Why hybrid working needs better consolidation of IT [Q&A]
As the pandemic forced many businesses to adopt remote work, IT departments had to quickly adapt to new infrastructures and tools to support their employees from a distance.
But as hybrid working starts to become permanent businesses are reviewing their tech investments and seeking to provide a better remote user experience.
Value of cybercrime equivalent to the third largest global economy
Whoever said 'crime doesn't pay' clearly did so before the advent of the internet. A new report shows that if cybercrime was a country it would be the third largest global economy, valued at $10.5 trillion by 2025. Some 33 billion records are estimated to be stolen in 2023 -- a huge increase of 175 percent from 2018.
The latest Cybercrime Statistics Report from Independent Advisor, shows that last year the cost to US businesses of an average cyberattack amounted to a huge $4.35 million. In addition, 83 percent of organisations got attacked more than once.
We're all techies now say enterprises
Three years on from the pandemic forcing businesses to digitize in a hurry, more and more enterprises now identify as 'tech companies.'
Research from product experience platform Pendo finds nearly 49 percent of 'traditional' enterprises in the UK now consider themselves as technology companies, and are adopting more 'tech-like' strategies, roles and tools to drive innovation and growth.
Mid-market firms push for hybrid cloud as budgets are hit by inflation
New research from Node4 into the IT priorities of mid-market businesses in the UK shows hybrid cloud adoption has increased by 11 percent since last year.
Inflationary pressures have led to a re-examination of cloud adoption models and a desire to access more predictable, stable costs -- as well as a wider choice of pricing models. Hybrid cloud is seen as a viable long-term, and potentially more flexible, option that combines the best aspects of public and private cloud.
Internet Archive's new COVID-19 Web Archive lets you explore the pandemic from different perspectives
There are moments in everyone’s lives when they become aware that they are living through history. The COVID-19 pandemic, with its global lockdowns, was definitely one of those times.
In a bid to document the "personal, cultural, and societal impact" of the global pandemic from a number of different perspectives, the Internet Archive has created a giant COVID-19 web portal for anyone to explore.
Is data a silver bullet for the slowing economy?
During the pandemic, companies with a strong understanding of their business as a whole, including employees, partners, customers and even suppliers, fared better than those without the ability to review and use data to drive growth.
History has shown that the greatest weapon against uncertainty is information. Understanding your business at a microscopic and holistic level is now more important than ever, as the threat of a recession looms. This means that information must be treated as a central tool in leading all businesses through any potential storm.
Phishing attacks bounce back after pandemic slowdown
After a tailing off during the pandemic, phishing is back, with more attacks spotted in the second quarter of this year than for the whole of 2021.
The latest phishing and malware report from Vade also shows that malware emails decreased 48 percent month-on-month -- down from 32.9 million in March to 17 million in April -- but rebounded 31 percent May, with 22.4 million malware-weaponized emails detected. June saw even higher malware volumes (28.9 million), a 29 percent increase from the previous month.
Hybrid work needs to move on from pandemic-era tech
When the pandemic-inspired lockdowns hit in 2020, businesses rushed to established technologies like VPNs in order to support remote working.
But new research conducted by Gartner Peer Insights for Citrix Systems shows 96 percent of IT leaders think these technologies no longer cut it and are rethinking their approach.
Webchats: Will growth continue in a post-pandemic world?
Keeping communication open with customers is an important part of any business process, and we’ve seen a lot of change in how we do it. UK businesses are growing fast, and so are the ways they react to customer service inquiries, with efficiency and ease front of mind.
With virtual customer demand heightened even more during the COVID-19 pandemic, live chats and chatbots have become something businesses value for their communication. Chatbots especially have had an emphasis placed on their value, being considered forward-thinking.
Hybrid and remote work here to stay for most businesses
A new study finds that 94 percent of organizations shifted to some sort of hybrid work structure due to the pandemic and 71 percent plan to make these practices permanent.
The study from Foundry, based on responses from over 400 IT and business decision-makers in the US, shows 72 percent of IT decision-makers believe there has been a positive shift in the remote and hybrid work mindset due to the work-from-home transition.
CIO roles expand during the pandemic
Over half of CIOs say their job role has expanded or changed over the last two years, according to a new survey from Navisite of over 200 CIOs across a range of industries.
These changes include adding new titles such as president, COO, CTO, etc. (37 percent), reporting directly to the CEO (21 percent), and gaining a seat on a company board or participating on board calls (18 percent).
How data can help overcome the challenges of hybrid working [Q&A]
Of the many challenges thrown up by the pandemic, the switch to remote working has perhaps been one of the most significant.
How have organizations coped with this change, what will the long term effects be and what's the role of data in making hybrid work possible? We spoke to Mark Devereux, CTPO of Scalable Software, to find out.
Enterprises continue to back digital transformation
A new global study reveals that 79 percent of enterprises have made significant, transformative or even revolutionary improvements to the end user experience through digital transformation over the past year.
The research by Couchbase shows a positive outlook too, with enterprises planning to increase their investment in digital transformation by 46 percent over the next 12 months.
SMEs more ready to switch their CRM providers post-pandemic
More small and medium businesses are prepared to switch their CRM provider than five years ago, according to a new report.
The study from Workbooks of over 200 SMEs finds the most common reason for wanting to change is a 'poor fit to our needs' (37 percent), followed by 'complexity of integration' (35 percent).
SaaS growth slower in 2021 after a record 2020
Software-as-a-service (SaaS) companies saw their revenue growth slow by 46 percent in 2021 compared to 2020, according to a study released today by payments infrastructure firm Paddle.
Thanks to increased demand for software tools as businesses accelerated their digital transformations and shifted to remote working amid the pandemic, SaaS businesses’ revenue soared on average by 78 percent in 2020.
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