Articles about Managed Service Provider (MSP)

A new survey from OpenText Cybersecurity reveals that MSPs find AI as both a driver of growth and source of new challenges as as demand for scalable, integrated tools continues to rise.

In 2024, 93 percent of MSPs and managed security service providers (MSSPs) said AI interest would drive growth in their business that year. That trend has carried forward to this year, with 92 percent of MSPs now reporting business growth driven by interest in AI, and 96 percent expecting AI to drive business growth this year.

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Compliance automation software company Secureframe has launched its free Gap Assessment Tool to help service partners including MSPs, MSSPs, vCISOs, and IT security consultants identify gaps in security posture or compliance status.

It's designed to address a common challenge faced by IT service providers -- uncovering areas of non-compliance and potential risk while demonstrating value to clients.

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New research suggests that managed service providers (MSPs), which have historically expected to manage IT infrastructure for their customers, are increasingly expected to protect this infrastructure too.

The study from CyberSmart of 250 senior leaders at UK-based MSPs, finds that 65 percent of MSP customers now expect their provider to manage either their cybersecurity infrastructure or both their cybersecurity and IT infrastructure.

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The most important aspect of identifying an IT strategy is gaining an understanding of common strategic goals across the organization while simultaneously keeping the participating business units top of mind. When bridging the gap between organizational IT strategy, implementation and management efforts, legacy IT applications will undoubtedly be impacted. Because of this, there must be a vital analysis of the "AS-IS" state and the "TO-BE" state to ensure comprehension from a technology and process perspective. By engaging stakeholders, organizations can ensure that necessary resource allocations have been made to meet strategic IT goals. This type of tactical partnership helps keep the company's vision at the forefront, even amid a complex and large-scale digital transformation.

Once the implementation stage begins, the deployed technologies should seamlessly align with the organization’s top business objectives. Whether strategic goals fall under the tier of scalability, performance or customer experience, the proper partner can help to identify and achieve business-driven results. The organization also needs to ensure all siloed legacy applications are factored in and shifted into the "TO-BE" state along with any data migration viewpoints. This means that movement strategy must be defined as being big-bank or incremental implementation from application delivery all the way to data migration.

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