Hybrid and remote work here to stay for most businesses


A new study finds that 94 percent of organizations shifted to some sort of hybrid work structure due to the pandemic and 71 percent plan to make these practices permanent.
The study from Foundry, based on responses from over 400 IT and business decision-makers in the US, shows 72 percent of IT decision-makers believe there has been a positive shift in the remote and hybrid work mindset due to the work-from-home transition.
A third of UK office workers face tech issues when working remotely


A third of UK office workers have experienced problems with their workplace technology while operating remotely and it can take over three days, on average, for kit to be replaced.
The research from smart locker provider Velocity Smart Technology also finds that despite the challenges IT departments have been subjected to over the last two years, 37 percent of UK workers say that support from their IT department has improved.
How IT can fix the employee experience [Q&A]


The world of work has changed quite considerably over the past few years, driven by a number of factors, not least the pandemic.
Many of these changes have been positive, but some, in particular the shift to hybrid working, have brought challenges too. Some tasks are simply more difficult to do remotely.
How hybrid work will fuel the adoption of DaaS [Q&A]


Hybrid work is here to stay, and as companies deploy virtual desktops to enable work from anywhere, IT teams are increasingly challenged with securing their network and sensitive data.
We spoke with Tim Minahan, executive vice president of business strategy at Citrix, about how work has changed and how the technologies and policies used to support it need to change with it.
Poor security practices still a challenge for hybrid work


Almost a third (29 percent) of workers still use the same passwords for both personal and work accounts, potentially compromising their organisation if a personal account gets hacked.
A new study of 2,000 UK adults carried out by OnePoll for professional services company Gemserv also shows 39 percent of respondents access corporate accounts and content from their personal devices often or always, with another 24 percent doing so sometimes.
Three-quarters of businesses plan to redesign the office as employees return


The switch to hybrid working driven by the pandemic has had a major impact on the relationship between employers and employees.
As people begin to drift back to the office, a new study by audio visual equipment specialist Poly shows that only 19 percent of enterprises are expecting staff to come back to the office full time, while 77 percent plan to redesign the office to include more open-plan areas, collaboration spaces, areas to socialize and quiet zones.
IT support still not getting to grips with hybrid working


In spite of two years of radical change brought about by COVID-19, most IT service management (ITSM) organizations still haven't redesigned their employee support for a hybrid world.
A new study from AI service management company Espressive finds that even though there are new support tools available most enterprises haven't updated their model for employee self-help, forcing remote employees to phone and email the help desk in record numbers.
SMEs face challenges around remote working


IT teams in small and medium businesses report a significant increase in challenges surrounding migrating and managing remote workforces, despite lower security concerns and adequate budgets.
The latest State of the SME IT Admin Report from cloud directory platform JumpCloud finds the top three security priorities are adding layered security for truly secure remote work, making remote work easier for end users, and making remote work easier for admins.
New platform aims to blend in-person and remote work


Since the COVID pandemic hit we've become used to working using remote collaboration platforms. But the problem is there are lots of options to choose from and they don't work together.
A new platform launched today by Klaxoon enables organizations to seamlessly blend in-person and remote work with tools including a virtual whiteboard, surveys and memos, along with video and audio.
How to keep your hybrid workforce engaged


The way businesses operate has changed significantly since the first national lockdown in March 2020. But arguably one of the biggest changes has been the way businesses use technology. Data from McKinsey shows that businesses accelerated their digitization by three to four years in the first four months of the pandemic.
This adoption of new technology has not come without its teething problems, however, and this is especially true for businesses with large office contingents. These workers promptly switched to remote working in March 2020 and had to adapt to these technologies while working from home. Google data shows that searches for terms on how to use tools like Zoom rose exponentially during the first few months of the pandemic, with "how to use Zoom" increasing by 7,016.74 percent.
Cybersecurity storm threatens the hybrid workplace


A new report from HP Wolf Security looks at how hybrid work is changing user behavior and creating a 'perfect storm' of cybersecurity challenges for IT departments.
The research shows that a growing number of users are buying and connecting unsanctioned devices without the IT team's approval. It also highlights that threat levels are rising, with attackers increasingly successful at bypassing defenses and tricking users into initiating attacks through phishing.
Workforce optimization in a new world of worker mobility


A recent BBC article highlighted the tidal surge of workers looking for new jobs in the post-pandemic world. Dubbed "The Great Resignation", the data paints a startling picture of people "leaving the workforce or switching jobs in droves". A similar survey by Microsoft of more than 30,000 workers showed 41 percent were considering quitting or changing professions within twelve months. Meanwhile yet another study of British and Irish employees showed 38 percent planning to quit in the next six months to a year.
These alarming figures could make any employer break into a sweat, unless they were in the recruitment business. However, in sectors that struggle with high staff turnover even in normal times, the projected increase in labour mobility presents an existential threat. In the contact center industry, for example, where employee turnover is usually around 26 percent annually -- significantly higher than the national average of 10-15 percent -- mapping on the new churn multiplier might even mean total workforce loss.
Hybrid working has boosted Apple adoption in the enterprise


The switch to remote and hybrid working has seen 76 percent of enterprises report increased use of Apple devices, according to a new study from device management company Kandji.
Mac notebook computer use is up the most with a 63 percent reported increase. Additionally, over half (53 percent) of respondents report that requests for Apple devices have increased in the past two years, and far more report bigger increases in requests for Apple (42 percent) than any other device (11 percent).
New browser-based enterprise endpoint is designed for hybrid working


A browser-based endpoint solution created to address the unique threats imposed by the hybrid workforce and designed with employee experience in mind is being launched today by Talon Cyber Security.
TalonWork can be deployed across the organization in less than an hour, allowing security leaders to make the browser their first line of defense with minimum complexity, cost and without additional hardware.
Hybrid working is popular but workers hate being 'always on'


The COVID-19 pandemic brought about a rapid shift to home and hybrid working, a change which looks as though it could be here to stay according to new research from video conferencing specialist Poly.
The survey of over 7,000 hybrid workers across seven countries shows that 82 percent of respondents intend to spend at least one day a week working from home in the future, with 54 percent planning to split their time evenly between office and home.
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