Microsoft launches English-speaking chatbot in India
Microsoft has released yet another chatbot, and this one is aimed specifically at the Indian market. Named Ruuh, the chatbot is said to enjoy chatting about Bollywood, music, humor, travel and browsing the net.
It is available only in India and only in English, at least for now. It was launched on February 7, with Microsoft filing for a trademark on March 15.
Secure messaging app Telegram gains end-to-end encrypted voice calls
In an age of constant surveillance and eroding privacy, there is increasing interest in secure messaging platforms such as WhatsApp and Telegram. While Telegram has gained quite a following, there is one feature that users have been begging for: voice calls.
Now users' prayers have been answered. The latest update to Telegram finally heralds the arrival of secure voice calling, and it features an interesting key exchange mechanism: users need just compare four emoji. If the emoji match, the connection is secure!
Insights on RCS and how it will replace SMS [Q&A]
Over the past 25 years, SMS text messaging has become the most personal and ubiquitous form of communication in the digital era. In fact, it hasn’t simply held its ground, it’s actually gained momentum -- with global consumers preferring to communicate with businesses through this intuitive channel. As technology continues to bolster SMS capabilities, a new form of mobile messaging known as Rich Communications Services (RCS) is making waves in the mobile revolution.
Leading the charge, OpenMarket has joined forces with Google to help businesses realize the full capabilities of RCS messaging for customer engagement. We caught up with its senior market development manager Oisin Lunny, to learn about the company’s recent partnership with Google and details on what’s fast becoming the next generation of A2P (application to person) texting -- RCS.
Facebook Messenger now lets you share your location for an hour at a time
Facebook is introducing a new feature to its Messenger app for iOS and Android that makes it possible to share your current location with contacts. It is also possible to share other static locations to enable you to point out places on a map.
With Facebook and location-sharing mentioned in the same sentence, there will be obvious concerns about privacy. To try to allay these fears, the current location is only shared for a maximum of an hour, and can be manually stopped at any time before the countdown reaches zero.
Encrypted messaging service WhatsApp criticized as 'a secret place to hide' for terrorists
WhatsApp has been criticized for failing to help police following the revelation that Khalid Masood used the encrypted messaging service shortly before running down numerous people and stabbing a policeman to death in London last week.
The UK home secretary Amber Rudd spoke out over the weekend, saying that police and other agencies should be granted access to encrypted messages with a view to countering future terrorist attacks. Later this week, Rudd is due to meet with technology leaders to talk about how the government should be able to access messages protected by end-to-end encryption -- something already dropped from the controversial snooper's charter.
Facebook Messenger borrows from Slack with Reactions and mentions
Facebook is not shy about stealing features from other messaging tools, and it's usually Snapchat that is used as inspiration. With the latest update to Facebook Messenger, it's Slack that is being borrowed from.
Today Facebook Messenger gets two new features: Reactions and mentions. These work in very much the way you would expect, and Reactions make a successful transition from the Facebook newsfeed to Messenger after having made a brief appearance to a testing group recently.
Workplace collaboration survey finds employees want a more interactive approach to solving business problems
Advanced technology and flexible work environments have changed the face of the workplace in recent years. Businesses that seek to empower teams with collaborative tools and environments are not only proving to be more productive, but are better attracting and retaining talent, too.
We at Oblong Industries recently set out to better understand how business people feel about the state of their current workplace collaboration and technology. We developed and conducted a survey of attendees at the Integrated Systems Europe (ISE) conference in mid-February, one of the largest AV and systems integration shows in the world with over 73,000 attendees this year. The survey found that most employees want a more interactive approach to solving business problems. Respondents also revealed challenges with existing meeting room collaboration tools but saw potential for greater engagement and productivity through more immersive technology.
End-to-end encryption exploit left WhatsApp and Telegram vulnerable to hackers
When WikiLeaks' Vault 7 revelations about the spying capabilities and techniques were unleashed, there was concern about a number of popular apps and services that -- the documents suggested -- had been compromised. Included in this list are popular, secure chat apps WhatsApp and Telegram, and Check Point software has just released details of a vulnerability that left millions of user accounts exposed to hackers.
Google was recently criticized for releasing details of a security hole in Windows (and, subsequently another one in Internet Explorer and Microsoft Edge) before Microsoft had patched it. In fact, it was a third party who jumped to the rescue, issuing patches before Microsoft. This time around, however, after notification of the problems from security firm Check Point, WhatsApp and Telegram both patched the security holes within a week.
Updated Skype extension for Chrome brings one-click Skype integration to calendars, emails and Twitter
Microsoft is pushing out an update to its Skype extension for Chrome, bringing a host of new features to a range of online services. The update means that you can add Skype call links to emails, calendar events, and social media postings with a single click.
With support for Gmail, Google Inbox, Outlook.com, Google Calendar and Twitter, Microsoft is clearly trying to cover a lot of bases. Twitter is arguably something of a strange choice, but by embracing rival Google services, Microsoft is clearly keen to make Skype more accessible for as many people as possible.
TeamViewer unveils web conferencing solution for enterprises
TeamViewer is looking for a piece of Amazon Chime's pie as it introduces a competitor, Blizz by TeamViewer. It is a dedicated web conferencing and collaboration solution, aimed at the needs of small and medium sized businesses and mid enterprise organizations.
The product is available right now, and comes in three plans with different functionalities.
Microsoft Teams will be generally available on March 14
Microsoft is preparing to officially launch its competitor to Slack, Teams, which it announced last November.
Microsoft will begin the rollout of its new product by first making it available to Office 365 customers. The launch event and the global rollout will take place on March 14.
Facebook is finally getting a Dislike button... in Messenger
Facebook is famous for its Like button, but there have been calls for the exact opposite for many years. People have been clamoring for a Dislike button for a long time, but the closest we've got so far is Reactions -- which at least give the option of responding negatively to something... even if it doesn't make any difference in the long run.
Now Reactions are expanding beyond the main Facebook site and appearing within Messenger. This gives users the opportunity to respond to messages -- just as they can to posts -- with a quick emoji from a pre-populated list. Best of all? There's a Dislike option!
Like Google, Samsung is ready to further embrace RCS messaging
It is really starting to feel as though the days of SMS and MMS are well and truly numbered. Google has already updated its Messenger app, renaming it Android Messages as it aims to branch out into Rich Communication Services, and now Samsung has announced that it's ready to jump in too.
After new tablet announcements at MWC 2017, Samsung says that its acquisition of NewNet Communication Technologies' RCS solution means it is ready to expand its messaging services. Samsung's embracing of RCS will bring features such as group messaging, file transfers and video calls to users and Samsung says its RCS cloud will help mobile operators to quickly roll out new services.
Google renames Messenger to Android Messages as the company pushes RCS
Just last week we were talking about Google's championing of RCS (Rich Communication Services), the successor to SMS. Now the company has renamed its Messenger app to Android Messages as it aims to become not just the default SMS app, but the default RCS app for Android users.
The name change also helps to better differentiate the app from others that had the same name -- such as Facebook Messenger, which is shortened to just Messenger on shortcuts. At the same time, the change is likely to cause a degree of confusion thanks to the sheer number of messaging apps Google now has.
TransferWise's Facebook Messenger bot lets you transfer money internationally
Top messaging services have evolved past their basic role, as the major players in this market look to differentiate their offerings from the rest of the crowd. Facebook, for instance, added a bot platform to Messenger last year to make it more relevant to businesses and consumers.
Through bots, businesses provide better customer service while consumers can more easily get in touch with service providers. The platform has quickly gained traction, with the latest addition to the fold being international money transfer service TransferWise.
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