My sister abandons Windows Phone

Nokia Lumia Icon

Mobile apps do matter, otherwise my tech-savvy sister wouldn't be giving up one of the best smartphones on the market: Nokia Lumia Icon (which is the 930 internationally). She bought the handset from me last summer and from Day 1 praised the utility and usability of the user interface, attractive but sturdy design, and amazing hardware capabilities, which include the quality of images produced by the camera.

Nanette rang Thursday afternoon, explaining that she had reached the inflection point of frustration finding apps she wanted or absolutely needed. She wanted my advice about a replacement. Should she return to iPhone (Nan used the 4 before Icon) or get an Android? Her user story illuminates what can happen when someone entrenched in the Microsoft ecosystem raises his or her head above ground and sniffs the Android and Apple air.

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Where Are My Apps?

My sister bought the Lumia handset when employed by a company that provides training and other services to larger businesses -- many of them enterprises. As such, the operation is largely a Microsoft shop, where Icon fit in smartly. She could access and edit spreadsheets and perform many other functions relevant to her job from the Icon, which also served as a fine personal smartphone for all its capabilities. She does appreciate the tile-like, task-oriented user interface as being superior to iOS. That's something she will miss.

But months after obtaining Icon, Nan left her employer of about 17 years and started working for a non-profit. It was a longstanding dream opportunity, but one that brought her out of the Microsoft software stack into a stranger world of smaller organization adoption of other platforms. She loved Lumia, but it no longer loved her.

Her non-profit employer supports Android and iOS, but "is not available with a Windows app". She also wants to do more on the phone with apps for local businesses, but her bank, grocery, and movie theater, as examples, don't support Windows Phone. "The app for tracking a participant in running events like VT City Marathon -- of which I am on the Race Committee -- does not have a Windows app either. It just feels like someone at some level has not kept Windows phones in line with Android or Apple".

That's harsh indictment from someone who enjoys using Windows Phone and who is a longstanding user of Microsoft products.

What Choice Now?

Nan doesn't desire a larger smartphone -- and smaller would be even better. She wants something pants pocketable. My sister isn't under contract and prefers to not start a new one, if possible; she has $400 cash to spend and can add more for the right device (assuming Craigslisting Icon will defray some of the purchase price).

I see Verizon as carrier limiting choices somewhat. Nexus 5, which Google no longer sells direct but can be purchased elsewhere, would be my top pick for her. Size, functionality, and benefits running newest Android version are all benefits. But the device, which street price falls within her budget, isn't Verizon-ready.

iPhone costs too much off-contract, or so I consulted. She doesn't want the 6 or 6 Plus for size. iPhone 5s is $599.99 for 32GB capacity (I wouldn't recommend that anyone buy 16GB unless memory is expandable with micro-SD Card). Two-year contract is $149.99 or $24.99 per month on Verizon's Edge program, with payments spanning 24 months.

Verizon sells preowned iPhone 5s 32GB for $249.99, which I recommended against. Price is right, but the device could be all wrong depending on its history.

By the way, because of my sister's physical phone size requirement, I did not recommend newer HTC, LG, and Samsung smartphones -- or Nexus 6, which I use.

My mom also owned an Icon, which she unfortunately lost during a brief hospital stay. Mainly for budget reasons and current carrier, I bought her Moto X Developer Edition for Verizon. Amazon sells the smartphone for $279.99; unlocked, 32GB. Even being older, the device is an excellent value and fits my sister's budget. If money matters more, I counseled Moto X DE as good enough selection.

Moto X 2014 is another option and would be my first choice if the Pure Edition supported Verizon and cost a little less than $599.99 for 64GB capacity (because of her budget). The 32 gigger better fits her budget at $499.99. Two-year contract is $99.99 or $20.83 per month Edge.

Droid Turbo costs the same and receives my strongest recommendation. The Turbo is best described as a Moto X on steroids: Better battery (3900 mAh vs 2300 mAh), camera (21 megapixels vs 13MP), and screen (2560 x 1440 resolution and 565 pixels per inch vs 1920 x 1080 and 423 ppi), for example. But the one is based on the other.

Moto X receives new Android versions fairly quickly, while the Droid is locked into Verizon's slower schedule. The design is a bit industrial and chunky for my tastes, but my wife uses the Turbo and loves it. That makes a second endorsement.

Disturbing Circumstance

Among all the choices, I would recommend staying with Lumia Icon -- if the apps that Nan demands were available. She owns the smartphone with no contractual obligation, and the vintage 2014 hardware holds its own against newer flagships from competitors like Apple and Samsung. Cortana bosses Siri, the overall WP UI is fresh (particularly compared to iOS), and Windows 10 for mobiles alongside Microsoft cloud services promises improving user experience.

What I find most disturbing here: The kinds of apps Nan wants that aren't available. When I asked for further explanation, my expectation: Google apps, which are largely absent, and together are among the biggest absences. But my sister uses Outlook and other Microsoft services, which she adopted when working for her previous employer. She is not a Google user.

Bank. Grocery store. Local theater. Current job. These are disheartening app vacancies.

I will let you know what she decides.

Update: Coincidentally, my sister emailed, then called, about an hour after I posted (she hadn't seen the story). She had just come from a Verizon reseller store, where the rep recommended Galaxy S4 mini for $100 on contract. I firmly recommended against that choice, understanding smaller size is the benefit that appeals to her. The conversation ended with my suggesting that she stay with the Icon longer -- at least wait to see what sales might appear around Father's Day. She isn't dissatisfied with the device or Windows Phone 8.1, just the app selection.

Photo Credit: Joe Wilcox

179 Responses to My sister abandons Windows Phone

  1. minhin says:

    Joe,
    It seemed your sister made a wise decision by abandoning window phone, different people different choice. As MS made a wise decision as well by focusing on cloud first mobile first. It doesn't matter whether its android or iPhone to get to MS ecosystem. In addition, with universal apps on windows 10, next generation of apps will be on WP.

    Really Joe, is this what your article is about?

    • Joe Wilcox says:

      Universal apps are a future just cresting the horizon. So they aren't the point of this story. But they are on my mind in recommending she give Icon more time. Android porting could change much. Could. Let's see how developers respond.

      • Scott Lindsey says:

        Microsoft's last 10-Q made it clear that they are preparing to write down the entire Nokia misadventure. Give your sister a break and let her use a phone OS that will be around in two years.

      • Richard Saunders says:

        Interesting, I hadn't heard of that until today. I half expected they'd be scaling it down, but not quite so soon.

        http://www.zdnet.com/article/microsoft-could-end-up-writing-off-its-nokia-handset-business-reports/

        "But in its 10-Q, Microsoft went further, warning investors it might need to write off some of its Nokia acquisition -- specifically the pieces related to phone hardware.

        "Declines in expected future cash flows, reduction in future unit volume growth rates, or an increase in the risk-adjusted discount rate used to estimate the fair value of the Phone Hardware reporting unit may result in a determination that an impairment adjustment is required, resulting in a potentially material charge to earnings," according to the 10-Q."

        So in other words, even Microsoft expects that it's handset revenue will only see a long-term decline.

      • Writedown doesn't mean MS is closing down the Handset unit, it just means that MS is reducing the value of GW on its balance sheet it paid to Nokia. MS wrote down aQuantive but that didn't result in MS closing down in its online ad division, in fact its still flying high.
        In fact I think buying a WP today guarentees the device

      • Scott Lindsey says:

        MS is publicly traded -- they can not throw good money after bad. Balmer was fired you know, by ValueAct after he failed to consult them on the Nokia deal.

        Nadella get's a free writedown, but he's not going to want to do another. That means that if Win10 on Phones doesn't take the world by storm, it's not going to get another flagship, ever. Why? Because the upfront investment needed to create a flagship is huge and creates the risk of a big writedown.

        Couple that with Cortana and other differentiators being ported to iOS and Android, and you get the impression that MS is at least hedging for the possibility of exiting the phone business.

      • MS takeover of Nokia was approved by its shareholders. If there is one thing MS knows its that the presence of WP is needed for the company in its mobile adventure. WP is the catalyst driving the company to be more aggressive, without a mobile platform of its own MS is more like a floater swimming on enemy shore , like a giant army without a port of its own.
        A flagship sure needs a big investment but nothing like a big company like MS mobile 11th biggest in the world cant afford. Also an investment into the development of a flagship doesn't constitute a risk of writedown. Those investments are expenses and not capital expenses. If the product doesn't great enough revenue, it just becomes a loss figure and as an investor we may never know that figure.

      • Scott Lindsey says:

        Not sure what you mean by "approved by shareholders". Actually, the board almost went against the Nokia deal:

        http://dealbook.nytimes.com/2014/03/05/behind-closed-doors-microsofts-board-reportedly-battled-chief-over-nokia-deal/

        They came along but still forced Balmer out.

        Also, not sure why you think that flagship hardware doesn't create the risk of big writedowns. Current-gen hardware costs an arm and a leg because you're investing in the production equipment rather than just using a bunch of old parts. So if you build enough factory capacity to build 50 million units, but only sell 10, you won't make back the cost of building the factory and can need to writedown.
        The $900 million dollar writedown of the initial Surface hardware is a really good example.

        Your other points boil down to strategy, and I don't really disagree. It's just that there is tension between profit taking and strategy, and it's getting easier to make the case that MS should just be a software maker for iOS and Android, so it becomes harder for the executives at MS to invest. If activist investors think that management is fighting a lost battle for emotional reasons, they can cut the managers off at the knees.

      • Surface writedown was on the excess inventory accumulated whose value had to be reduced, this was due to poor inventory management on MS part. Microsoft Mobile which has been in the business of Mobile manufacturing for a really long time has released great many flagship handsets and I think they they know how to manage their inventory. Balmer firing was hardly because of the Nokia purchase

  2. WP7Mango says:

    The apps gap is a much bigger problem in the USA than it is in Europe.

    • Avatar Roku says:

      It's really not that bad in the US either. I mean a local movie theater and some marathon run? That's pretty small potatoes.

    • Richard Saunders says:

      There only isn't an app gap until the apps YOU need aren't there. Likewise, if you don't need a particular app that you don't have, then there is no app gap.

      Likewise, Europe isn't as tech savvy in that regard. E.g. it's less likely that any given European business is going to create an app than any given US business would.

      • WP7Mango says:

        "There only isn't an app gap until the apps YOU need aren't there. Likewise, if you don't need a particular app that you don't have, then there is no app gap."

        Correct.

        "Likewise, Europe isn't as tech savvy in that regard. E.g. it's less likely that any given European business is going to create an app than any given US business would."

        Incorrect. Europe is equally tech-savvy. The main difference is that Windows Phone has a much bigger market share in Europe than in the USA, and therefore banks and businesses are more likely to support the platform.

      • Richard Saunders says:

        "Incorrect. Europe is equally tech-savvy."

        A common refrain, but not accurate. When you compare the number of tech firms (or firms that have a high technology presence) in the US on a per capita basis to Europe, Europe falls quite a ways behind.

        How many major tech firms can you name in Europe?

      • WP7Mango says:

        What's your definition of a major tech firm? And why would they need to make a consumer app?

      • Mike E. Delta says:

        Why are firms necessary to be savvy? They've been around like hundreds of years longer than we have, I think if anything, they should get the credit...lol =p

      • Microsoft Mobile, Alcatel Lucent, Philips, Nokia, Last.fm, Spotify and almost all other major music streamers, shazam, Kiloo, King, Rovio, Opera, Gemlto, Ngnix

      • Richard Saunders says:

        I'll give you Alcatel Lucent, Philips, and Nokia, but they're all B grade at best. Microsoft is a US company with a subsidiary not only in Europe, but a lot of other places. Those other companies you listed are more like a C grade, like Mozilla.

        I would have given Nokia an A grade in the past, but then Microsoft happened to it.

        US technology companies I would put on the A list, which I would say are "major" tech firms:

        Google, Facebook, Apple, Microsoft, Intel, AMD, Nvidia, EMC, Netapp, IBM, Oracle, Cisco, Brocade, HP, Dell, and others I can't think of at the moment.

        Asia has Huawei, Samsung, Hitachi, and LG.

        These are the companies that have a global impact and, in a manner of speaking, make the world's infrastructure go round.

      • I dont know why consider Alcatel Lucent, Nokia and Philips all No1 in their respective fields B grade. Alcatel Lucent is No1 in North America, Philips is like No 1 worldwide in lighting and health care. Nokia is getting paid for its mobile patents by virtually everyone in Mobile industry including Apple, MS and Samsung while being a leader in GPS Navigation. Then there is companies like Siemens which is a giant in Healthcare technologies.
        Microsoft Mobile Oyj is a finnish firm and headquartered in Espoo, Finland.
        Sure you can consider firms like Spotify, Deezer and Rdio C grade all you want but fact remains that the entire music industry is gonna be in the hands of these small list of companies mostly based in Europe. Sure Apple will fight it by leveraging its monopoly status on the music downloads business but then its only gonna go this far.

      • Richard Saunders says:

        "I dont know why consider Alcatel Lucent, Nokia and Philips all No1 in their respective fields B grade. Alcatel Lucent is No1 in North America,"

        Number 1 in what?

        "Philips is like No 1 worldwide in lighting"

        No, that's most definitely Cree, who is based in North Carolina. Unless you're talking sheer market share, then I honestly don't know who has more, but Cree produces by far the best modern lighting.

        "Siemens which is a giant in Healthcare technologies."

        Siemens is mainly a semiconductor company in the same vein as Intel and AMD. Though they tend to specialize more in industrial grade semiconductors, which happens to include health care applications. Intel and AMD are also in that sector, but have found much better success in the consumer sector.

        If you're going to name a company like that one in Europe, I'd pick ARM Holdings before them.

        "Sure you can consider firms like Spotify, Deezer and Rdio C grade all you want but fact remains that the entire music industry"

        You mean the same music industry that is ruled with an iron fist by the likes of Sony Music Entertainment, Warner Music Group, Universal Music Group, and EMI? Which are all based in the US? (Unless you count sony, but Sony Music exists only in the US, same as your Microsoft Mobile Oyj.) And given that these guys hold a legal monopoly on the works on all of their signed artists, they may very well do the Apple thing, and those smaller companies wouldn't be able to do anything about it.

      • Yes most major record companies are based in US except the beggars group and Virgin EMI but then Music industry aint a tech industry so that argument doesn't count here.

        Also what do you think these Lables gonna do.
        How the hell can they do an apple thing will you explain, they cant start their own a music streaming and download service of their own now as both Spotify and its like and Apple are well entrenched with access to millions of Credit card accounts and premium paying subscribers. Of cource the labels wont side with Apple and block the access of other competing streamers to its titles as that would mean even greater concentration of power over Music business for Apple. Music labels know what that would mean (they have seen the effect of Amazon and Kindle on book publishing). Anyways they are earning quite a buck from the streaming services (sure many Artists don't earn from Streaming services).
        "Cree produces by far best lighting" Its subjective and anyway I wouldn't know as I have not even heard of the company. Also yes I am talking about market share
        .
        Siemens have many businesses and its Healthcare division while not the biggest is still prominent as far as the whole industry is concerned.

      • Richard Saunders says:

        "Yes most major record companies are based in US except the beggars group and Virgin EMI but then Music industry aint a tech industry so that argument doesn't count here."

        I'm not saying they are. What I'm saying is that your notion of the music industry being in the hands of the likes of spotify will never be true. If anything, spotify is in the hands of the music industry, and so is anybody who ever produces any kind of music service.

        Not only that, but streaming isn't exactly high tech.

      • Music industry will be in the hands of those who deliver revenue to it, so in that sense Spotify and its like will be in an increasingly powerfull position in the industry.
        So now you have changed from just Tech to high tech, truth is you are no position to say whether Streaming is high tech or not, that is the fact.

      • Richard Saunders says:

        High tech is always what's implied when people are referring to the tech sector. Otherwise you may as well include, for example, companies that make lawnmowers. Technology companies means companies that are constantly on the cutting edge, e.g. always developing new technologies.

        Streaming technology as it exists today was new back in 1995.

      • Music is different altogether from TV.
        So High tech was what implied here then I am sure that Spotify, Deezer, Rdio, Soundcload, Shazam are always in the cutting edge of their segment of this tech industry.
        High Tech is cutting edge technology which means companies that are in the forefront of the development of a particular technology and the way I see it now Spotify and its likes are indeed innovating in their fields. Yes a lawnmover company can be an high tech one if they are cutting edge and innovating. That is why companies like Tesla and Uber are being covered by tech blogs despite both working in a rather old industries like Automobile and Taxi.

      • Richard Saunders says:

        I'll give you Soundcloud and Shazam, but compare these to companies like Google who offers all of those same services, and a lot more. That's why I say they're about a C grade. Same with Spotify whose main differentiation (from others) is being able to offer the music for free.

        "Yes a lawnmover company can be an high tech one if they are cutting edge and innovating."

        Correct, but not if it's just a company that makes lawnmowers.

        "Tesla and Uber"

        Actually I was about to mention Tesla in a much earlier post as one of those high end US companies, but didn't want to throw them in without mentioning the trio of companies that are basically run by the same person.

        Uber as well, but they're kind of a shady company in many respects.

      • But Spotify came a lot earlier than Google in Streaming music and still by many measures beats Google Play music including in Social features, suggestion and acess and availability (Spotify is available in virtually every major platform). Google just played catch up in this case and the only reason they even came anywhere to Spotify is because of its control and reach of Android software platform.

      • Bodeanicus says:

        Ah, American excrptionalism. Known everywhere else in the world as conceit and arrogance. Let China cut off the supply of these toys, as we'll set how exceptional America really is.

      • Richard Saunders says:

        "Ah, American excrptionalism. Known everywhere else in the world as conceit and arrogance. Let China cut off the supply of these toys, as we'll set how exceptional America really is."

        No, unlike you, I'm aware of a concept called comparative advantage.

        In many areas the US is not at the top. For example, Japan is at the top when it comes to automotive. China is at the top when it comes to small goods manufacturing and textiles.

        However the US is indisputably at the top when it comes to information technology, aerospace, and commercial equipment (for example, earth movers.)

        That isn't arrogance, that's just a fact.

        You however have small penis syndrome. When somebody says anything good about a country besides your own, you throw a tantrum and start talking about "the rest of the world" when by "the rest of the world" you are just talking about Europe as if it is the whole rest of the world.

      • Bodeanicus says:

        Uh, I'm American. As to the "small penis" crack, that's projection on your part.

      • Richard Saunders says:

        Then you're also a stereotypical American who doesn't understand global issues such as comparative advantage.

      • Mike E. Delta says:

        Although to be fair, is it really a NEED as much as it is a WANT..? I feel like a lot of us here in the US are just overly WANTY*...lol =p
        *The Tick vs. Justice (2001)

  3. A. D. says:

    Buy a Oneplus One https://oneplus.net/. Very powerful and extremely cheap consider what it can all do. I do admit I don't own one but would love to one day.

  4. my10cents says:

    Your sister needs to find ask the grocer, bank, and theatre why they don't support Windows Phone and demand as a patron of their establishments that they make it available or she will take her business elsewhere. Yes, WP has a lower market share but being a measurable minority should not preclude you from services, period. With the arrival of WP10 and the universal app tool suite; the availability of apps across all the platforms should be an easier and the each of these business should be smart enough to understand the importance of covering all of their customers.

    • carol argo says:

      My question would be :those store she need can't be accessed via a browser?

    • pmdci says:

      I used to think like that. But life is too short for me to be fighting MSFT's battles for them (and for free). Switching from WP to Android was the best decision I've made concerning smart phones.

    • Jack Bnimble says:

      Yeah because people have the time and effort to do that. Smartphones are like appliances, most people simply do not care, UNLESS it is limited in some way.

      Windows Phone is limited by the lack of apps and even when they get the tier1 apps they are often not as good or not updated.

    • Scott Lindsey says:

      I think the bank, grocery store and theatre are not charities and should not spend money that they won't make back. Right?

      In any case, Windows Phone apps produced now will be obsoleted in just a few months anyway, once again.

    • Richard Saunders says:

      "Your sister needs to find ask the grocer, bank, and theatre why they don't support Windows Phone and demand as a patron of their establishments that they make it available or she will take her business elsewhere."

      That's not a smart idea. In fact it's a very dumb one.

      The people who work at the local grocer, bank, or theater are just responsible for their individual jobs there. Say if you walk up to somebody stocking shelves in a grocer and start complaining that his company doesn't offer a Windows Phone app, he'll politely say that he doesn't have any inside knowledge as to why or why not and may or may not point you to his manager, but in his head he'll be thinking about how annoying you are for wasting his time.

      The local store manager will have the same opinion, by the way. In fact even a district manager probably doesn't care what kind of app you may or may not want.

      However even if you do the smarter thing and send that request to a corporate office, they probably won't comply with that request (or complaint, however you deliver it) unless there's a good business case for doing so. You can quote some odd million WP users until you run out of breath, but the reality is only a tiny percentage of end users of those platforms will bother with their app, as their business is mostly B&M. For a B&M company to see a net gain from creating an app, it better have somewhere north of a billion users.

      • They can always pass up the feedback to the development team or she can contact them directly.

      • my10cents says:

        Grass roots requests get noticed and if the local "person" doesn't know they can often help you find the next person in the chain of command. I've had many of my local merchants make some changes related to requests, yes I've had to wait while the request went through the "chain". BTW, you don't needs billions of users because most of time the "apps" are free and anything that can bring an "entity" more business especially a couple of million "users" is usually a good idea. Based on the number of apps that are now supporting WP it looks like this is the new trend.

      • Richard Saunders says:

        You can argue several million all you want, but the number one reason most developers abandon wp apps is because less than a half of a percent of their customers actually use that platform. You have to remember that wp exists almost exclusively at the low end of the market. Neither Microsoft nor their OEMs have had any measurable success in mid to high end phones. In fact they aren't succeeding in the low end either, rather they are just getting barely enough sales to not immediately abandon it.

      • my10cents says:

        Funny, HTC and Samsung just announced they will have new WPs for the W10 release. It is generally agreed that the Lumia flagship WP8 and 8.1 phones are much better devices than due to having an overall better platform than their iOS or Android competitors, especially Android due to the fact the basics bugs can't get fixed because each Vendor has their own proprietary version of the OS. You won't agree or acknowledge these facts but WP isn't going away and has been gaining market share. The W10 launch will probably improve these numbers across the entire range of WP devices.

      • Richard Saunders says:

        "You won't agree or acknowledge these facts but WP isn't going away and has been gaining market share."

        Wrong.

        http://www.idc.com/prodserv/smartphone-os-market-share.jsp

        TL;DR version:

        Notice the market share chart for WP? It's basically flat, except for the most recent times where it has been going slightly down.

        2013: 3.2%
        2015: 2.7%

  5. carol argo says:

    Only nexus 6 might satisfy her! Me? If it wasn't for the insane connectivity capability of my Lumia 635 lte out of the box OS? My blu WIn Jr lte would have made made me buy a nexus 6

  6. Patrick Berg says:

    Is Nan set on using Verizon network? If not then I recommend Republic Wireless no contact plans riding on the Sprint network. They offer Moto G/X phones and make great use of WIFI. Plus, the plans/support are verty afforable and attractive. No headache here! http://republicwireless.com

    • Joe Wilcox says:

      We spoke on the phone just a little while ago, and I coincidentally asked about Republic, too. She lives in rural Vermont and visits my dad in Northern Maine, where Verizon reaches but not the GSM carriers.

      • Tcat Houser says:

        All other things being = (good luck that), GSM comes in 2nd on 'reach' per subscriber. I happen to get a line of sight to GSM because the zero traffic light town is the economic hub for almost 100 KM (50 miles) to more choices. Moving off that bubble and poof.

    • novotarq says:

      As a user of Moto G 2014 I would not recommend it for a heavier than occassional usage. It has its problems due to low RAM amount. Change the carrier and pick up a Nexus (even the old 4) or Moto X.

  7. skruis says:

    That sucks. Totally understandable though. I am not a heavy app user so I'm not really impacted by that but the non-MS, non-WP Enthusiast apps that I do use have that unloved feel, like the developers wanted to put a check in the box next to Windows Phone and that's it.

    • Joe Wilcox says:

      I almost stated in the story that Microsoft probably is the victim of its own success. My sister gets more utility from Windows Phone. She started using the device as a smartphone more than she did the Apple handset. So missing apps became more noticeable - and their absence more annoying -- as she generally used them more.

      Also, she was really hopeful that with Windows Phone 8.1, missing apps would fill in. I think she should wait a little longer still.

      • skruis says:

        Well, we'll see what happens w/ w10. There's a lot of buzz when it comes to Universal Apps but my worry is that w10 gets released ... but there's the wait for developers to port and/or create new apps which might have the odd effect of killing the enthusiasm. MS should have as many w10 universal apps ready to go as possible to convince users and developers that yes, 'this' works.

  8. Bob Grant says:

    You might want to have her give a look at the ASUS Zenfone line... It would have to be ordered from overseas, (2-3 weeks shipping) and you would want to put a fresh WW firmware on it. (10 minutes)

    • carol argo says:

      I wouldn't,it is not kept up to date by google(ala nexus)unless Intel put in writing (instead of righting)that they keep up with nexus for 3 years

  9. Real Warder says:

    Just what kind of app does VT City Marathon have?

  10. truthbetold says:

    I have all of her "missing" apps on my windows phone. Go figure? Lovin' it!

  11. 1DaveN says:

    Verizon does everything in their power to jam customers onto Android. A friend recently got angry with the salesperson who answered every WP question with a push toward Android. She eventually admitted that she owns a Windows Phone, and that she's just toeing the party line on her job. I'm not sure what the story is with that, but if Verizon doesn't have good Windows Phone support by the time Windows 10 Mobile ships, they're going to lose me and my entire business to whatever competitor offers the best WP support.

  12. Richard Saunders says:

    Here's how badly WP fans menstruate when they see articles like these:

    • Eric Sleeper says:

      I thought that video was Android's menstruating over crappy Android issues :)

      • Richard Saunders says:

        "I thought that video was Android's menstruating over crappy Android issues :)"

        Android phones don't menstruate. You're used to Windows Phone behavior.

      • Eric Sleeper says:

        "Here's how badly WP fans menstruate when they see articles like these:"

        To be fair Richard, I think you are the one that menstruates over any WP article - you are on it like a fresh tampon.

      • Richard Saunders says:

        Well not just any article, only the ones where the WP fans come out in full force and slander anybody who is critical of their platform.

      • Eric Sleeper says:

        Correct, just as Android fans get upset and protect their platform..and iPhone users...and so on.

        But the worse is the trolls that go out of their way to type up anti platform post, normally based on little facts or half truths. Good we don't know of any trolls on this site :)

      • Richard Saunders says:

        "Correct, just as Android fans get upset and protect their platform.."

        Not really. Remember during the early noughties how Apple fans used to raise a shit storm when somebody wasn't impressed with the newest Apple PowerBook?

        I remember when that syndicated radio host Kim Commando was given a lot of shit one time by them because she mentioned she wasn't impressed with one, and these are people who don't normally listen to her show, but they had to make a shit stink about it anyways.

        Meanwhile nobody ever really said anything when somebody bashed a new Microsoft OS. Most people still don't, except a few. Those few are Windows Phone fans who behave every bit as much like a jackass as Apple fans.

        Android is in a spot similar to Windows of the early noughties in that regard.

      • deltabear says:

        This WAS a constructive discussion, 'til a few @-hole trolls hijacked it... (Please don't get suckered into giving them the attention they crave!)

      • rednibkram says:

        With every Android upgrade, my Nexus 7 and Samsung Galaxy Nexus runs slower and slower! Meanwhile, my Lumia Icon runs smooth as butter and only gets better with every upgrade. Also, WP can run smooth as butter on only 512MB RAM. Try doing that with Lollipop and see what you get. Heck even the brand new Samsung Galaxy S6 is having RAM issues right now causing the device to slow to a crawl. Android is just LAGGY and not a very stable OS, and I'm speaking from my own personal experience with many Android devices, not from lack of knowledge based on person emotional belief. Say what you want about lack of apps on WP, but that issue is slowing, but surely, going away and Windows 10 will eliminate it altogether.

        Source: http://www.androidbeat.com/2015/05/samsung-confirms-galaxy-s6-and-s6-edge-ram-issue-says-fixes-are-coming/

    • Mike E. Delta says:

      Hey man, easy with the 'm' word...especially in an article where the author talks about his sister. I mean, dude... O-o

  13. Richard Saunders says:

    By the way, I would have to concur on the Nexus 5.

    If that is indeed the right phone for her, then I would suggest waiting until October, where Google is expected to release a sequel to the Nexus 5, and it will be priced similar to it as well.

    • Eric Sleeper says:

      Or wait till October and see what Windows Phone 10's bring to the table :)

      • Richard Saunders says:

        If you mean running Android apps on it, then I wouldn't count on a whole lot. MS even stated that the app probably won't just work, as their implementation only supports a subset of the APIs (so they have to whitelist API features, meaning that the developer essentially has to maintain two separate apps, which is a reason they probably avoided WP to begin with.)

        Not only that, but even if they forgo certain APIs, there's no guarantee that it would run like it does on Android, meaning potential support and QA headaches.

      • Eric Sleeper says:

        Man you bend the truth to promote your anti-MS and Windows Phones. Most games will port very well, it's apps that have specific API hardware request that won't port well or at all. MS spoke about this in length.

        The app gap isn't the problem as much as the game-app gap. So this is great news. Bank apps and such well be native, as they will work on the phone, PC, tablets (and one day Xbox One).

        Either way - the future looks bright for MS no matter how much bashing you do.

      • Richard Saunders says:

        "The app gap isn't the problem as much as the game-app gap."

        Keep telling yourself that.

      • Richard Saunders says:

        Oh, and:

        "Either way - the future looks bright for MS no matter how much bashing you do."

        I never denied that or claimed otherwise. However you ought to read further below: Apparently Microsoft is expecting to write off their Nokia purchase. Sure they downplay it, and when asked about the press they say there's nothing further to discuss about it other than what is written in their quarterly results, meaning they want to avoid talking about what most seasoned investors already know:

        If you read between the lines in the financial statements, it's accountant speak for "this business division doesn't have a future and we'll be getting rid of it soon, probably during a busy quarter where people will notice it less because we want to avoid embarrassment, but we're just giving the public a quiet heads up as required per SEC regulation."

      • Eric Sleeper says:

        Probably, sometimes it's good to have a large write off in business. But I but it will be shortly followed by MS releasing a Surface Phone (as I really like the Surface hardware...not so much the OS yet).

      • Richard Saunders says:

        "Probably, sometimes it's good to have a large write off in business."

        It's never good to do that. Basically that is 7.6 billion dollars that Microsoft just threw away. The stockholders don't like that. Executives who make good business decisions are supposed to avoid that situation to begin with.

        That said, they'll probably look favorably upon Nadella for getting rid of it (it was Ballmer's screw up) but I wouldn't necessarily count on Nadella staying in the WP game forever (prior to becoming CEO, he didn't seem to care for it, much as he openly didn't like the Nokia purchase until after he was stuck with it, whereupon he praised it anyways because there was no good business reason to bash it like he was before.)

      • Eric Sleeper says:

        Some valid points.

      • Or it can be that now he is the CEO of the entire company he knows the reality of Mobile not just the Azure division he was earlier responsible for and realised that Nokia purchase was actually a last ditch effort that ensured the continued MS presence in Mobile.

      • deltabear says:

        It's not at all unusual for a company (i.e. Microsoft) to adjust the book value of a recent acquisition; if that happens re. the purchase of Nokia's phone business -- it doesn't imply that M'soft intends to bail-out of the mobile phone business! If you had been paying attention, you would already know that Microsoft is fully-committed to mobile computing as their core business in the future...

      • "If you read between the lines in the financial statements, it's accountant speak for "this business division doesn't have a future and we'll be getting rid of it soon"
        Nop its an accountant speak for " this business is overvalued in the account books due to higher purchase price some of which were basically Goodwill and have to be reduced for a more accurate value"

      • Jack Bnimble says:

        "The app gap isn't the problem as much as the game-app gap"

        I am thinking that those bank's that just dropped WP would agree with you....since they are NO LONGER on WP.

        The porting may happen with games if they ONLY use the touch screen. If they leverage any of the hardware, buttons etc, then it is no longer a trivial port.

      • Eric Sleeper says:

        Not trivial but also not hard either for most game developers either.

        Note: I dropped my bank and went to Wells Fargo, not even sure there is one physically around our primary house, but who goes into banks when you can deposit checks with a photo. But I am smart enough to know, that if the Banks don't release Windows 10 app versions, it's not good for Windows Phone.

      • Richard Saunders says:

        Just for what it's worth, I hate Wells Fargo, Chase, and Bank of America equally. I only opened a Chase account to make a grab for the $500 bonus for depositing $15,000, which has a far higher APY yield than what I think the stock market will do in that time period.

        That said, the smaller banks are less likely to make a WP app.

      • Eric Sleeper says:

        Smart investing -
        Smaller banks have no chance. Even having a decent online banking is hard for them in today's market.

      • Richard Saunders says:

        Actually it happens that I primarily do banking with a smaller bank, who also happens to be the first bank to ever offer smartphone based check deposits.

        They also happen to be a very loved bank by the way, and they make innovations just like that one all the time. Just they don't accept everybody who asks as a customer, which is simultaneously the reason they remain a small bank AND the reason they are so profitable.

      • Mike E. Delta says:

        I remember when I opened up my first account with a small bank and they went far to teach their customers the importance of financial responsibility by ripping them off hard. Ah, memories... =)

      • Bodeanicus says:

        Why buy an Android clone when you can have the real thing?

  14. Jeremy Hannon says:

    A friend of mine had a different problem. They are on Metro PCS. Her Lumia 521 just died completely, so she wanted a Windows Phone to replace it, but Metro told her that they no longer support Windows Phone due to network compatibility issues :( . Somehow, I don't think she was being told the truth as Metro is the same network as T-Mobile, I believe.

  15. Bob Bradley says:

    I've almost gotten to the point that I want to get a cheap flip phone with the oldest tech I can get that will connect a voice service. I'm going to look at eBay and perhaps do some modifications.

  16. tangomilonga says:

    Hand up who would like to read about Joe Wilcox's cat choice of smart phone?

  17. Jack Bnimble says:

    Where is BottomLicks or...umm....I mean BoltmanLives???? Did her head explode from this Anti-MS link bait?

  18. Galaxy S4 mini for $100 seems like a good choice for someone on Verizon with a $400 budget wanting Android and a small size. She can pocket the $300 saved, gets the apps she wants and the size she wants. Why did you talk her out of it?

    • Joe Wilcox says:

      To reiterate what's stated in the story: She doesn't want a contract. Like Moto X Developer Edition, Galaxy S4 mini is 2013 release. Considering vintage and also the phone sizes, DE will upgrade to newer Android versions (and sooner) and there is no confusing tacked on UI (TouchWiz). I don't see value in the mini, which my sister describes as "feeling cheap" in her hand.

    • Galaxy S4 mini is crap, its camera is ok, its performance pretty bad (dream league soccer works better in my Lumia 530 than S4 MINI. For someone who is using Lumia Icon now, its hardly a replacement. Plus there wont be any updates for that phone which is stuck in Jellybean I think while her soon to be relaced Lumia Icon (and my Lumia 530) runs the latest and will be getting the next W10 Mobile update.

  19. TeaRunner says:

    iPhone 6 is wrong size but an Icon was? That's rather boggling

    • deltabear says:

      Sounds like you "boggle" easily; suggest you re-read the article more-carefully...

  20. andrewDover says:

    So the web technologies failed their mission to provide device independence in this case.
    Why?

  21. efjay says:

    The responses from the Microsoft faithful are predictably ridiculous: go to your bank and DEMAND an app or you'll go elsewhere, blah, blah, blah. As if that will magically make the miniscule number of WP users irrelevant. The cold truth is, the marketshare is non existent so even if they do lose the business they wouldn't notice anyway. Get off your del important horses and accept that after years of neglect WP and Microsoft are irrelevant in the consumer space and no matter how many times you chant the mantra "universal apps" nothing will change. Because ultimately Windows doesn't offer what consumers want.

    • Brian says:

      What do the other, consumer, products have that Microsoft doesn't offer?

      • Emmit says:

        All of the latest cool apps and games. Also, nobody wants a "Microsoft phone"

        Microsoft is that company that makes the software for your shitty work computer that you hate, nobody wants to carry that image around in their pocket. Microsoft isn't cool, and nobody wants to live without Google apps, or have to live with crappy third party alternatives.

      • Brian says:

        The only good Google app is YouTube. That and you could say Google search is better than Bing, but it's really not that noticeable. And Google maps is fine, but there are plenty of alternatives.

        Consumer products are fads and gimmicks in my opinion. I would prefer a utility phone with the ability to do all the things a consumer device can do. I'll give you the point that windows phone isn't quite there yet though because they are still missing some apps.

    • Mike E. Delta says:

      ONE OF US ONE OF US ONE OF US ONE OF US ONE OF US ONE OF US

    • 8.6 million lumias sold in the last quarter that too without any high profile releases in the highend or midend. Already an existing install base of 60 million users world wide. Yes very irrelevant indeed.

      • Bodeanicus says:

        Compared to iPhone and Android sales, extremely irrelevant. You seriously don't see that Windows 10 is the end of MS mobile, do you?

      • How can that be the end can you explain.

      • Nop 8.6 million sales of an increase YoY of a supposedly dying or already dead platform is nothing to scoff at. Anyway its way more than Google Chrome Apple Watch and Android Wear platform combined and you are not calling those 3 also dead are you.

    • Bodeanicus says:

      Well, it's the typical response from children who have no real life experience. What did you expect from a bunch of Gamergate sperglords? These people actually think cell phones are important. Life and death important.

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  22. toddh says:

    I bought a used Galaxy S4 from a family member to use on Verizon for less than $200. May not be the latest and greatest, but it's still peppy and the camera is great for what I need.

  23. async2013 says:

    These articles and comments are so funny. People bashing this and talking out if their arse there. 100mph lifestyle and then end up crying that their health is deteriorating fast and become lazy. Sad....people still succumb to Joes crap? If you look at most of beta news articles their next story is hidden in their first article. Its so funny...arguing over phones. Fact of the matter is Windows is a dying brand at home...there's not one windows machine be it PC, phone or tablet that has concrete figures. Windows is dying...face the facts and even Microsoft see it but the fanboys don't. Hilarious people can't see windows phones are a temporary stop gap to get you into the Microsoft subscription...
    The facts are easy to see...go talk to the average teenager...windows? Not on the horizon...
    The futures bright, the future isn't Microsoft hardware.

    • Brian says:

      I feel bad for kids growing up without Microsoft, unless they are not planning to do any professional work that requires using a computer to do actual work (basically office, but could include any program available for PC that a chrome book or iPad or mac can't use).

      Windows is still relevant in the PC realm and is definitely still relevant in the software realm. And they have the money to hold out in the mobile realm. Plus, have you heard about hololens? The only thing limiting windows phone is the lack of specialty apps.

    • rednibkram says:

      When you speak of "fanboy", you need to point the finger at yourself. What you see as "a dying brand at home", I see as a company being smart enough to take the time and money needed to propel themselves on top. The PC is not irrelevant. 90% of all businesses worldwide still use Windows as their main OS. Windows 10 will be a "free upgrade" to anyone with a Windows 7, Windows 8 or Windows 8.1 PC. That, currently, equates to over 65% of all PCs worldwide. Now that Windows XP is unsupported by Microsoft, even those PCs will need to upgrade to Windows 10 soon increasing the global market share to well over 75%. With a global market share of over 75% worldwide (which is greater than iOS market share worldwide), do you really think app developers would be stupid enough to ignore that kind of marketshare for their apps? The app-gap is the only reason most people have for not switching to a Windows Phone, but if developers start developing their apps for the Windows 10 PCs, they will also be developing the Windows 10 apps for the Windows Phones as well (since one app will work on all Windows 10 devices). Hence, the departure of the app gap. The main problem most people have with Windows 10 is they still think it is going to be two separate operating systems (Windows for PC and Windows Phone 8.1 for phones). The fact is that Windows 10 is ONE operating system that will "morph" itself to whatever device it is installed on. This is why when a developer creates an app for Windows 10, it will be able to run on ALL of your devices (desktop, laptop, tablet, phablet, phone, xbox, halolens, etc.). By doing this, what Microsoft has done is turned a small global market share for Windows Phone/Windows 8 of about 5 - 10% into a GIANT global market share of over 75%. Developers would be STUPID to ignore a market share that large! There WILL be apps coming for Windows 10. Many developers that I have talked to have already starting using the MS ADK to port their apps to Windows 10, and I'm sure a lot of others are doing the same. I wouldn't be surprised if the Windows 10 store doesn't litterally "blow up" with apps over the next year or two. Also, another though, since MS is making it easier for app developers to port both their iOS AND Android apps over to Windows 10, the number of available apps in the Windows 10 store could theoretically surpass that of iOS and Android.

      • pjosephson says:

        You don't need to explain it to him your just feeding the little troll. He is a one trick pony. Async2013 is the worst kind of fan boy or should say anti-Microsoft fan boy. He comes to any article dealing with Microsoft in attempt to mock any of those not spouting his same negative outlook towards Microsoft. Anybody not aligned to his view are Microsoft fan boys. That negative alignment is his only point. You say "X" he says your a fan boy. You say "Y" he calls you an idiot and than a fan boy. You point out anything not aligned to how he sees his rigidly constructed view of the world and your fan boy.

        What does that say about somebody like him. He feels the need to always be negative. He is so worried about this precious view of the world he has constructed that he must jump into any article or discussion about Microsoft and enter his same 2 cents over and over and over again. Most of the time he brings no constructive arguments but, only personal conjecture he uses as supposed facts.

        Just leave him be and he will go back to his cave. And whatever you do don't disparage Linux. To him that is perfection; the place that all computing life began.

    • Will says:

      go talk to the average teenager...windows? Not on the horizon...

      What?!

  24. Neoprimal says:

    That really sucks. If she listens to you and waits, I would say look out for the next Nexus 5 - though I doubt she'll want to wait that long. Otherwise, my vote is on the Moto X which she should get from Moto directly if she can...(I don't know if they sell Verizon versions on the site), but if she gets it directly from Motorola, not only can she patiently watch for a sale but she can get a Motorola Credit account which allows her to pay for the phone at her leisure and not get on a contract, it's a no interest for 12 or 18 months credit account I think. If she really wants to she could always go back to iPhone I guess, though they are expensive for her but there'd be no lack of apps and no malware worries for the most part, though she sounds at least savvy and smart enough to not be the type of user who may get into malware troubles.

    It's a real shame about WP. I'm personally hoping they're able to turn it around with the Windows 10 platform. Pulling in Android and iOS devs should make all the difference.

    • James says:

      If they can't pull it together with W10 then EVERYONE should abandon their phones. Enough is enough.

  25. deltabear says:

    Microsoft has oficially committed to supporting most iOS and Android apps, on their next version of Windows Phone OS -- Version 10 -- expected to be released before year-end...

    Meanwhile, "Sis" might reach-out to the respective merchants and institutions who aren't currently offering Windows Phone apps; Microsoft does offer support to developers interested in porting iOS and Android apps to Windows, and there may also be simple tweaks to those businesses' mobile versions of existing websites, which would permit her to conduct her business with those institutions using her favorite mobile browser.

    I hope that this story won't have a sad ending!

  26. Andrew Chobaniuk says:

    I was at the same crossroads in December then I won a Nexus 6 and played around with android for 4 months before selling it and buying a cheap BLU Windows Phone. I couldn't get past the clunkyness of android, constant lag, bad organization, stale UI. I thought apps were important, I learned they're not worth the sacrifice in core OS functionality.

    • Emmit says:

      Sure you did, you gave up a Nexus 6 for a crappy Blu Chinese knock off Windows Phone. That really happened, I'm sure of it.

      • Andrew Chobaniuk says:

        That's exactly what happened, I don't even know why I'm making the effort but I'll even prove it to you. Nexus 6 craigslist photos when I sold it a few weeks ago, My BLU Win LTE a few mins ago in the same spot.

      • Eric Sleeper says:

        I say that is a good upgrade. Plus you will get Windows Phone 10 when it ships (basically a new phone).

      • Andrew Chobaniuk says:

        Correct, also will probably get the Lumia 940 when it's released! :)

      • James says:

        I did something similar except for an 830 and have regretted it every day since. At the time I thought it was a great idea until I almost got lost in a big city all while here maps kept picking horrible routes and CoPilot kept getting "suspended" and completely failed on resume, why suspend apps why!!!! Now I wish that I had kept the Nexus 6 and cant wait for the new nexus phone this fall. I also cant wait to see W10 for phones. The suspend/resume thing and the apps are all that keep me on Android once those 2 are fixed I am switching to Windows Phone.

  27. cdb033 says:

    Well
    that's on her, just as I left the other two platforms for windows platform years ago. This happens everyday.

  28. Why does she need a grocery app. Anyway I think she need not move just because a bunch of apps that maybe having a web support isn't there on WP. I don't think anybody isn't changing phones because some developers feels like not developing for a particular platform. Now this is esp since some of her core apps are already there in WP like mail etc.
    My suggestion is not to change the phone until Windows 10 Mobile gets released. Icon is a fine device and has a great camera and specs.

    • Joe Wilcox says:

      I feel similarly, considering so many webapps are so functional in the browser. However, the app for her new job is the bigger stumbling block and not as easily circumscribed.

      • If its a stumbling bloc why cant her companyprovide her a standalone work device which is compatible. Obviously they cant ask her to change her pretty costly highend device just because they don't support it despite it being running a major OS.

      • Joe Wilcox says:

        It's a non-profit. Better they invest donations to saving lives than to employee phones.

  29. Mike E. Delta says:

    Why must words like ABANDON be used? Also, just because she said that " someone at some level has not kept Windows phones in line with Android or Apple" is not an indictment of the phone but of those app makers that develop for others alone. My one gripe is if you're doing well in one space, it should give you room to at least start doing the basics for the rest of us that aren't there. We are POTENTIAL customers and they act like they don't want us...who does that?!? It's just lazy =

  30. I think ur Sister should give it back to the service providers that doesn't support her favourite OS and stop using their services. She can shift to another theatre or book via IE browser, she can always keep complaining to her bank (she is a client and is entitled to that) and the company she works for, well I am sure she meets the developers or the agency behind the the app and intimate them about the problems.

    • Emmit says:

      Sure, you expect some gal to stick with a phone that doesn't have the apps she needs, and try to find crappy alternatives to those very apps? Such is the life of a Windows Phone user. What if there AREN'T any alternatives? Why should she have to settle when she can simply buy a better phone that gives her everything she needs?

      • Didn't you read She likes WP, she prefers it over iOS and Android anyday. The only hinderance is the lack of a few apps she need to use very often.

  31. danman1111 says:

    Discussing cost on contracts is so last decade. Modern services, prepaid, T-mobile, Verizon Edge, ATT Next, all make you pay full price for the phone over a long period of time. So rather than confusing folks by discussing contracts - just compare the basic cost of the phone.

    If the iPhone is too expensive . . . so be it - but don't blame the contract.

  32. sgrandin says:

    Since he's no longer telling readers that the desktop is dead, does Joe Wilcox have anything to write about anything other himself and his relatives?

    • Joe Wilcox says:

      Didn't I refute this misdirected commenting on another story?.My position on the desktop's fate is unchanged. This story is about mobility, which connected to the cloud is central to the next computing era. Microsoft's future depends on effectively embracing anytime, anywhere computing. Ding, dong the desktop's dead. Now there's a story headline.

      • worleyeoe says:

        In terms of Joe Consumer, yes. But at the corporate level, the desktop still has some life in it. How long? Who knows?
        All I know is MS is kicking butt and taking names these days. They're a long way from sure success in mobile, but W10 really is a game changer for them. For goodness sakes why is it taking so long to get the 640 XL launched on AT&T?
        I for one would like for them to abandon their hokey consumer marketing for something more along the lines of Apple's tug at your heart and Android, be different but join our party mantra.

  33. torch4x4 says:

    Probably abandoning WP will means a lot for her, if she is in the MS ecosystem she will notice a big difference with android, MS apps not fully integrated with the OS, multiple steps for simple things, will not receive the same reminders that she was receiving with Cortana, accuracy of keyboard, camera, etc. etc. those are some of the things that I still missing from WP after 6 months using android... in the long term my user experience is still short on android compared to WP, but the app selection on android will give her some advantages, probably she will cover all what she need with a cheap android.

    • Emmit says:

      Microsoft apps on Android are BETTER than they are on Windows Phone.

      • torch4x4 says:

        No way, OneDrive is not integrated with the OS, also is slow, same thing with the rest of the apps, but I really like the OneNote on my android Note4 because the stylus pen, but for the rest of the MS apps I don't see an advantage on android.

      • Iain Simpson says:

        no they are not, big misconception, even ios ms apps do not work better than the windows apps.

      • James says:

        True, I remember a couple months ago when you couldnt even download files from the OneDrive app to windows phone yet could with the Android app.

  34. Zootopia3000 says:

    Comcast doesn't even have an App for Windows Phone to manage your account.

    • MadDoggyca says:

      theres a webbrowser and a website for that, you can also pin the bookmark to the start and make it act... like a... a ...gasp... app

      PS webbroswer = app that is multi use to all thoses so called other website to app downloads

  35. glassman says:

    Why is "Sis" beholden to Verizon. Since she's not linked to a contract and does not want to get back into one, she should dump Verizon and buy the best phone for the right price and go to whichever carrier supports her phone. She could get the Nexus 5 and go to either AT&T or T-Mobile. It seems to me that Verizon is the limiting factor here and not the phone.

    • Joe Wilcox says:

      She is bound by location. Verizon delivers service where she lives and when she travels home to Northern Maine. The GSM carriers do not.

  36. Kevin Danker says:

    Oh Nan.....my 1020 just suffered the same fate replaced by the S6 only due to the APP SITUATION!. Now I have the S6....all the Apps I could ever ask for......and a very erratic battery situation. Some days it lasts a good 16 hours while others it lasts about 4 to 6 hours. Android is a hot mess and I really miss Windows phone but I do not regret making the change. I have all those Microsoft Apps I had before and I have every travel App a Business traveler needs that make the whole process of dealing with Delta Airlines, Hotels, and Rental Car Agencies a breeze. I can also take Pics of checks and deposit them straight to my C/U and I'm loving all that. Oh how I wish for the day I can have the stability of Windows phone with all the Apps available in Google Play.....just not there yet.

    • maytrix1 says:

      And why can't you just use the websites for the sites you mention instead of an app? I don't know why this is so over looked - the websites allow you to do the same things..

      • torch4x4 says:

        I'm using the disqus website on android to comment. using the app on WP. I can solve most of the app issues on any platform.

      • Kevin Danker says:

        Actually you can't. Mobile web sights for airlines do not allow seat selection and banks definitely to not allow remote deposit through mobile web sites. Trust me, I would of stayed on WP if there were a reasonable work around for the functionality I want.

      • maytrix1 says:

        I guess I've never had the need to change a seat on an airline from my phone. Have you tried the full site instead of mobile, sometimes that works better. As far as depositing checks from the phone, that I'll give you - my bank stopped supporting their app, but at the end of the day, its not a big deal - I lived without the option all my life, having to stop at an ATM isn't a big deal. And I simply worked around it by using an old iPhone I have and using the app on there as anytime I make a deposit, I am doing it from home anyway which is where I keep the old iPhone.

        For me, I guess I almost always have a computer nearby, so having to do everything from a small screen isn't necessary.

      • James says:

        Because A you should have to resort to a slow clunky mobile site on a modern smart phone and B you hardly get all of the features as you do with an app. If you want a third rate platform where you are forced to use a much slower and clunkier website instead of an app then you have your platform however 97% of the market, and growing, disagree.

      • maytrix1 says:

        I guess I simply don't rely on my phone as much as others must. I typically have a PC nearby or can wait until I get near one in many cases to do stuff - even when I have an app, its simply easier to do thing on a full PC. I tend to do what I need to on my phone and do the rest from a real PC.

  37. Henriette Phoolish says:

    Nice to hear a Windows user bleet with lament now no-one is producing applications for Windows Phone. Seems the tables have been turned, and as an Apple user I love to enjoy the irony. The sad fact about all of this is that the Law of Diffusion of Innovations governs App development in this space. If Windows phone doesn't reach more than 13% of the world market I am afraid no-one is going to develop anything for the OS. Its just not going to be profitable, and the market just won't grow, no matter how much money Microsoft pumps into it. So, you see it doesn't matter how good the device is, if you can't do anything with it.....

    • worleyeoe says:

      Using the term "nobody" is like saying "never" and means you're seriously uninformed. Excluding games, the app gap is nearly closed here in the U.S. Once W10 rolls out and is well received and creates increased consumer and developer goodwill, Snapchat, banks, et all will start to jump on board. The magic numbers is more like high single digits, not a "diffused" 13%.

      My 24 month predictions:

      Google will be subjected to an anti-trust violation by the EU.
      W10 sparks are modest turn around in the PC market.
      The Surface Pro continues to take off and the Surface 3 has modest success.
      MS releases two flagships that are widely considered to be top notch.
      MS releases a Surface Phone in Q1 2016 that turns out to be a "holy crap" moment for its competitors.
      Q1 2016, the Windows phone global market share slide stops and starts to grow about 1.5% per year.
      You're proven wrong.

      • James says:

        The app gap is NOWHERE near closed. Banking apps, decent navigation apps, etc are still missing. Also many of the apps it does have are either wrappers for a mobile website or are missing so many features and are severely OUTDATED, as in havent been updated in a year or more such as ebay or paypal. Every year people predict how great Windows Phone will perform and every year it LOSES market share. As long as Microsoft is the one developing it there will only be failure after failure until the platform has less than a percent and then is killed off. But lets hope that you are right. With the exception of the HORRIBLE app suspend/resume bullcrap I actually prefer windows phone. They seem to have gotten most things right. Then again Android M is looking really nice and iOS seems to be imploding with bug after bug. The Surface phone will have very little impact once again it boils down to APPS. Microsoft is in a catch 22. They need more users but to get that they need more apps but to get those they need more users... Once again I hope you are right but history shows that you couldn't be more wrong.

      • Jason Hendry says:

        1 year and 20thousand miles and still here drive hasn't lead me wrong lol:) good trlie thogh.

      • Jason Hendry says:

        the app gap is there but its so minute and it would only affect a very small percentage in reality but windows needs to be there on marketing a app when you see the apple and android logo, you need windows logo there too and its not far off. Unfortunately youll not convinse some people cause they are so far stuck into their own eco systems that anything else just wont do.

  38. maytrix1 says:

    I still don't get the hangup on apps. Most of what you mention can probably simply be done via the companies website. Sure, an app is often more convenient and maybe a little easier to use, but the websites are a great option when there isn't an app available. A minor inconvenience.

    • Bodeanicus says:

      You know absolutely nothing about her company, or their "website." You are satisfied. Fine. However, you are not the only person on the planet.

      • maytrix1 says:

        And that is why I said most and probably. I don't know the company, but much of the other stuff mentioned likely has mobile friendly websites and even if a site isn't mobile friendly, it often works on windows phones.

    • James says:

      Whether you get it or not there is a big hang up on apps. Between not having google maps/navigation(Here Drive actually got me lost in Columbus OH), missing most banking/credit union apps, and no the sites are NOT good enough, not having local news/weather apps, not having a wunderground app, not having proper store apps such as walmart, not having stable apps which don't crash every few minutes, etc. Then there is the OS pausing apps in the background and THAT was the final straw. I gave up on here maps in Columbus and switched to CoPilot problem was if you leave copilot, bring another app front and center with it running in the background, this stupid OS suspends CoPilot and when you switch back to it, after not getting any prompts or anything, you find it has to be "resumed" and it has lost the gps fix and can NEVER get it back unless you close and restart the app. I really wish that they would stop this background suspend crap. Yet another Microsoft product which is only 90% there. Half-assed is what I call it. Also the new beta maps WHERE IS THE ALTERNATE ROUTES??? I mean jesus christ Microsoft even here maps on Android has it now. Back to apps, the only reason that you "don't get the hangup on apps" is because you are stuck basically using a feature phone in a smartphone world. It is more complicated and in many cases a deal breaker to not have apps. Also apps are just one of the MANY problems plaguing this platform. Microsoft is why Windows Phone is dying. They need to sell the division to someone who actually takes pride in their products before they kill the entire platform off with their incompetency. Excuses, especially about the lack of apps, will only kill the platform.

      • Jason Hendry says:

        I have a different experience. I used tom tom on iPhone and it was great, but then I moved to windows phone and wow here drive is like 3-4 times beter, there was no learning curve. Tom tom got m it wrong 1 time when a road just disappeared and I'm sure in the future I may get a similar thing on my here drive but its superior to my tom-tom..
        Lack of apps really? Coming from iPhone I can tell you I miss bank app vodaphone app, but ee and o2 have one and flick nfl. that's it. I also have many other apps I couldn't get on my iPhone so it works both ways. some apps are outstanding on my windows phone and some are not. Strangely its the exact same experience I have on my iPhone 5-6 years experience. I use office apps and lots of exclusive lumia apps, I use Metro tube cause I love it, 6tag instead of Instagram cause I love it. Plex is awesome kodi remote is cool, xbmc commander sucks on the windows phone and rules on iPhone so I'm just happy kodi remote is there. I use Facebook and I love that's its a lot simpler to use than the iPhone version and I use it more because of that same reason. My calender and mail app are presented nice and simply with all the popular setting options. What's app, skype, vine, twitter, Instagram, soundforge, here drive maps, geo caching, mix radio Torch pro(lol), Google search but I use explorer more now as its gotten really good on windows phone, even Cortana works well for searches, PayPal, just eat, dairy buddy, plex, hulu, Netflix and imdb and many xbmc controlers.. I also have asphalt driving game , dream league soccer, beach buggy and about 8 more top game sthat all run fluently and are well made on the windows phone. Yes I do use a lot of other apps but not that regularly. Ivee only mentioned the apps I use on a daily basis so as you see I have everything I ever wanted and had on my iPhone near enough with mostly a superb quality. Granted I am a middle ageing fat man and if I was a skinny or younger guy id probably be missing Snapchat too, but I missed the boat on that one cause of my age lol, but I don't use Snapchat and to be fair because of its polarity I can understand why people who need it wouldn't go to a windows phone, We have candy crush too, a gam I have never played and probably never will but we got it cause of all the android and iPhone moaners like you lol. So thks for that and for the awful experience that is windows phone 10 and hamburger menu cause you moaners have helped windows 8.1 take a huge leap backwards in 10, so well done dude. But hey I must have a deficiency in apps lol, its all a little yesterday that dude. Strangely on my lumia 930 I done see crashes that often, well to be honest I saw more crashes and issues on my old iPhone 3, 3gs, 4s, and 5, but in fairness I had iPhone for 5-6 years and my lumia 930 for about 8 months now. My only guess is you had a low end 50 pound phone or bad luck or you have an invisible force that surrounds your body that caused your windows phone to be in error.

        Tell me can siri remind you about something when a particular person calls lol or do you have live tiles on your phone, cause to me they are huge things that the other phones don't have.

  39. Markoff says:

    Moto G 3rd gen seem like best option for her, reasonable price, more than satisfactory specs for her, reasonable size...

  40. GoTWhisKeY . says:

    My Wife is sick of Windows phone as well. She's switching to Galaxy S6

  41. Spirit Filled says:

    Most apps suck anyway. Windows phone is like a fresh breath of air Compared to android phone messes.

  42. Hein S says:

    Tiles are UGLY.

  43. alphaswift says:

    Wait, you sold your sister a phone? Does she charge you for cooking Sunday dinner?

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  46. Jason Hendry says:

    Strangely ive been using my Lumia 930 since it came out and I still feel like I stuck my head out of the iPhone and smelt the air, I miss a bank app a game nfl flick and that's pretty much it so for me my 167 apps is more than enough and a lot of them are designed brilliantly for windows 8.1 lol. Gestures rules, Cortana rules and well live tiles is a huge breath of fresh air. I used iPhones for 5-6 years and I don't miss them at all. Actually I dislike windows 10 a lot that I might have to go back to iPhone but, it depends on 1 thing. If I can have a shared inbox like 8.1 then ill stay windows cause well live tiles isn't just refreshing, it changed the way I use my phone, much like htc home on mobile introduced me to the smart touch phone, and iPhone 3 introduced me to simplicity.. Windows phone has revolutionized the voice assistant, live tiles has revolutionized the mobile phone. So totally don't get this article at all.
    If I wanted my windows phone to run and be like iPhone id stay iPhone, If I wanted my iPhone to be like android id buy android, but I'm glad for change cause 5-6 years on any phone and ill want to change again lol. And no offence my 2 year experience off and on with android put it in a very distant last place against iPhone and windows 8.1, it really is that bad. But youll not get that till you lift your head up out of the iPhone and android pile and realize just what I am talking about.

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