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Stymied by continuing Nexus One 3G issues, Google blames the environment

Nexus One?

For the most part, last week's over-the-air software update to Google Nexus One phones, which was intended to address the 3G connectivity issues with certain versions of the phone's firmware (with a gift of added multitouch), appears unsuccessful for many commenters to Google's support forums. Very few customers reported improvement, and some who did in the early going are now saying their flip-flop problems between 3G and EDGE have returned.

Meanwhile, although Nexus One manufacturer HTC has typically referred phone issues to Google -- the self-proclaimed "vendor of record" when the device premiered -- as of now, it has declared the issue resolved, suggesting that customers still experiencing problems "restart their Nexus One device to restore their T-Mobile data connection."

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Microsoft Confessions: 'There were a ton of bozos'

Clown

Do middling, middle managers run Microsoft? That's the consensus among the former Microsofties who shared their work stories with me over the last couple months. The new work week starts with another Microsoft Confessional -- the fourth in four days -- from 13-year company veteran Boris, which isn't his real name, of course. Boris was smart enough to see the end coming, and he made preparations in the days before his May 2009 layoff. He learned to read middle managers the way a genuine fortune teller might read tea leaves.

People being asked to leave are one view of Microsoft. But those leaving voluntarily are another perspective. In looking at Microsoft, I'm hugely concerned about the departures of two important and long-time Microsoft executives: Mike Nash and Bill Veghte, revealed on February 4 and January 14, respectively. Both men are 19-plus years veterans working for the Windows and Windows Live groups. Nash is headed to Amazon, and Veghte departs following last year's executive shuffle that put Steven Sinfosky in charge of the group (as one of five Microsoft presidents).

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Microsoft Confessions: 'Poor worker bees'

Worker Bee

Today's Microsoft Confession comes from a woman let go during the first round of layoffs, in January 2009. I'll call her Amanda, which, of course, isn't her real name. Amanda shared key elements of her story on deep background, but she also provided a reflective portion that she hopes will give deeper insight to anyone looking to work for Microsoft or to HR departments looking to hire former employees.

By telling this story, Amanda wants to give some meaning to her layoff, or so I detected from what she shared for private and public consumption. Amanda's story is consistent with every other I received. She sharply criticizes Microsoft's culture of reorganization, but also emphasizes the heavy workload. I detect deep frustration in her story about Microsoft management problems that won't easily be fixed.

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Microsoft Confessions: 'Deeply dysfunctional family'

Microsoft Logo

The next former Microsoft employee story comes from someone I'll call Fred, which, of course, is not his real name. Fred took a job right out of college and might still work at Microsoft today, if not for the elimination of his group during layoffs last year. Like the former Microsoftie from the first post in this former employee "confession" series, Fred helplessly watched as the exciting and flexible workplace he joined bogged down in increasing layers of middle management.

When Microsoft hired Fred nine years ago, the company employed a little more than 47,000 people. When he was laid off in May 2009, the number was around 93,000. That number is for full-time employees and doesn't include contractors. According to Microsoft's fiscal 2010 10-K, the breakdown on June 30, 2009: "56,000 in the United States and 37,000 internationally. Of the total, 36,000 were in product research and development, 26,000 in sales and marketing, 17,000 in product support and consulting services, 5,000 in manufacturing and distribution, and 9,000 in general and administration."

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Wolfram|Alpha makes a strong argument for virtual keyboards

Wolfram|Alpha keyboard iPhone app

I don't keep my personal preference for mobile devices with physical keyboards a secret; the sensation of hitting real keys is an indivisible part of the text entry experience for me, and it's not likely to change any time soon.

But there is one area where physical keyboards are woefully inferior to virtual ones: adaptability. A virtual keyboard can represent any alphabet or be arranged in any configuration the user or software needs, and a physical keyboard simply can't keep up with that.

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DOJ: Google can't leverage class action to settle with future authors

Seal of the US Department of Justice (DOJ)

Last September, the US Justice Dept. objected to the proposed terms of a settlement between Google and the Authors' Guild, which would have enabled Google to publish out-of-print titles in its Google Books catalog. The theory of the settlement at the time was, if authors or rights holders are given enough time to respond to a request to stand up for their rights -- say, at least several months -- and they don't do so, then that's as good as acquiescence.

Since that time, on orders of US District Judge Denny Chin, the two disputing groups have worked on a revised settlement. But yesterday, the Justice Dept. -- representing the United States' interests in the matter -- filed a second objection to the settlement. Although Google and the Authors' Guild made progress, US attorneys say, Google still appears to take the position not only that it can strike bargains on behalf of copyright holders, but that only Google can do so -- a position which they say the law does not allow them to take.

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Motorola Droid gets its first official multi-touch gesture

Motorola's Droid from Verizon Wireless

The Droid has gotten pinch-to-zoom in Google Maps.

Immediately after Google introduced the multitouch gesture on the HTC Nexus One browser, photo gallery, and maps applications, owners of the popular Motorola Droid began to ask if their devices would receive the same update, since it is widely known to support multi-touch input.

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Original Xbox being phased out of Xbox Live online play, but alternatives exist

Master Chief from Microsoft's Halo

Microsoft today confirmed the long-running rumor that support for the original Xbox will be terminated on the Xbox Live online game servers. The company announced that April 15, 2010 will be the last day legacy Xboxes will be able to play on Xbox Live.

"This isn't a decision we made lightly, but after careful consideration, it is clear this will provide the greatest benefit to the Xbox Live ommunity," Marc Whitten, General Manager of Xbox Live announced today. Whitten noted that Halo 2, a version of the popular first person shooter for the original Xbox still retains a dedicated community of players.

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Would you pay to read this?

Digg Ads

Everyone's got an opinion surrounding Engadget's decision to temporarily deactivate user comments because of its editors said things had gotten "mean, ugly, pointless, and frankly threatening in some situations." While I find the reaction to Engadget's decision engaging and often amusing (Betanews reader comments, in particular, often make for fun late night reading) I'm a little surprised at the near-universal lack of understanding of how the Internet works in 2010.

I have three fundamental thoughts on Internet publishing that may help put the Engadget brouhaha in perspective:

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Apple asks developer to remove Android mention from App Store

iPhone Screen

Apple has asked one mobile app developer to refrain from mentioning Google's Android mobile operating system in its iTunes App store descriptions, or face rejection.

The description of the 99¢ "Flash of Genius" flash card app included the text: "Finalist in Google's Android Developer's Challenge!"

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Microsoft Confessions: 'Killed over politics'

Microsoft corporate story badge

Yesterday's Dick Brass commentary, "Microsoft's Creative Destruction," the company's response to the op-ed and Tuesday's Don Dodge pro-Mac post have put Microsoft in the hot seat. The blogosphere is abuzz about the extent of Microsoft innovations. More former Microsofties are ready to speak out, and they will get their chance here at Betanews.

After the last round of Microsoft layoffs, I asked former employees to tell their stories. I got plenty of responses and not just from people recently leaving the company. No identities will be revealed, although I have verified each one. Two main reasons: Either the former employees still work in the technology industry and don't want to risk their current jobs; or they're receiving severance from Microsoft and don't want to risk losing it. Some of these people have returned to working for Microsoft as contractors, which is another reason to remain anonymous.

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Boxee: We didn't steal anything from Hulu

boxee logo

During the few comments he was asked to make during his testimony before the House Telecommunications and Internet Subcommittee earlier today, NBC Universal President and CEO Jeff Zucker was asked by Committee Chairman Rep. Rick Boucher (D - Va.) whether Hulu -- a video Web service co-owned by NBC -- intentionally blocked the ability of Boxee's media center application for PCs to replay Hulu videos. Rep. Boucher's question was by way of ascertaining whether a combined Comcast + NBCU entity would routinely block competitors' access to programming it generated.

Zucker responded: "What Boxee was doing was illegally taking the content that was on Hulu without any business deal. We have several distributors...of the Hulu content that we have legal distribution deals with, so we don't preclude distribution deals. What we preclude are those that illegally take that content."

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MPEG LA won't charge free streamers to use H.264, will charge for selling codec

Peter Gabriel's classic "Sledgehammer" video (1986), showing in all its glory on YouTube.

While Google, Vimeo, and others continue to experiment with H.264 as the codec of choice for HTML5 Web browser-embedded video, there's still considerable debate over whether W3C -- the caretakers of HTML and other Web standards -- should allow Web proprietors to embrace standards that are not essentially free. MPEG LA, the rights holder for H.264 technology and its licensing agent for the Internet Broadcast AVC Video portfolio, recently said it will not charge royalties for the use of H.264 encoding in video that's delivered free -- specifically, for any video for which the creators or servers are not compensated -- at least until the end of 2015 (a date corrected from the end of 2016, which the licensing agency originally announced).

Does that mean H.264 is free for streamers? In a clarification for Betanews this afternoon, MPEG LA spokesperson Tom O'Reilly said it may very well be free...for those who use the codec for that purpose. But not for those who sell the encoding software that utilizes the codec.

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Net neutrality objections fade, Congress appears likely to pass NBCU + Comcast

US Capitol building, Senate side

In the end, it was one lone congressman who raised the subject of net neutrality, with respect to access to content over the Internet, as more than a passing reference, or by way of suggesting that certain topics be ignored altogether: Rep. Ed Markey (D - Mass., who also chairs the Energy and Environment Subcommittee), author of the Internet Freedom Preservation Act still being deliberated in Congress, voiced his skepticism over the viability of the proposed acquisition of NBC Universal by a new unit of Comcast, saying he didn't see any guarantees that the current class of over-the-air programming offered by NBC would not be transferred to Comcast pay-TV services such as TV Everywhere.

But with NBC being the butt end of jokes on TV everywhere, and elsewhere, with respect to its dismal standing in audience ratings and its poor handling of the recent "Tonight Show" reprogramming kerfuffle, the objections raised by Rep. Markey might not have mattered much. In some folks' mind, why would anyone want to pay for NBC shows anyway?

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ISPs are not responsible for illegal downloading, says Australian court

Generic blind justice story badge

Australian federal courts have decided that the country's second largest ISP, iiNet, is in no way responsible for the illegal actions of its subscribers.

In 2008, iiNet was sued by more than 30 film and television industry companies for copyright infringement; or more accurately, for the copyright infringement of its customers using BitTorrent to download pirated content. The group alleged that iiNet failed to take appropriate measures to stop customers from illegally sharing files with the P2P software.

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