New solution allows contact centers to collect real-time analytics data
Data is more important for business than ever and that is particularly true of contact centers. Access to accurate data from calls and payment transactions is essential to give them a competitive edge.
Data security and compliance specialist Semafone is launching its new cloud-based Intelligence+ solution that offers real-time data as transactions occur.
60 percent of UK consumers not happy with their data being used for analytics
Customers are more worried than ever about the way their data is used and shared by companies, particularly for analytics, according to a new report.
The Customer State of Mind survey from data protection specialist Trūata shows 60 percent of UK customers are uneasy with companies using their personal data for analytics. Recent high-profile data leaks have also added to this negative perception of the way personal data is managed by brands.
IBM uses technology to help hurricane-hit communities
To mark the start of US National Hurricane Preparedness Week this week, The Weather Company, an IBM Business, is releasing not just its 2019 hurricane forecast, but also analytic data that looks at how weather affects preparedness, emotion and consumer habits.
In addition, through its Code and Response deployment initiative which aims to put open source technologies to use for social good, IBM is taking action to help save the lives of people in communities that are vulnerable to natural disasters.
Next generation cyber defense driven by analytics and machine learning
The biggest problem for security teams is often too much data and many are addressing this by turning to analytics and machine learning, according to a new report.
The study from CyberEdge Group surveyed 1,200 IT security decision makers and practitioners and finds 47 percent intend to deploy advanced analytics solutions in the next year.
Peer analytics offers better visibility into security performance
It's useful for security and risk leaders to know their industry's security performance standards and be able to perform peer and sector-wide security benchmarking. But the information to be able to do that isn't always easily available.
Security ratings company BitSight is launching a new Peer Analytics feature on its platform that allows the comparison of security performance across global organizations.
The future of analytics: 6 predictions
Analytics have become an important part of the decision-making process for many companies in the past few decades, particularly with corporations using data assets as a core competency and point of origin.
My work in the past few decades in the data and analysis field have brought forward six predicted trends to watch for in the near future:
Continuous authentication helps boost behavioral analytics
In a move to better protect accounts, banks, retailers and service providers are increasingly looking to methods of authentication beyond the password.
Behavioral analytics specialist BehavioSec is launching an updated version of its platform, allowing it to detect the suspicious use of attack obfuscation techniques, including the use of VPNs and TOR-routed traffic during login attempts and sessions.
Enterprises still face roadblocks to using analytics
Business and IT decision makers are becoming increasingly frustrated by the complexity, bottlenecks and uncertainty of today's enterprise analytics, according to a survey of senior leaders at enterprise-sized organizations from around the world.
The study by research firm Vanson Bourne for data intelligence company Teradata finds significant roadblocks for enterprises looking to use intelligence across the organization.
Behavioral analysis used to predict cybersecurity threats
Internet of Things security specialist ZitoVault has patented a new means of predicting upcoming cybersecurity events.
While most existing approaches only address the real-time detection of threats or anomalies based on a limited set of pre-established data points, ZitoVault's latest patent uses a new approach.
New partnership aims to bring deeper insights from machine data
The rise of the Internet of Things has presented businesses with huge volumes of data, but harnessing that to produce useful insights can be a challenge.
A new partnership between Trifacta, a leader in data preparation, and Sumo Logic, a cloud-native machine data analytics platform, is aimed at driving improved business intelligence.
A third of organizations say their leadership doesn't understand the value of data
According to a new study, 32 percent of UK business and IT decision makers think their business leaders don't understand the role of data and the value it creates.
The research from analytic database firm Exasol finds 80 percent of organizations are unable to function without their data sources, with 25 percent being totally reliant on data to drive daily operations and decision-making.
New tools bring natural language search to big data
Businesses need easy and fast access to information in order to make effective decisions, but with the rise of big data important information can be hard to access and remain locked away.
Visual analytics specialist Arcadia data has announced new search-based BI and analytics which will be available in an upcoming release of its flagship product, Arcadia Enterprise.
82 percent of organizations moving to analytics don't know where their critical data is located
Although 75 percent of organizations are moving away from traditional business intelligence towards data analytics, a worrying 82 percent say they don't know where their critical data is located.
A study for analytics database vendor Exasol, conducted by researchers Vanson Bourne, reveals 'dark data' is still a major challenge for businesses trying to move to an analytics model.
Most businesses struggle to get value from operational data
Organizations increasingly depend on data to drive improvements in all areas of the enterprise. But a new survey shows that data volumes are affecting productivity, with 68 percent of respondents saying their organization has so much data they struggle to make use of it all.
The study of 400 US and European business and IT professionals for Devo Technology, carried out by Vanson Bourne, shows that getting a unified view of information is challenging. 74 percent report their business is currently using different systems for real-time and historical data storage and analysis, and 95 percent say they face obstacles when trying to get a single view of data.
Data lakes improve business decision making
The data lake has long been a powerful tool for data scientists and engineers. But today’s business environment often requires users without coding or scripting skills to access the data stored in lakes.
A new study from analytics and business intelligence specialist Arcadia Data looks in detail at the use of data lakes and the analytical tools that surround them.
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