Articles about Automation

More than nine in 10 IT leaders have invested in process automation over the past year, and 91 percent say their organization plans to increase investment in process automation over the next 24 months, compared with 88 percent when asked the same question a year ago.

These findings come from a new report published today by Camunda, based on research carried out by Regina Corso Consulting, but the study also finds there are concerns, as 69 percent say that as more tasks become automated, it's harder to visualize end-to-end processes.

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It is now widely understood that automation can offer huge benefits to the business world. And yet, for every story of a company successfully leveraging automation to streamline its operations and boost productivity, there seems to be another example where it has failed to deliver on initial hopes.

In 2022, I had the privilege of chairing an OpenOcean roundtable on automation with a robust line-up of leading thinkers and business leaders. One of the central takeaways from the event was that stories of automation and AI’s failure are very often the result of the same mistakes in implementation being made repeatedly. However, there are a few key areas that organizations need to focus on to ensure they can avoid these common pitfalls and introduce automation successfully.

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People who have viewed automation and artificial intelligence with a sense of dread may be beginning to appreciate how it can reduce the boring, repetitive work that is the bane of their lives. In fact, rather than being a threat to human contributions to the enterprise, automation is a powerful enabler of creative, innovative work.

An unwillingness to accept new technology goes back to the beginning of the Industrial Age when people (including the original Luddites) saw machines as infringing on their livelihoods. But the opposite proved true, as industrialization increased employment.

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Talent shortages are affecting many industries at the moment and increasingly enterprises are turning to technologies like robotic process automation (RPA) to fill the gaps.

Now there's a new alternative in the form of the 'digital coworker', designed to work seamlessly alongside a company's human workforce. We spoke to Chaz Perera, CEO and co-founder of Roots Automation, to discover more about this latest innovation.

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No longer the new 'big thing', the cloud has matured into something that almost all organizations rely on daily. But it's still evolving and its importance has grown over the last two years as we've switched to remote and hybrid working.

Here are some expert views on what lies ahead for the cloud in 2023.

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Over the past couple of years enterprise security teams have faced a number of challenges, not least the shift to more remote and hybrid working.

This has driven forward plans to adopt automation and technologies like zero trust. So, what changes can we expect to see as we move forward into 2023?

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Compared to many industries, cybersecurity operates in a highly adversarial environment, with organizations investing huge levels of time, money and resources into defeating a range of determined threat actors. If that weren't enough, security teams are pitted against highly motivated, well-organized criminal and nation-state groups who constantly shift tactics to gain the upper hand.

The result is that security teams are frequently inundated with alerts, false positives and negatives, which nevertheless, they are compelled to address rather than being allowed to concentrate on proactively securing their networks.

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Cyber threats are on the rise across every industry and business size, highlighting the importance of maintaining network compliance for organizations and especially for IT and security teams.

But that's easier said than done, with many industry-specific compliance regulations like the Health Insurance Portability and Accountability Act (HIPAA) or the Payment Card Industry Data Security Standard (PCI) each with their own set of standards and processes.

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The pandemic accelerated the digital transformation efforts that had already been a top priority for businesses industry wide. In early 2020, many organizations were thrust abruptly into survival mode, forced to rapidly support remote work and find new ways to ensure the success of both employees and customers.

Now, we are in a challenging economic climate where technology innovation has once again become critical to help organizations drive continued efficiency and growth right now. Automation increasingly sits front-and-center in these efforts, helping to drive down costs, enhance productivity, and add value across the business. But to work effectively, automation solutions must be deployed as components in the strategic technology landscape, not as quick fix, throwaway tools.

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The term 'time is money' is particularly true for law firms. In fact, productivity is critical to their success especially with the growing popularity of fixed-fee billing, where every minute counts against profitability. 

With a finite amount of time and growing workloads, law firms of all sizes need to find better ways to become more efficient and make lawyer’s lives easier. Doing this will not only help them to become more profitable but will also improve the legal experience for both employees and clients.

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Automated threats, ranging from account takeover, credit card fraud, web scraping, API abuses, Grinch bots, and DDoS attacks, are a persistent challenge for the eCommerce industry, according to a new report.

Cybersecurity company Imperva has conducted a 12-month analysis of threats targeting the retail industry. A continued barrage of attacks on retailers’ websites, applications, and APIs throughout the year and during peak holiday shopping times is a continued business risk for the retail industry.

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As the move toward cloud-native architectures accelerates, the data generated outstrips the ability of current solutions to produce meaningful analytics, according to a new study.

The survey, from software intelligence company Dynatrace, of 1,300 CIOs and senior cloud and IT operations managers in large organizations, shows 71 percent of CIOs say the explosion of data produced by cloud-native technology stacks is beyond human ability to manage.

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When you think about process automation, you might naturally think of a company like Amazon. From ordering, to warehouse automation, to delivery, to returns -- end-to-end business processes flow seamlessly, like magic. When you’re building from scratch as a startup, this level of process automation is easier to achieve than if you’re contending with legacy systems.

But today, 70 percent of global companies list legacy modernization as a top strategic business priority. That means automating all of their processes from scratch isn’t always an option. Ripping and replacing legacy systems is disruptive and costly. That’s where process orchestration comes in.

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Almost three quarters (73 percent) of senior IT leaders agree that acquiring IT talent has never been harder and 98 percent say attracting IT talent influences their organization's technology investment choices.

The research from MuleSoft also shows that 86 percent of senior IT leaders now say the experience an organization provides its employees and customers is as important as its products and services.

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Monitoring of backups has long been a necessary chore for IT professionals, but a report out today shows that new issues are also impacting the category and creating greater challenges.

The study from Bocada, a company which specializes in the automation of backup reporting and monitoring, is based on a survey of over 260 IT professionals. Varied environments and growing data volumes are revealed as a major concern, with securing data across backup applications the most-cited backup management challenge, followed by protecting growing data volume.

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