Have the exploding Galaxy Note7 phones put you off Samsung?
Samsung’s Galaxy Note7 smartphone has received universally favorable reviews, and looked to be a big hit for the South Korean company… and then came the news that some devices had exploded, leading to a massive recall.
Since then, in addition to the estimated $5 billion the recall is expected to cost, Samsung has seen $14.3 billion wiped of its market capitalization. There have been stories of children being injured by exploding devices, cars being set on fire, airlines warning passengers not to take the device on flights, and so on. It's a major catastrophe for Samsung.
Samsung will prevent Galaxy Note7 from exploding with an OTA update
The Galaxy Note7 recall is a huge mess. Samsung may be giving customers the option to have affected devices replaced, but there is no word as to how long it will take before every faulty Galaxy Note7 is exchanged. But the biggest problem is that users who want to take Samsung up on its exchange offer still have to live with a device that could explode and cause some real damage after that.
The only way to prevent that from happening is to stop using the device, but for customers who have the Galaxy Note7 as their only smartphone that is clearly not an option. The good news is that Samsung will come up with a solution to keep them going until a replacement device arrives.
Samsung's exploding Galaxy Note7 batteries wipe billions off its market value
When batteries in the Samsung Note 7 started catching fire or exploding, everyone knew that the company was in for something of a rocky ride. The initial recall was deemed ineffective, leading Samsung to up its game in the US, UK and around the world.
But while the replacement program for one of 2016's biggest flagship handsets is already under way, investors are starting to feel a little wobbly. In to the estimated five billion dollars the recall and replacement program is going to cost, the value of Samsung shares has plummeted, wiping $14.3 billion off Samsung's market capitalization.
Child burned by exploding Samsung Galaxy Note7 -- is his family partially to blame?
The exploding Galaxy Note7 is no overblown situation. These phones are really exploding and catching fire. Property is being damaged, and even worse, people are getting hurt. There have been reports of a hotel bed being burned, and a Jeep being engulfed in flames. Yes, Samsung is to blame for the faulty product, but at what point is the consumer at fault for knowingly using a dangerous recalled product?
Today, we learn that a six year old boy was burned in Brooklyn on Saturday while playing with a Samsung Galaxy Note7. He was holding it in his hands when it exploded. While I won't blame the child's family entirely, I do wonder why they let him use a dangerous product. That is worth a discussion. It is almost impossible to be unaware of the recall, as it has been covered ad nauseam in the news -- print, online, TV, and radio.
Samsung is handling the Galaxy Note7 recall differently in the US and UK
The launch of the Galaxy Note7 has been nothing short of an unmitigated disaster for Samsung. Following reports of exploding batteries, the company announced a recall of the flagship handset which was criticized by many as not being urgent enough, and is expected to cost millions of dollars.
Sales and shipments of Galaxy Note7s have been stopped around the world, and Samsung has said that once safe handsets are ready, they will be identifiable because of a blue S sticker. The immediate advice is to "power down your device", but the recall is being handled differently around the world. In the UK, customers have been told to return them at the "earliest opportunity", while in the US Samsung says "we strongly advise that you replace it" -- and throws in a $25 gift card to sweeten the deal.
The FAA may ban Samsung's Galaxy Note7 on flights
Samsung has recalled the Galaxy Note7 after receiving reports of exploding batteries from early adopters, and the Federal Aviation Administration has taken notice. Due to the risks posed by the faulty batteries, the Android flagship could soon be banned on flights.
There is no telling when or if a Galaxy Note7 will explode -- which is likely why Samsung has announced a recall so early -- and there is no telling what could happen if that takes place during a flight. By the looks of units which have exploded so far, it could lead to some serious burns, at least -- which cannot really be treated in the air.
Almost half of Samsung Galaxy Note owners want to switch to Apple iPhone 7
Tomorrow is the big day -- Apple's September product event. While there is probably more than one product being unveiled -- maybe even new MacBooks -- the most anticipated device is the iPhone 7.
Are Apple fanatics the ones most excited for the new iPhone? Not necessarily. Actually, according to a new study by Market Strategies (called "iPhone 7 Market Landscaper") almost half of Samsung Galaxy Note owners expressed interest in potentially switching to Apple's iPhone 7.
The cost of the Samsung Galaxy Note7 recall will be huge
Samsung has decided to recall the Galaxy Note7 following reports of exploding batteries. US customers who have purchased the Android flagship can ask for a full refund or opt to have it exchanged for a new Galaxy Note7 or a device in the Galaxy S7 line, coupled with a refund of the price difference. Samsung will also throw in a $25 credit on the user's phone bill or a $25 gift card for putting its customers in this position.
The recall may work differently depending on the market, but it is clear that affected customers will receive a free replacement Galaxy Note7, at least. And, as you can imagine, it will cost a pretty penny, seeing as there is only one market which is not affected -- Galaxy Note7 units sold in China have different batteries which are believed to be safe.
Consumer Reports criticizes the Samsung Galaxy Note7 recall as deficient
The mobile technology market was rocked by the news of Samsung's recall of the explosion-prone Note7. While some people applauded the company for its focus on consumer safety, more cynical people viewed it as nothing more than a way to avoid lawsuits. Quite frankly, the company was likely motivated by both. Regardless of motivation, the recall was the right move.
Consumer Reports, however, is not satisfied with Samsung's recall efforts. The respected consumer-focused publication is calling it deficient, criticizing the failure to make it an "official" recall. In other words, Samsung should have worked with the Consumer Product Safety Commission. This is important, apparently, as it would block the Note 7 from being sold entirely. Shockingly, as of today, the dangerous Note7 can still be sold legally in the USA. This is not theoretical -- Consumer Reports found retailers still selling it yesterday!
Samsung to recall the Galaxy Note7 according to explosive new rumor [Update: Official]
Here at BetaNews, we very rarely report on rumors. With that said, sometimes it is warranted depending on the source and importance. Today, the reputable Verge is reporting that Samsung will recall its newest Android flagship, the Galaxy Note7. The Verge is citing Korean news agency Yonhap. The ramifications of this move, if true, are monumental.
Why is the company rumored to issue this unprecedented smartphone recall? Apparently, the phone has been exploding. No, "exploding" is not some form of slang like "lit" or "woke" -- the phone overheats and goes up in flames. This could potentially injure or kill users, not to mention cause damage to property. While this recall would damage Samsung's brand and cost the company millions -- potentially billions -- the alternative of massive lawsuits could be worse.
Samsung's Galaxy Note7 delayed due to quality issues -- exploding batteries suspected
The Galaxy Note7 has received some extremely positive reviews. The Guardian described it "as without doubt, the best phablet going" and Engadget declared it "Samsung’s best phone yet". High praise indeed.
If you were hoping to get your hands on the new smartphone there’s some bad news. Shipments of the new devices are being delayed while Samsung conducts additional quality control testing.
Samsung is planning an Apple-style refurbished phone program
If you want to get your hands on cheaper Apple products, you can opt for the secondhand market on eBay, or you could go for an official refurbished device from the company itself. Not wanting to miss out on a trick, Samsung looks set to launch its own refurbished smartphone program.
Citing "a person with direct knowledge of the matter", Reuters says the program could launch as early as next year. With Samsung hardware selling for something of a premium -- particularly flagships like the Galaxy Note7 -- consumers are as keen to seek out a saving as Samsung is to ensure ongoing profit in an ever-competitive market.
Samsung Galaxy Note7 will get Android 7.0 Nougat soon
Samsung announced the Galaxy Note7 earlier than usual, choosing to unveil the new flagship in early-August instead of waiting for the IFA show in September as it has done with previous models. And, by doing so, it had no other option than to release it with Android 6.0 Marshmallow out of the box, even though a new version of the mobile operating system -- dubbed Nougat -- is on the horizon.
There are some potential buyers who are understandably disappointed by this, knowing that Android 7.0 should launch in the coming weeks. The good news is that Samsung plans to release the Nougat update for the Galaxy Note7 soon.
Samsung Galaxy Note7 has the best smartphone display ever
It is easy to mistake Samsung's new Galaxy Note 7 for a stretched-out Galaxy S7 edge with an S Pen at the bottom. After all, the two flagships have quite a few things in common, like the waterproofing, processors and cameras. Even the display resolution is the same.
The display, however, is not. On top of being bigger, it is also better. In fact, DisplayMate now says that the Galaxy Note7 has the best display in the business. It just goes to prove that you cannot judge a smartphone by its specs.
Ballistic unveils Jewel, Urbanite Select, and Tough Jacket cases for Samsung Galaxy Note7
Android phones are rarely exciting nowadays, save for a few flagships from the major players. No manufacturer of devices running Google's mobile OS is more popular or celebrated than Samsung. It is not hard to see why -- the company listens to users and creates elegant devices to meet needs.
Some of that company's most popular such smartphones are the Galaxy Note line of productivity-focused phablets. The company recently announced the Note7 and it looks downright amazing. If you choose to purchase it, however, you will probably want to protect it with a case. Luckily, today, Ballistic unveils its new line of cases for the Samsung Galaxy Note7.
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