cloud-stored data

Cloud

As companies store ever larger amounts of data, the current solutions and services available to handle it become more and more costly and difficult to manage.

To address these challenges, Boston-based CHAOSSEARCH is launching a new platform that delivers rapid search and analytics through a managed service, based on simple, elastic storage.

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Securing serverless computing, the latest cloud paradigm [Q&A]

cloud padlock

The cloud-skills shortage has made security a major challenge for enterprises. In fact, virtually every data breach in the cloud today is due to human error, rather than brilliant hacking. Hackers don't even bother launching attacks in the public cloud; they simply look for misconfigured systems that leave data exposed.

Against this backdrop, a whole new cloud model is taking hold -- serverless computing. In a world where cloud certifications and security skills are already in short supply and causing chaos in the cloud, what will serverless computing do to compound that problem for enterprises? Is it possible for organizations to avoid making the same mistakes with this new paradigm that they are making in traditional cloud environments?

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Cohesity launches as-a-service backup for Google Cloud

Backup key

As companies move more of their workloads to the cloud they want to ensure that their data is properly protected.

Storage specialist Cohesity is launching a new software as a service (SaaS) solution that delivers enterprise-grade backup and recovery for applications running on the Google Cloud platform.

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New hybrid platform helps enterprises to maximize cloud use

cloud button

Cloud management company RackWare is launching its new Hybrid Cloud Platform, designed to remove the barriers to enterprise cloud adoption.

It allows enterprises to migrate to the cloud seamlessly, implement a cloud-based approach to disaster recovery and offers oversight and control of all cloud resources.

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Cloud-based risk management: Transforming business safety processes

Industries employing commercial and non-commercial drivers experience immense pressure to meet safety regulations and ensure employee and brand protection. A report from the U.S. Bureau of Labor Statistics revealed that approximately 40 percent of motor vehicle accidents are work-related and cost employers over $56 billion annually, with 53 percent of vehicle accidents causing employees to miss work. Whether a company employs sales professionals, commercial drivers or service technicians, the importance of tracking driver performance is paramount.

In the 21st century, businesses can no longer ignore the modern data solutions revolutionizing company risk management. The cloud-based fleet management market is projected to be worth over $17 billion by 2025, and this surge in market growth has unearthed inefficiencies in mobility risk management. Consistent feedback on driving behavior is key to mitigating a fleet company’s risk, which is why employers and fleet managers are increasingly embracing cloud-based technology and its real-time reporting benefits.

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We're getting better at backing up our data -- but we're also losing more

Globe hard drive

A new study released by Acronis ahead of Sunday's World Backup Day shows 92.7 percent of consumers are backing up their computers -- an increase of more than 24.1 percent from last year and the largest ever year-on-year increase.

This could be because the report also shows that 65.1 percent of those surveyed say either they or a family member has lost data as a result of an accidental deletion, hardware failure or software problem -- a jump of 29.4 percentage points from last year.

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Need for data portability is driving cloud strategies

Cloud server

The rise in container use and demands for data portability are driving decisions on cloud adoption according to a new report.

Workload automation specialist Turbonomic surveyed over 800 IT professionals to examines the underlying dynamics fueling cloud-native/container and multicloud adoption.

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New solution delivers low-latency data for any sized cloud workload

Cloud

In many ways, latency is now the new downtime, as digital demands have made extreme speed and scale a requirement no matter where systems run. This can be a particular problem when moving to the cloud.

A new solution from in-memory computing platform Hazelcast will allow organizations running critical workloads in the cloud to power the most time-sensitive and demanding applications at scale.

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SoftNAS vulnerability lets attackers bypass authentication

cloud lock

Researchers have uncovered a vulnerability in the SoftNAS Cloud data storage platform that could be used to gain access to the webadmin interface without valid user credentials.

Security technology company Digital Defense found the previously undisclosed vulnerability which arises if customers have not followed SoftNAS deployment best practices and have openly exposed SoftNAS StorageCenter ports directly to the internet.

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Google announces Stadia, its new instant-play game streaming service

Google Stadia Controller

Downloading and installing is just so passé, and Google knows it. It is with this fact in mind -- and an eye firmly on the future -- that the company today announces its new game streaming service, Stadia, at GDC 2019.

The audience at this year's Game Developers Conference were treated to a preview of the cloud-based gaming service that can be accessed from mobiles, desktops, laptops, TVs and more. Google is hoping that the allure of cross-platform, instant-play gaming will attract droves of gamers to the platform.

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Mid-sized businesses lead the way in workplace technology

Business mobile devices

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology, but they must ensure they have the skills and management in place to avoid falling behind.

A new study from Aruba looks at how mid-sized businesses around the world are currently adopting workplace technology,

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Organizations not effective at getting value from their data

folder stack

Businesses increasingly understand that staying competitive means making smart use of their data. But a new survey from Syncsort finds that just nine percent of respondents say their organization is 'very effective' at getting value from data while 48 percent responded 'somewhat effective'.

Making data accessible to users across the enterprise is the third most cited IT challenge and only half call their organization effective in getting data insights to business users.

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97 percent of companies struggle to deploy and manage public clouds

cloud worry

Public cloud adoption is growing fast, but it's not without problems. A new report from network verification company Veriflow uncovers a disconnect between network and other teams involved in the management and oversight of the public-cloud portion of their networks.

IT teams are struggling with network infrastructure challenges caused by the cloud, such as impaired visibility and more frequent security threats.

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