Articles about Q&A

The US Federal Trade Commission decision to close the Google "search bias" investigation is absolutely in the best interest of consumers. On that point, I agree with agency Chairman Jon Leibowitz, who announced the findings during a January 3 press conference. The result isn't what many Google critics or competitors hoped for, or even what some in the news media expected. Journalists repeatedly probed on the investigation's closing during yesterday's Q&A. Many people view Google to be a monopoly, perhaps dangerous one, while others regard the search giant increasingly as gatekeeper to the Internet.

In response to journalist questions, Leibowitz said that anyone in his position wants to take on the career-making case, which inference is clear: Google isn't it. "The Commission exhaustively investigated allegations that Google unfairly manipulated its search engine results to harm its competitors, a practice known as search bias", he said yesterday. "The Commission has closed this investigation by a 5-0 vote", which is unanimous, by the way. The decision fits long-standing US legal principles about competition and protecting consumers. Perhaps the government learned lessons from its monopoly case against Microsoft, which, as I previously asserted, failed to achieve its goals.

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A report surfaced today that Verizon Wireless, a premier mobile carrier in the United States has been breached, with a result of three million customers being compromised. The good news is that the compromise does not seem to be malicious. The bad news is that, as proof of this, 300,000 users' data was released.

While the number may seem large, it represents a small fraction of the company's user base. Still, any customer information released into the wild is bad. So how did this happen and how bad is it?

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CMOs and CIOs frequently deal with outdated, legacy intranets that lack the interaction and functionality characteristic of Web 2.0 platforms. It’s no wonder that the intranet has frequently been pronounced dead by industry experts and reporters alike.

But according to IBM, the intranet isn’t dead, only evolving into what the firm calls Intranet 2.0, a new platform that combines social capabilities, data collection and a dynamic infrastructure to help business leaders create a smarter, more effective workforce. I discussed this transition with Larry Bowden, IBM’s Vice President of Portals and Web Experience.

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CloudMagic is a superb search tool that sadly doesn’t get the attention it fully deserves. If you’ve ever complained about how long it takes Google to find a certain message in Gmail, or have wasted far too much time trying to track down a particular tweet or Facebook status update, this is the solution you need (full disclosure: I’m a massive fan and couldn’t imagine life without it).

I spoke to co-founder Rohit Nadhani about his product, how it began, and the company’s plans for the future.

BN: For the benefit of readers who may not be familiar with CloudMagic, can you tell us a bit about it?

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Nominum is the world’s leading provider of integrated subscriber, network and security solutions for network operators and its software currently processes over one trillion Domain Name System (DNS) queries per day from hundreds of network operators worldwide; a number that far exceeds the combined 6.5 billion searches, likes and tweets served by Google, Facebook and Twitter each day.

Its new N2 Platform and Nominum IDEAL ecosystem gathers and anonymizes this data, allowing application providers’ seamless access to it. I spoke to Nominum’s CEO, Gary Messiana, to find out more about how it works and what it means for network operators and consumers.

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