SMEs more ready to switch their CRM providers post-pandemic


More small and medium businesses are prepared to switch their CRM provider than five years ago, according to a new report.
The study from Workbooks of over 200 SMEs finds the most common reason for wanting to change is a 'poor fit to our needs' (37 percent), followed by 'complexity of integration' (35 percent).
Best Windows apps this week


Four-hundred-eighty-seven in a series. Welcome to this week's overview of the best apps, games and extensions released for Windows 10 and 11 on the Microsoft Store and elsewhere in the past seven days.
The Microsoft Store may soon be the home for third-party widgets that users may download and install. The Widgets feature of Windows 11 displays first-party content only at the moment.
Google introduces a way to reject all cookies... But only in Europe


After being hit with a fairly hefty €150 million fine by regulators earlier in the year, Google has added a new Reject All button to the cookie consent banners that have become ubiquitous on websites in Europe.
Google says that the change is in response to the fact that, "regulators who interpret European laws requiring these banners [...] have updated their guidance for compliance". So what exactly does the change mean, and is it likely to extend outside of Europe?
How IT can fix the employee experience [Q&A]


The world of work has changed quite considerably over the past few years, driven by a number of factors, not least the pandemic.
Many of these changes have been positive, but some, in particular the shift to hybrid working, have brought challenges too. Some tasks are simply more difficult to do remotely.
Google marks Earth Day 2022 with a bleak time lapse of climate change, and shares news of progress towards net zero and sustainability


Today is Earth Day, the annual event that aims to promote protecting the environment. The global event has been running for over fifty years, and the big names from the world of technology play a major role, both in terms of the negative impact they have on the environment with carbon output and energy consumption, and the positive influence they wield.
Like many tech firms, Google has made commitments to reducing its impact on the environment. The company is using Earth Day 2022 to share news of the work it has done, what it continues to do, and what it has planned for the future. There is also a striking Google Doodle that drives home an important message.
Cloud-native development is the future... Erm, what's cloud-native development?


While 72 percent of respondents to a new survey expect that the majority of their apps will be created using cloud-native development by 2023, only 47 percent of them say they know a lot about it.
The survey of over 500 IT leaders and developers across industries, carried out for low-code development specialist OutSystems, shows that selecting the right tools/platforms (52 percent), and architectural complexity (51 percent) are the top two challenges, even for those currently using cloud-native.
New platform aims to stop weaponization of phishing domains


New phishing sites are launched on a regular basis, even back in 2017 1.4 million were launching every month according to Webroot, and most of them exist for less than 24 hours.
This makes it hard for security teams to pre-empt attacks, but email and brand protection company Red Sift has come up with an answer in the launch of a new platform that proactively uncovers impersonation domains and takes them down before they can be exploited.
Ubuntu Linux 22.04 LTS Jammy Jellyfish can replace Microsoft Windows 11 on your PC


The developers over at Canonical have been busy baking a yummy new version of Ubuntu recently, and following a brief beta period, it is finally time to take the open-source operating system out of the oven. Yes, folks, the stable Ubuntu 22.04 is finally here!
Code-named "Jammy Jellyfish," Ubuntu 22.04 is an "LTS" version, which stands for "Long Term Support." Yeah, that means exactly what it sounds like. The Linux distribution will be supported for a long time -- five years to be exact. Very nice.
Get 'Resilience For Dummies' ($16 value) FREE for a limited time


What doesn't kill you makes you stronger! Activate your natural ability to thrive with Resilience For Dummies
Stress, anxiety, and exhaustion are all-too-common features of our crazy-paced, curveball-throwing contemporary existence, and it's sometimes hard to see how we can make it from one week to the next intact. But there's a solution to the struggle: resilience! In Resilience For Dummies, Dr. Eva Selhub -- former Harvard Medical School instructor and director of the Benson Henry Institute for Mind Body Medicine at the Massachusetts General Hospital for six years -- outlines the proven steps we can all take toward optimal resilience to build healthier, more purposeful, and increasingly joyful lives.
Google is making it easier to find the best browser extensions in the Chrome Web Store


Among the supposed benefits of downloading apps and other digital products from an official store is that they should be safe and reliable. But as users of the Microsoft Store, Google Play and the App Store will attest, making an appearance in such a repository is really no indication of quality or trustworthiness.
And the same is true of browser extensions. Once completely unpoliced, this is an arena that Google tried to take control off by introducing the Chrome Web Store. Now the company is introducing two new features which it believes should help Chrome users find extensions that are of a high standard.
Zoom update brings a slew of new features to its desktop apps including gesture recognition


Over the course of the pandemic and COVID-related lockdowns, video conferencing tool Zoom went mainstream. The company is not resting on its laurels following its swelled popularity, and the latest update to the desktop apps illustrate this perfectly.
One of the stand-out additions will be familiar to anyone who has used Zoom on an iPhone or iPad: Gesture Recognition. This new feature brings new ways to interact with Zoom and your fellow meeting participants via your web cam, but it is far from being the only thing worth exploring in the latest update. There are also changes to breakout rooms and more.
Microsoft brings Autofill support to Authenticator to help you create strong passwords


To celebrate the first anniversary of its Autofill tool, Microsoft has added new capabilities to its password security utility.
Available to use with Microsoft Edge natively, on iPhones and Android devices via an app, and in Chrome using an extension, Microsoft Autofill makes it easy to store and sync passwords in the cloud and have them automatically entered in logon forms. A new update to Microsoft Authenticator app means that it can now be used to generate strong passwords on demand.
DuckDuckGo and Brave announce separate plans to fight back against Google's divisive AMP (Accelerated Mobile Pages) framework


Google's AMP (Accelerated Mobile Pages) project is designed to speed up the web for mobile users, but it has big privacy implications because it allows Google to further track user actions, as well as prioritize its own ads on pages.
Today, both DuckDuckGo and Brave announced changes to their respective products to protect against Google AMP tracking.
Does your Microsoft 365 need to be protected?


As organizations move to fully embrace cloud, the significant benefits of running IT infrastructure via cloud services are becoming even more evident. Not only do cloud-based services come at a far lower cost than physical platforms and deployments, IT leaders are also able to side-step much of the risk and 'heavy lifting' around tech investment and maintenance by moving this out of local data centers. They can also enjoy expert third-party systems management and reliable service delivery, without having to give up much of the control for end users.
Microsoft 365 is a great case in point. The procurement model for this ever-expanding suite of high-quality IT services is based around a price per user. It is easily scalable as teams and organizations grow and can therefore help to optimise budgets, avoiding payment for infrastructure that may go unused. It’s also growing, with new features and functionality added every day that will keep IT departments at the cutting edge of optimal business processes.
Shadow IT is top security concern around SaaS adoption


A new study shows that 69 percent of tech executives believe shadow IT is a top security concern related to SaaS adoption.
The report from automated SaaS management platform Torii reveals 41 percent of executives say challenges with SaaS spend visibility and optimization have impacted the way their organization operates.
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