Articles about Samsung

Most US Samsung Galaxy Note7 users choose replacements over refunds

Another day, another development in the Galaxy Note7 recall. This time, Samsung indicates that it is making good progress getting US customers to turn in their affected units, after a report by Apteligent released earlier this month revealed consistent usage rates following the recall program's introduction.

Samsung says that it has exchanged "about half" of the Galaxy Note7 units that it has sold in the US. The company has already shipped 500,000 safe devices in the country, and is believed to have sold around one million units before the recall news broke.

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Many reports of exploding Samsung Galaxy Note7 units are false

We have heard lots of stories about exploding Galaxy Note7 devices, but how many of them are actually true? In another episode of the Galaxy Note7 recall saga, Samsung has revealed that it has received multiple false reports from consumers claiming that their new smartphone caught fire, suggesting that, perhaps, there are fewer destroyed units in the wild than we have been lead to believe.

Samsung says that it has dealt with 26 such reports from alleged Galaxy Note7 owners, and that in 12 cases it has been unable to find an issue with those devices. What about the rest of the claims?

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Samsung unveils 960 PRO and EVO M.2 NVMe SSDs with up to 2TB storage capacity

Solid state drives have dramatically changed the PC market. Long gone are the need for slow mechanical hard drives that create irritating noise. SSDs are silent, not to mention both faster and more energy efficient too.

NVMe-based M.2 SSDs are the latest and greatest, as they overcome the SATA speed limitations. Not to mention, since they are smaller than a 2.5 inch drive, computer manufacturers can create even thinner machines. Samsung's 950 line of SSDs were extremely popular, as they offered tremendous speed and reliability. Today, the company launches the next generation -- the 960 EVO and PRO -- which are only available in M.2 NVMe.

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How to tell if your replacement Samsung Galaxy Note7 is safe to use

Confused woman

Samsung recalled the Galaxy Note7 earlier this month following reports of exploding batteries, and promised to replace the affected units free of charge. To make it easy for customers to find out whether their device should be exchanged, the company has released an official IMEI lookup tool that informs them if the built-in battery is safe to use or not.

And for those who receive a replacement unit -- and for new users -- Samsung has added some visual identifiers to help folks figure out if they are looking at a revised (safe to use) Galaxy Note7. There are two major changes, over the affected units, that you should look for.

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What to do if your Samsung Galaxy Note7 explodes

The Samsung Galaxy Note7 is a new phone that’s on fire. Literally. The phones are catching on fire, forcing Samsung to make the unprecedented move to recall all of the phones from around the world.

Cell phone batteries occasionally explode because they utilize lithium ion battery packs. The liquid lithium is highly flammable. Modern phones are designed incredibly thin, so there’s only a slight barrier between the positive and negative sides of a battery. If that barrier is punctured, electricity flows in and heats up the flammable lithium. That’s when an explosion occurs.

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How to check if your Samsung Galaxy Note7 is likely to catch fire

As you’ll no doubt know by now, Samsung has recalled its Galaxy Note7 smartphone because there is a danger of the battery exploding. An OTA update that limits the charging capacity of the battery has been issued which should reduce the danger, but if you own a Note7, you need to be looking to return it as quickly as possible.

The chances of your phone catching fire are slim, but even so you don’t really want to be carrying what is potentially a small bomb around with you. Here’s how you can check if you’re at risk.

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LG and Samsung facing class action lawsuit over alleged 'no poaching' agreement

A civil lawsuit filed in a Northern California federal court has accused Samsung and LG of having a clandestine agreement not to poach each other's employees in the US.

The suit was filed by a former LG sales manager who is accusing Samsung and LG of antitrust violations and believes the two South Korean companies have worked together to drive down employee wages. This case is reminiscent of the one which was filed against Apple, Google and other tech companies last year that resulted in a $415 million settlement.

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Have the exploding Galaxy Note7 phones put you off Samsung?

Samsung’s Galaxy Note7 smartphone has received universally favorable reviews, and looked to be a big hit for the South Korean company… and then came the news that some devices had exploded, leading to a massive recall.

Since then, in addition to the estimated $5 billion the recall is expected to cost, Samsung has seen $14.3 billion wiped of its market capitalization. There have been stories of children being injured by exploding devices, cars being set on fire, airlines warning passengers not to take the device on flights, and so on. It's a major catastrophe for Samsung.

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Samsung will prevent Galaxy Note7 from exploding with an OTA update

The Galaxy Note7 recall is a huge mess. Samsung may be giving customers the option to have affected devices replaced, but there is no word as to how long it will take before every faulty Galaxy Note7 is exchanged. But the biggest problem is that users who want to take Samsung up on its exchange offer still have to live with a device that could explode and cause some real damage after that.

The only way to prevent that from happening is to stop using the device, but for customers who have the Galaxy Note7 as their only smartphone that is clearly not an option. The good news is that Samsung will come up with a solution to keep them going until a replacement device arrives.

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HP buys Samsung's printer business

HP believes that the printer market still has lots of potential, as it just announced that it is buying Samsung's Printing Business Unit. The tech company says that its new acquisition will enable it to "disrupt and reinvent" the copier industry, a market evaluated at $55 billion that "hasn't innovated in decades".

HP will pay $1.05 billion for the South Korean giant's printer business, with the acquisition expected to complete within a year. After the deal is finalized, Samsung will make an investment in HP, said to be between $100 million and $300 million.

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Samsung's exploding Galaxy Note7 batteries wipe billions off its market value

When batteries in the Samsung Note 7 started catching fire or exploding, everyone knew that the company was in for something of a rocky ride. The initial recall was deemed ineffective, leading Samsung to up its game in the US, UK and around the world.

But while the replacement program for one of 2016's biggest flagship handsets is already under way, investors are starting to feel a little wobbly. In to the estimated five billion dollars the recall and replacement program is going to cost, the value of Samsung shares has plummeted, wiping $14.3 billion off Samsung's market capitalization.

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Samsung is handling the Galaxy Note7 recall differently in the US and UK

The launch of the Galaxy Note7 has been nothing short of an unmitigated disaster for Samsung. Following reports of exploding batteries, the company announced a recall of the flagship handset which was criticized by many as not being urgent enough, and is expected to cost millions of dollars.

Sales and shipments of Galaxy Note7s have been stopped around the world, and Samsung has said that once safe handsets are ready, they will be identifiable because of a blue S sticker. The immediate advice is to "power down your device", but the recall is being handled differently around the world. In the UK, customers have been told to return them at the "earliest opportunity", while in the US Samsung says "we strongly advise that you replace it" -- and throws in a $25 gift card to sweeten the deal.

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The FAA may ban Samsung's Galaxy Note7 on flights

Samsung has recalled the Galaxy Note7 after receiving reports of exploding batteries from early adopters, and the Federal Aviation Administration has taken notice. Due to the risks posed by the faulty batteries, the Android flagship could soon be banned on flights.

There is no telling when or if a Galaxy Note7 will explode -- which is likely why Samsung has announced a recall so early -- and there is no telling what could happen if that takes place during a flight. By the looks of units which have exploded so far, it could lead to some serious burns, at least -- which cannot really be treated in the air.

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Almost half of Samsung Galaxy Note owners want to switch to Apple iPhone 7

Tomorrow is the big day -- Apple's September product event. While there is probably more than one product being unveiled -- maybe even new MacBooks -- the most anticipated device is the iPhone 7.

Are Apple fanatics the ones most excited for the new iPhone? Not necessarily. Actually, according to a new study by Market Strategies (called "iPhone 7 Market Landscaper") almost half of Samsung Galaxy Note owners expressed interest in potentially switching to Apple's iPhone 7.

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The cost of the Samsung Galaxy Note7 recall will be huge

money tunnel

Samsung has decided to recall the Galaxy Note7 following reports of exploding batteries. US customers who have purchased the Android flagship can ask for a full refund or opt to have it exchanged for a new Galaxy Note7 or a device in the Galaxy S7 line, coupled with a refund of the price difference. Samsung will also throw in a $25 credit on the user's phone bill or a $25 gift card for putting its customers in this position.

The recall may work differently depending on the market, but it is clear that affected customers will receive a free replacement Galaxy Note7, at least. And, as you can imagine, it will cost a pretty penny, seeing as there is only one market which is not affected -- Galaxy Note7 units sold in China have different batteries which are believed to be safe.

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