Articles about AI

Google may lock AI search results behind a paywall

AI search

Aa a company synonymous with search and a love of AI, it is little surprise that Google is combining the two. But people familiar with the company’s plans suggest that AI-powered search features could have a price tag attached to them.

The move would be a first for Google as the company has never charged for any search product, and it could be a sign that ads are simply not bringing in enough money. It is something that has been described as a big change to its business model, but it is not clear if this is a sign of further search-related charges to come.

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AI-powered tools: Boosting efficiency in content creation for marketers and creators

Artificial-intelligence

As the year draws to a close, it is of great value to reflect upon the last 12 months, particularly in assessing what has proven effective in light of newly introduced tools like generative AI-powered solutions. Gen AI has been a prominent theme this year, and organizations across industries are actively exploring its potential. Numerous companies are not only using popular gen AI tools, but also many are creating their own custom gen AI tools. In fact, the latest reports suggest that the gen AI market is poised for remarkable growth, with projections indicating it could reach an astounding $1.3 trillion by 2032.

McKinsey's findings reveal that commercial leaders are allocating more than 20 percent of digital budgets to gen AI, underscoring their pioneering role in pushing for adoption as a tool for company-wide implementation. This push can be good news for marketing teams. Marketers in particular find themselves at the threshold of transformative possibilities with AI tools for content creation. These AI-powered solutions offer the promise of streamlining content creation, making it faster and more precise. Marketers can harness the capabilities of AI to generate compelling visuals, craft persuasive messaging, and tailor content to specific audiences with unprecedented precision. Let’s dive into specific areas where gen AI has benefited the role of marketers and creatives.

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How conversational AI is shaping customer service [Q&A]

Conversational AI has seen great advances and a massive increase in adoption in the last year or so such that it’s increasingly finding its way into our everyday lives.

We spoke to voice AI industry expert PolyAI's co-founder and CEO, Nikola Mrkšić, to discuss how the technology is shaping customer service and reducing costs, as well as where generative AI tools fit into the picture.

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Preparing for potential regulations around AI in electronic bill payment and presentment

The speed with which enterprise-level artificial intelligence has moved from the realm of theoretical -- if not outright science fiction -- to a widely adopted business tool has been nothing short of astonishing. The mad dash to find and implement applications for new, AI-based solutions is reminiscent of the rapid ascension of cloud technology in both fervor and consistency: the race to the cutting edge is taking place across industries.

Where sectors differ is in the level of caution they’re bound by their respective norms and requirements to apply in the process. While those in all industries ought to approach new technologies and tools with healthy prudence, in my personal opinion (and I am not an attorney), those of us in the electronic bill payment and presentment (EBPP) space must additionally consider the regulations that govern individuals’ privacy and the security of their data when it comes to something as private as their finances.

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Microsoft launches .NET Smart Components to give developers AI-powered UI controls

.NET

There is just about no field of technology that is not somehow being enhanced by artificial intelligence. Microsoft has already shown its own love of AI by introducing it to various aspects of Windows and other products, and the latest release from the company is .NET Smart Components.

These are described as "AI-powered UI controls" that Microsoft says can be quickly and easily add to .NET apps. Billed, unsurprisingly, as "genuinely useful", the company says the components remove the need to "spend weeks of dev time redesigning your UX or researching machine learning and prompt engineering".

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Communications service providers see Gen AI as critical but are slow to implement it

A new study shows 90 percent of communications service providers (CSP) see the profound impact Gen AI will have on business goals. However, deployment of GenAI is still in its preliminary stages, with just 22 percent of CSPs having already implemented solutions.

Research by Analysys Mason for Amdocs shows Gen AI is expected to have a high impact across a variety of areas, such as software development (84 percent), data management (82 percent), monetization (82 percent) and network operations (81 percent).

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Enterprises lose millions each year due to poor AI models

Burning money

Underperforming AI models, which are built using inaccurate or low-quality data, are resulting in misinformed business decisions.

A study for Fivetran, conducted by Vanson Bourne, polled 550 from organizations with 500 or more employees and finds that on average they lose six percent of their global annual revenues, or $406 million, to poor AI models.

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Enterprises bank on AI to improve supply chain resilience

supply chain

New research for supply chain solutions company Cleo, based on a study carried out by Dimensional Research, shows 30 percent of companies plan to use trending technologies like artificial intelligence and automation to better meet supply-chain related business commitments.

It finds 97 percent of companies surveyed invested in supply chain technologies in 2023, with 81 percent stating their supply chain investment delivered business improvement in less than 24 months and 35 percent getting benefits in the same year.

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What can we expect from the third decade of cloud computing? [Q&A]

Cloud has been a cornerstone of the computing industry for many years. As it enters its third decade in 2024, economic pressures, anti-monopoly moves and more mean things will look different for hyperscale providers.

We spoke to Amol Dalvi, VP of Product of Nerdio, to discuss what we can expect to see over the next 10 years.

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Workplace communications: The role of artificial intelligence and audio-visual solutions 

intelligence

  Technology is reshaping the way we work and the convergence of Audio Visual (AV) solutions with Artificial Intelligence (AI) is not only redefining how we communicate but it is also playing a pivotal role in digitizing workspaces and helping organizations achieve their sustainability objectives.

Research from technology analyst Valoir reveals that AI has the potential to automate 40 percent of the average working day, allowing business leaders to increase productivity levels like never before. This trend is expected to continue with the global market size anticipated to see an annual growth rate of over 15 percent between 2024 and 2030. 

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To get to AGI, we must first solve the AI challenges of today, not tomorrow

Artificial-intelligence, AI

If the World Economic Forum in Davos was any indication, AI safety and security will be this year’s top priority for AI developers and enterprises alike. But first, we must overcome hype-driven distractions that siphon attention, research, and investment away from today’s most pressing AI challenges.

In Davos, leaders from across the technology industry gathered, previewing innovations, and prophesying what’s to come. The excitement was impossible to ignore, and whether it is deserved or not, the annual meeting has built a reputation for exacerbating technology hype cycles and serving as an echo chamber for technology optimists. 

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Centralizing observability saves businesses time and money

binoculars lomg term view

Observability is key to allowing organizations to manage their systems effectively, helping improve performance, cut workloads and save money.

Grafana has released its latest Obervability Survey, based on responses from over 300 industry practitioners which shows that 70 percent of teams are using four or more observability technologies.

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What Elon Musk's AI warning says about ethical AI in business

Artificial Intelligence

The report by Statista forecasts a significant 21 percent net increase in the United States' GDP by 2030, attributing this growth to the integration of Artificial Intelligence (AI). This projection underscores the immense impact AI is expected to have on economic expansion. However, amid this rapid advancement, tech innovator Elon Musk has expressed serious concerns about the need for AI regulation.

Speaking at the Paris VivaTech event, Musk highlighted the potential dangers of unregulated digital superintelligence. His warnings serve as a vital reminder for businesses to reevaluate their use and engagement with AI technologies, emphasizing the importance of a balanced approach to AI integration in the economic landscape.

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Zapier acquires Vowel team and launches AI automation service Zapier Central

Zapier on mobile and monitor

Zapier is a name that will be familiar to companies that have explored workflow automation, and like so many other tech firms, it is now grabbing a slice of AI pie.

Announcing the acquisition of the team behind the AI-powered video conferencing tool Vowel, Zapier has also launched a new AI-focused service called Zapier Central. Currently in preview, this is a workspace for creating and using AI bots to help with task automation and workflow optimization.

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77 percent of companies have seen breaches in their AI

A new survey of 150 IT security and data science leaders shows that 98 percent of enterprises consider at least some of their AI models crucial to their business success, and 77 percent identified breaches to their AI in the past year.

Yet the study from HiddenLayer shows only 14 percent of IT leaders say their respective companies are planning and testing for adversarial attacks on AI models.

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