UK tech execs not convinced about return on investment from AI
A new study from IT consultancy Zartis shows that UK tech executives are confident about the level of AI skills within their organizations, but aren't convinced about the return on investment from AI.
The report shows 85 percent rate their existing workforce's combined AI knowledge and expertise as 'skilled' while 51 percent rate it as 'highly skilled'. Despite this confidence, many of these executives have concerns about barriers that might prevent further AI adoption.
Why organizations must address the AI skills gap [Q&A]
As AI sees wider adoption, the demand for skills surrounding the technology inevitably increases too. By failing to act to address this AI skills and leadership vacuum organizations could be taking a significant risk.
We spoke to Arun 'Rak' Ramchandran, president and global head -- GenAI consulting and practice, hi-tech and professional services at Hexaware, to find out more about the problem and how it can be tackled.
Security pros use unauthorized SaaS apps despite the risk
A new survey finds 73 percent of security professionals admit to using SaaS applications that have not been provided by their company's IT team in the past year.
This is despite the fact that they are acutely aware of the risks, with respondents naming data loss (65 percent), lack of visibility and control (62 percent) and data breaches (52 percent) as the top risks of using unauthorized tools.
Enterprises struggling to implement GenAI
In spite of growing interest and enthusiasm for generative AI, significant challenges are emerging that threaten the success of projects, according to a new report.
The study, from Enterprise Strategy Group (ESG) and Hitachi Vantara, surveyed 800 IT and business leaders across the US, Canada, and Western Europe and finds only 44 percent of organizations have well-defined and comprehensive policies regarding GenAI.
How AI is changing the customer service experience [Q&A]
Artificial intelligence is having an impact on more and more areas of our lives. In the customer service field it's increasingly being used to improve customer experience and create more effective interactions.
But how good is AI at dealing with customers? And are businesses using it effectively? We spoke to Josh Kim, co-founder and CEO of AI-based chat and customer experience platform Channel Talk, to learn more.
New platform aims to open up generative AI for everyone
There's no doubt that artificial intelligence is flavor of the month at the moment. But for many people using AI and understanding what it can do for them remains something of a challenge.
Build-A-Brain is a new platform that aims to make AI accessible to anyone by acting as a sort of virtual executive assistant.
How AI is changing the role of enterprise developers [Q&A]
Artificial intelligence is making its way into many areas of business and IT. Software development is just one area where it's starting to have a major impact on productivity and working patterns.
To learn more we spoke to Varun Mohan, CEO of AI coding assistant Codeium, which uses proprietary large language models (LLMs) to aid with software development and has recently announced a $65 million funding round.
How RISC-V is changing the server market [Q&A]
Data centers have a strong emphasis on performance and delivering workloads whilst remaining power efficient.
In order to deliver on these aims the open instruction set architecture RISC-V is increasingly being used as an accelerator in data centers since it offers a lot of flexibility, which is especially important with AI. We spoke to Ian Ferguson, senior director at SiFive to discuss why this technology has become key to the server market.
78 percent of organizations view AI as an emerging tech risk
A new study from cloud-based risk management platform AuditBoard finds 78 percent of organizations are tracking AI as an emerging risk while simultaneously adopting the technology themselves.
The report, based on a survey of over 400 security professionals in the US, finds more than half of enterprises surveyed report using AI to improve efficiency and enhance their digital risk posture.
CISOs believe AI will outpace security teams
AI is set to outpace security teams according to 91 percent of security leaders in a new Bugcrowd report.
AI is clearly seen as a double-edged sword. Despite plans to hire, 70 percent report that they plan to reduce the security team headcount within the next five years due to the adoption of AI technologies. Over 90 percent believe that AI already performs better than security professionals, or at least will in the near future. While 58 percent believe that the risks of AI are worse than its potential benefits.
Businesses regularly face AI-driven fraud
A new report finds that 76 percent of fraud and risk professionals believe their business has been targeted by AI-driven fraud, with over half reporting this type of fraud happening daily or weekly.
The study, from anti-fraud platform Sift, finds the emergence and increased adoption of AI tools, including publicly available chatbots, enables cybercriminals to conduct scalable fraud attacks against both individuals and businesses.
Office workers not worried about losing out to AI
Although many people fear that artificial intelligence could put their jobs at risk, a new study from Jitterbit shows that many see AI as offering new skills and personal growth opportunities.
Based on a survey by Censuswide of 1,022 full-time office workers in the UK and US, the study looks at how workers really feel about AI and the findings reveal a positive views of working with AI technology in professional settings.
UK companies plan to increase AI spending
According to a new report, UK companies are prioritizing AI, with larger expected budget increases than in the US and Germany, and 90 percent considering AI a critical topic.
The report, from analytics database company Exasol, finds UK organizations expect to prioritize AI implementation through larger data and analytics budget increases over the next two to three years in the retail (+48 percent) and healthcare sectors (+100 percent).
Using gen AI to ease the IT workload [Q&A]
The IT industry has been experiencing major turnover and burnout issues for years, and skilled workers are a rare commodity nowadays.
We spoke with Ariel Gesto, CEO and founder of InvGate, to find out how IT workers can automate tasks or make some tasks much easier to solve with gen AI.
AI and dataset poisoning -- are organizations prepared for the latest cyberthreats? [Q&A]
Although governments are issuing new guidelines for businesses to toughen up their cyber protection, cyberattacks remain a major risk, only growing in sophistication with advancements in AI.
With the continued integration of AI into systems, recognizing the threat that dataset poisoning presents is also an emerging concern. We spoke to Andy Swift, cyber security assurance technical director at Six Degrees to discuss the latest threats and how businesses can respond.
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