Strong sales of its latest Galaxy S8 smartphone and increased demand for its memory have led Samsung to have a record second quarter.
The company released its financials for Q2 today and the company earned $54.8 billion total with $12.6 billion in profit. All of Samsung's products performed exceptionally well with its smartphone and memory divisions leading the charge.
The disaster that was the Samsung Galaxy Note7 has been well-documented. After battery defects caused the handset to catch fire, the phone was remotely crippled by Samsung and a recall issued. Now the South Korean company is ready to relaunch the device.
This is not to say that Galaxy Note7 lives on. Rather the smartphone is relaunching as the Galaxy Note Fan Edition (or Galaxy Note FE), using refurbished parts cannibalized from returned Note7s. Bixby is on board, and there have been some hardware changes to ensure history does not repeat itself.
The Galaxy Note brand is alive and well, as Samsung will be officially unveiling the new, hopefully non-exploding addition to the premium large-size smartphone line near the end of August.
That report comes from Reuters, which cited "a person familiar with the matter," as saying the official reveal will happen at a typical New York City Samsung event later this summer.
Shortly after we learned that Samsung is getting ready to remotely kill Galaxy Note7 units still in use in its home market, the South Korean maker announced that the Galaxy Note7 is going back on sale. Talk about a turn of events...
What Samsung has actually decided to do is sell refurbished Galaxy Note7 units, not produce new ones. It makes sense for the company to want to recoup some of the lost revenue from recalling millions of Galaxy Note7s across the globe.
Samsung would almost certainly prefer people to be concentrating on the upcoming Galaxy S8 and virtual assistant Bixby, but the disastrous Galaxy Note7 is still etched in memories. After the phones kept catching fire due to a battery problem, the Korean company started to push out OTA updates to cripple them slightly.
But this and even a ban on taking the handsets on flights, was not enough to discourage everyone from using their Note7. Now, in a bid to complete kill of the troublesome phone, Samsung is pushing out another update that completely disables charging.
Samsung has finally revealed the long-awaited results of its investigation into the problematic Galaxy Note7. Having issued an apology and pushed out OTA updates to disable phones which had been banned from flights because of the risk of them catching fire, the South Korean company says that two separate battery problems were to blame.
The first problem stemmed from the fact that the battery was physically too small for the Galaxy Note7 leading to a short-circuit. Replacement batteries suffered from a combination of insulation problems and an issue that caused positive and negative electrodes to touch. Samsung also indicated that the Galaxy S8 would not be unveiled at Mobile World Congress (MWC) next month.
After apologies and updates to kill batteries, it would appear that Samsung has managed to convince most customers to part with their faulty Galaxy Note 7s -- in the US, at least. As a result of this, the Department of Transport has announced that airlines no longer need to warn passengers that taking the phone on planes is prohibited.
Airline passengers were banned from taking their Note7s on flights back in October; the ban remains in place, but the Federal Aviation Authority now believes that the issue gained so much publicity that it no longer needs to be advertised.
Samsung has been working on an update to render useless the Galaxy Note7 units sold in US, because, apparently, not everyone has turned in their smartphone, which has been recalled twice, deemed a fire hazard, and banned on flights as a result.
The update, which is now rolling out for the T-Mobile units, will inform users, once again, of the recall, but, more importantly, it will also prevent the battery from charging again. So, once your Galaxy Note7 dies, you will basically be left with a brick. As you can see, Samsung really, really wants you to stop using the faulty device.
Unless you've been living under a rock, the disastrous launch of the Samsung Galaxy Note7 cannot have escaped you. We've already seen the company pushing out updates in some countries to prevent the phones from fully charging in the hope that this will convince owners to take advantage of the exchange or refund program.
Now reports suggest that a new OTA update could be on its way to handset owners in the US. Rather than just limiting charging, the word is that the update will prevent charging completely, rendering the phone useless.
Just when you thought the Samsung Galaxy Note7 saga was over, there's a new twist. The Korean smartphone manufacturer placed a full-page ad in US newspapers yesterday, apologizing to customers for the problematic handset.
The ad appeared in the Wall Street Journal, the New York Times and the Washington Post and the company says it is "truly sorry" for failing to deliver "best-in-class safety and quality".
Samsung's Galaxy Note7 fiasco has been in headline for some weeks now, most recently when it emerged that the company was working with telecoms companies to cut off the phones from networks in New Zealand. Now Samsung has announced that it is pushing out an update to US users that will limit how much the battery can be charged.
This is not so much a case of limiting the charge to make the phone safer, rather an attempt to annoy Galaxy Note7 owners who have not yet taken advantage of the 'refund and exchange' program to do just that. The hope is that by limiting phone charge to 60 percent, and showing a popup, stubborn Galaxy Note7 owners will give in and relinquish their handsets.
The Samsung Galaxy Note7 was one of the -- if not the -- most disastrous phone launches of all time. After numerous reports of handsets catching fire or exploding, Samsung was forced to recall the device -- but some people have been reluctant to give theirs up.
The phone may have been banned from planes, and Samsung has even offered a financial incentive to hand over the Galaxy Note7, but despite the potential danger many users are hanging onto their phones. In a drastic move to prevent them from being used, some mobile providers -- incoordination with Samsung -- are disconnecting Galaxy Note7s, rendering them all but useless.
When it comes to the exploding batteries on Galaxy Note7 models, Samsung has been lauded for its crisis management approach and how it’s accepted responsibility for the problem. Now setting up exchange booths at airports around the world so users can exchange their Galaxy Note7 phones is yet another example of its exceptional crisis management approach.
But while it’s commendable how swiftly Samsung is taking action to replace the faulty handsets, the company has left one crucial component out of this plan. That is, erasing the data from those Galaxy Note7 devices that are turned in at its exchange booths at airports around the world. There’s no mention of whether the data is being securely and permanently erased from the Galaxy Note7 phones that are taken back at the exchange booths -- and if it’s being done so before they’re handed off to Samsung’s chosen recyclers.
After the whole Galaxy Note7 fiasco, some folks believed that Samsung would put an end to the Galaxy Note series. The electronics giant has lost a lot of money thanks to a single faulty device, not to mention that the damage this has caused to its reputation will be very hard -- if not impossible -- to repair, so such a decision would make some sense.
However, as it turns out, Samsung is not ready to throw in the towel just yet. The Galaxy Note series will live on, because the company just announced the introduction of the Galaxy S8 and Galaxy Note8 in 2017. What's more, Galaxy Note7 customers will be able to take advantage of a special offer to upgrade to one of its upcoming flagships.
An emergency order has been pushed through by the US Transportation Department that means the Galaxy Note7 phones cannot be taken on board any US flight.
The grounding of the handset comes after Samsung stopped manufacturing it because of numerous reports of phones catching fire or exploding. It is yet another incentive for anyone who has hung onto the Note7 following a recall which saw Samsung offering customers $100 to switch to another phone from the company.