Why investing in customer education is imperative to your business
Despite advances in software and excitement about what products and services can do today, implementation often remains a barrier. Companies are hesitant to spend money on something that requires a significant time investment to figure out, and leaders want to ensure that new software purchases don’t sit on the shelf because employees lack the knowledge to fully leverage their capabilities.
If software vendors hope to remain competitive in today’s SaaS-based world, they must be prepared to address customers’ adoption issues and fears. If a service is not being utilized for whatever reason, organizations won’t have to look far to replace it. Sales and customer retention increasingly depend upon delivering comprehensive product education. This has become a new business imperative, sparking an evolution in how training is deployed.
Windows Update is letting Windows 10 users know if they can upgrade to Windows 11
The system requirements for Windows 11 have been confusing from the moment they were announced, and Microsoft's changes to them has done nothing to make the situation clearer for most people
Microsoft's own PC checking tool, released to help people determine the compatibility of their system with Windows 11 was criticized and then pulled for failing to provide enough helpful information. It has since been updated, but now Microsoft has launched a new way to check whether your computer will run Windows 11 -- performing a check via Windows Update.
How technical debt is harming API security [Q&A]
APIs allow the easy exchange of information between apps, microservices and containers. They've become an essential part of the way our digital infrastructure operates.
But the very ubiquity of APIs means developers are under pressure to produce them quickly and that can lead to 'technical debt' because corners are cut. We spoke to Tom Hudson, security research tech lead at app vulnerability scanner Detectify to find out more about why APIs are vulnerable in this way and how they can be secured.
Microsoft releases KB5005103 update preview to fix video playback problems and OneDrive issues
Ahead of September's Patch Tuesday, Microsoft has released a preview of the KB5005103 update for Windows 10.
This non-security update addresses a number of issues, most notably fixing a problem which prevented certain MP4 files from playing. A second key fix sees Microsoft addressing a problem that reset syncing for Microsoft OneDrive to "Known folders only" after installing an update for Windows.
Microsoft Azure found to have the 'worst cloud vulnerability you can imagine' -- ChaosDB
Security researchers have discovered a serious security vulnerability in Microsoft Azure that could given an attacker unfettered access to any and all of the databases stored on its Cosmos DB service.
Researchers from security firm Wiz found that it is not only possible but trivial to obtain the primary keys to databases. The vulnerability, dubbed ChoasDB, may have existed since the introduction of the Jupyter Notebook back in 2019, and it gives attackers the ability to access, edit and delete data or entire databases. Microsoft is unable to change primary keys itself, and has emailed customers to advise them to do so; but the company has been criticized for failing to contact sufficient numbers of users.
You will be able to install Windows 11 on an unsupported PC... but there could be serious security drawbacks
When Microsoft first released details of the system requirements for Windows 11, there was a mixture of confusion, annoyance and disbelief. The need for TPM 2.0 sent people running off to find out what on Earth this is, and many were disappointed to learn that a number of relatively recent CPUs were not supported.
Seemingly aware of the frustration the minimum requirements were causing, Microsoft has relented a little. Even though there will be no official upgrade path from Windows 10 to Windows 11, it will be possible to manually install Window 11 on hardware that is not technically supported. Microsoft, of course, is hardly shouting about how to do this, and points out that the system requirements exist to ensure the best possible experience. And while these warnings are to be expected from the company and will be ignored by many people, there is one very important factor to keep in mind if you are thinking about taking advantage of a loophole to install Windows 11.
Microsoft releases a test version of its updated Windows 11 PC Health Check app
When Microsoft first announced Windows 11, users turned to the company’s PC Health Check app to see if their systems would be able to run the new OS.
For a lot of users, the answer turned out to be no, although the app didn’t explain why. Because this was far from helpful, Microsoft two months ago took the step of removing the app. Now, today it makes it available once again, with the promise that it will actually do what it’s supposed to this time around -- tell you if your PC can run Windows 11, and if not, why not.
Microsoft updates the Windows 11 minimum system requirements, but it's not good news for many
When Microsoft first announced the minimum system requirements for its upcoming operating system, most people didn’t take much notice. Surely Windows 11 wouldn’t be too different from Windows 10, right? Wrong.
Primarily as a result of its support for TPM 2.0, Windows 11 won’t run on a lot of systems, especially older ones. This caused a lot of negative feedback, leading Microsoft to reconsider whether or not it had made the right call, and today it announces its findings.
Microsoft releases Windows 11 Build 22000.168 and an update for the Microsoft Store
Although Microsoft is expected to release Windows 11 this October, there’s still plenty of work to be done on the new operating system between then and now.
Today the software giant releases Windows 11 Insider Preview Build 22000.168 to everyone in the Dev and Beta Channels, but with the warning that Dev Channel builds are set to become less stable in the future and Insiders who aren’t prepared to take that risk should consider switching to the Beta Channel.
Why every government should have a cybersecurity minister
The world has witnessed the worst kind of cyberattacks that have threatened our personal privacy, stolen private information, and cost billions in lost business and productivity. The past five years have seen increased cyber attacks from home hackers, and with the pandemic, the risk has only increased alongside remote working. The risk of cyberattacks calls for the necessity of establishing proper safety measures, such as by naming a cybersecurity minister for governments to protect the people and organizations.
The only way to secure the internet is for all governments to take a serious approach to cybersecurity. That means establishing a cybersecurity minister in each government to oversee cybersecurity practices in their own country. This is the only way for governments to be confident that every country is up to date on cybersecurity practices.
Open source Kodi 19 Matrix-based LibreELEC 10 Linux distribution available for download
Kodi is a wonderful open source media player that provides users with an immersive experience that is optimized for the living room. While the software gets a bad reputation because some (most?) people use it for piracy, many strictly use it for legal media consumption. As more and more illegal Kodi add-on maintainers face legal trouble, and streaming services like Netflix, HBO Max, and Disney+ remain competitively priced, fewer folks are seeking pirated content nowadays.
LibreELEC is a Linux distribution that exists solely to run the aforementioned Kodi. It supports many hardware configurations, including traditional x86_64 for PC and some ARM devices like the Raspberry Pi 4. And now, a stable version of LibreELEC 10 becomes available for download. Sadly, support for the Raspberry Pi 0 and 1 is now discontinued.
How technology can cut the rise of voice fraud
Coverage of fraud tends to focus on the online methods such as phishing, credential stuffing, opening fake accounts and so on.
But there's another side to the problem in the form of voice fraud via 'vishing' and the use of social engineering techniques, this is made simpler by the ease with which numbers can be spoofed so a call can appear to come from a legitimate number such as your bank.
Best Windows apps this week
Four-hundred-fifty-three in a series. Welcome to this week's overview of the best apps, games and extensions released for Windows 10 and 11 on the Microsoft Store and elsewhere in the past seven days.
Microsoft has yet to reveal the official release date of its Windows 11 operating system. All hints point to an October 2021 release.
SMEs make a rapid shift to hybrid working
According to new research 42 percent of SMEs have moved, or are planning to move, offices to facilitate hybrid working, with those downsizing reducing their office space requirements by an average of 38 percent.
The study from UK data center specialists ServerChoice shows that these office moves are causing SME business leaders to rethink their IT strategies and shift their server infrastructure away from on-premises to either co-location facilities or public/private cloud.
Why supply chain security blind spots put enterprises at risk [Q&A]
Many recent cyberattacks have focused on the software supply chain, with SolarWinds being perhaps the most high profile example.
Businesses can often have a blind spot when it comes to the supply chain and this can have catastrophic consequences. We spoke to Todd Carroll, CISO of CybelAngel to learn more about the problem and what companies can do to keep themselves safe.
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