Evolving Application Performance Management (APM) to Digital Experience Monitoring (DEM)
Application Performance Management (APM) tools have traditionally provided organizations with key performance metrics, including the speed, reliability, and capacity utilization of datacenter systems. But without clear visibility into the actual experience of users, these metrics mean very little. Just because your servers measure as 100 percent available, doesn’t mean users in all geographies are having a fast, reliable experience.
That’s because there are many other performance-impacting elements standing between your datacenter and your users. If an IT organization can’t effectively monitor the true user experience -- including customers, employees, partners, and suppliers -- it is impossible to know if their applications are delivering sufficient performance. The damaging results include frustrated customers which can lead to churn, decreased revenue and market share, and diminished brand perception.
Challenges faced in cloud technology adoption
The move to the cloud is something that has been high on the business agenda in recent years, but the complexity involved in moving has created significant stumbling blocks for organizations.
According to the CIF, 63 percent of businesses aim to move their entire IT infrastructure into the cloud eventually. Whilst RightScale says 95 percent of businesses use the cloud in some capacity, it’s proving difficult for organizations to move all of their applications and data into the cloud. In fact, Fuze revealed that only 10 percent of UK companies have moved entirely off site.
Alphabet Q2 2017 by the numbers: $26 bn revenue, $3.5 bn profit
There are four key areas where digital businesses can make a significant profit, and Google's parent company Alphabet appears to be gaining in all four of them according to its latest earnings report.
In a recent call to reveal its results, Alphabet said revenue rose 21 percent to $26 billion, in the second quarter of 2017. Net income was $3.5 billion.
New enterprise file platform helps overcome storage limitations
With the rise of public and private clouds, enterprise file storage has become much more complex in recent years.
Aimed at simplifying storage and removing capacity limitations, the latest Enterprise File Services Platform from CTERA Networks allows users to securely access, share and protect an unlimited number of files in the cloud as if they were stored locally on their desktop or on shared network drives.
Zoho launches one-stop cloud business suite for SMBs
Productivity software company Zoho has long offered packages for CRM, business email and more.
It's now going after the SMB market with the launch of Zoho One, an all-in-one cloud business suite offering straightforward pricing and centralized control.
Citrix Workspace arrives on Google Cloud Platform
Citrix cloud users will now be able to manage secure digital workplaces on the Google Cloud Platform.
The partnership was announced by Citrix late last week as the latest extension of the long-term relationship between the two companies. The new offering brings cloud delivery of apps and desktops to enterprise customers.
Microsoft Q4 FY2017 by the numbers: $24.7 billion revenue, $7 billion profit
Microsoft has beaten analyst expectations once again with better than expected quarterly earnings.
The Redmond, Wash.-based giant has released its latest quarterly earnings, for Q4 FY2017, showing a non-GAAP revenue of $24.7 billion and GAAP earnings of $0.83 per share. Non-GAAP operating income sat at $7 billion.
New app framework delivers better visibility into cloud infrastructure
Cloud workloads are increasing their share of data center traffic, but they give admins a headache when it comes to security and visibility.
Security and compliance specialist Qualys is addressing both these issues with the launch of CloudView, a new app framework for its Cloud Platform that delivers a single pane view across cloud infrastructures.
One in 10 UK businesses moved to the cloud
A tenth of all UK businesses have moved entirely to the cloud, according to a new Breaking Barriers 2020 report from Fuze.
The report is based on a poll of more than 900 CIOs, and claims that the UK keeps lagging behind North America and the rest of Europe in terms of adopting cloud services. The report compares the UK with American firms, 45 percent of which have fully made the migration to cloud.
IBM announces new data centers in Australia, California and England as cloud revenue goes up
IBM has announced today that it will be launching four new data centers in England, Australia and California that will allow its customers to take advantage of its blockchain, big data and IoT offerings as well as have low-latency access to its cognitive services.
The firm reported its quarterly earnings this week and despite the rest of its business performing below expectations, its cloud division saw revenue increase by 15 percent year-over-year and accounted for $3.9 billion of its total revenue.
Dow Jones server leaks personal info of 2.2 million customers
Private information of more than two million customers of the Dow Jones publishing agency have been exposed online.
According to the IB Times, a configuration error on the Dow Jones & Co. cloud storage server led to sensitive information including names, addresses, account information, emails and the last four digits of credit cards for almost 2.2 million people becoming available to anyone with an Amazon Web Services Account.
Microsoft finally brings OneDrive 'Version History' support to all file types
OneDrive "Version History" is a really useful feature of Microsoft's cloud storage offering. If you aren't familiar, it lets you restore older versions of files when you need to do so. Did you mess up something you are working on and need to roll back? No problem. Well, actually, that isn't entirely true. There is one big problem -- it only works with Microsoft Office files.
Starting today, that problem is no more, however. Yes, goods news, OneDrive users -- Microsoft is now offering Version History on all files -- finally. In other words, you can leverage the safeguard on any file that you desire -- even if it isn't an Office file. With that said, the Windows-maker is gradually rolling it out, so you might not have it right away -- patience, OneDrive users...
FBI issues a warning to parents about the privacy and safety of internet-connected smart toys
The FBI's Internet Crime Complaint Center (IC3) has issued a PSA warning about the potential dangers of smart toys. The bureau encourages parents to consider cyber security before bringing internet-connect toys into the home because they could risk the privacy and safety of children.
The announcement warns of the potential for personal information to be gathered through such toys. The presence of sensors, microphones, cameras, data storage components, speech recognition and GPS, coupled with cloud storage of data, is cited as cause for concern, and parents are urged to check privacy agreements.
How prepared are businesses for cyber security threats?
Businesses are still failing to ensure they are protecting themselves effectively online, despite the growing number of damaging security threats, a new report from BT has claimed.
The UK phone giant has teamed up with KPMG for a new guide advising businesses as to how they can stay safe online when facing the number of complex challenges involved in running a business during this rapidly-changing time.
US border officials can't search your cloud data
According to the United States Department of Homeland Security, border officials are permitted to search the devices of anyone entering the country with or without probable cause, though there is a limit to type of content they can view.
Senator Ron Wyden sent a letter to Homeland Security in February seeking clarification regarding why US Customs and Border Protection (CBP) has been conducting more searches than ever before.
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