Streamlining public transportation CX with AI-powered chatbots
Public transportation systems have a rich history dating back over a century, with iconic examples like the 1863-established London Underground and New York City's subway, which began operations in 1904. While these systems have evolved alongside technological advancements and urban growth, the expenses involved in maintaining and modernizing them often surpass the available resources.
In the U.S., these upgrades tend to be notably more expensive than in other countries. For example, the installation of protective screen doors at just three subway stations in New York is estimated to cost a staggering $100 million. As a result, public transportation experiences often fall short of contemporary expectations, leading to delays, complex route planning and frustrations arising from the need to cross-reference information. All these elements contribute to reduced commuter satisfaction in comparison to alternative modes of transportation, such as cycling or driving.
KYOCERA launches extremely rugged DuraForce PRO 3 Android 13 smartphone
KYOCERA today unveiled the ultra-rugged DuraForce PRO 3 Android 13 smartphone. This device is designed to serve enterprises, small businesses, and first responders who rely heavily on durable, high-performing mobile tech. It’s also 5G-ready and available from Verizon, providing reliable, lightning-fast connectivity.
As more businesses operate on the go, durability and reliability are paramount. KYOCERA addresses these needs with quality rugged products, backed by a 2-year warranty and a growing ecosystem of accessories, services, and solutions. This strategy has led to rugged smartphones delivering a significantly lower total cost of ownership than non-rugged devices when deployed in frontline operations.