Articles about Mobile

Following all of the NSA revelations, mass surveillance has increased the general level of paranoia to be found online -- although it could be argued that not all surveillance is bad. With everyone on such high alert it's little wonder that an app that described itself as "an anonymous social network that allows people to express themselves" should be so popular. Whisper encourages users to embrace the supposed anonymity it offers and reveal secrets they would not otherwise feel comfortable sharing.

An investigation by the Guardian found that the app is tracking the location of its users -- even those who have opted out of such tracking. As a result of the Guardian's report, Whisper amended its terms of service and introduced a new privacy policy. But the revelations will cause concern to users of the service, who sent more than 2.5 million messages per day.

Continue reading →

Mention web or mobile surveillance, and you're sure to raise a few hackles. But the current Ebola outbreak is showing that the data collected from handsets can be extremely useful. The idea of tackling a disease with 'big data' gathered from mobile phones might seem a little odd, but it's actually an incredibly valuable source of information. Telecom firms such as Orange have been working with data scientists, using anonymized data gathered from phones to track population movement in regions affected by Ebola.

The BBC points out that even in relatively poor countries in Africa, mobile phone ownership is still high. Experts have been able to use this data to determine the best places to set up treatment centers, and it's an idea that has been pounced upon by the CDC.

Continue reading →

As mobile devices become almost ubiquitous, their attractiveness as a channel for businesses to interact with their customers becomes greater.

According to last year's ICMI mobile customer service strategy survey, 68 percent of experts believe mobile can improve the customer experience. To help companies take advantage of the opportunities mobile offers, enterprise mobile specialist OpenMarket is launching its latest Mobile Engagement Platform. It's a SaaS-based solution, allowing enterprises to easily create and deploy smart, interactive mobile engagement services worldwide with connectivity to over 200 countries.

Continue reading →

The red telephone booth is one of the most enduring icons of the UK; but as delightful as their housings may be, the humble payphone has had its day. Coin and card-fed phones are on the verge of being consigned to the history books, while the mobile phone goes from strength to strength. But mobile phones, for all their strength in portability, coverage, and flexibility, have their kryptonite: battery life. In keeping with the environmentally-friendly preference for recycling and reusing rather than trashing, unused phone boxes are being given a new lease on life.

Should you find yourself wandering down London's Tottenham Court Road and notice that your battery is getting a little low, there's a green solution popping up. Phone booths that would have otherwise be left to rack and ruin are being converted into solar-powered charging stations that can be used completely free of charge.

Continue reading →

The European Aviation Safety Agency (EASA) has decided that mobile phones are completely safe to use in-flight, including during take-off and landing. Previous rules required passengers to either switch off phones, or flip them into airplane mode. The EASA's latest decision does not mean that there is an automatic right of mobile use afforded to fliers, but airlines now have the option to permit handset use on their flights. So if you've splashed out on an iPhone 6, bendy or otherwise, you can show it off to your fellow fliers.

While airplane mode blocks the ability to send and receive calls and messages, many passengers have found that they are asked to switch off entirely and refrain from using their handset in any way. The new ruling will arm passengers with more ammunition if they want to argue their case, but it's likely that many European flights will quickly bow to popular demand and permit the use of phones.

Continue reading →

Apple and Google do not want the US Government to be able to access your private data, even when search warrants are involved. It's a bold stand they're taking, which has been applauded by privacy advocates and, quite probably, criminals as well. But, guess what? That does not sit well with the authorities. FBI Director James Comey is troubled by the idea that the all-mighty agency that he runs can be stopped dead in its tracks when trying to see your intimate photos, videos and whatnot. Imagine that.

Here's what the fuss is all about. If encryption is turned on, the encryption key, that is needed in order to access the data that is stored on an Android or iOS 8 device, is in the user's control, instead of Google's or Apple's. As such, this allows the companies to be unable to comply with search warrants. It's clever: you can't give what you don't have.

Continue reading →

Key to the sales process is communicating with customers and often that means sales people being away from the office. Mobile technology means that there's no excuse for being out of touch though.

CRM specialist Selligy is launching a set of tools that allow sales professionals to manage their deals and update their sales forecasts quickly and accurately from their smartphones. IT uses information from the phone including location and calendar details to deliver relevant information when it's needed.

Continue reading →

Whilst smaller businesses are keeping pace with mobile adoption trends they don't always have the security knowledge needed to protect themselves.

This is among the findings of a survey by Kaspersky Lab which asked 3,900 IT professionals worldwide about the challenges encountered by their businesses over the last year.

Continue reading →

Seven years after its inception, online image editing service Aviary has been acquired by Adobe. The Photoshop stalwart is no stranger to the cloud, but this latest purchase seems to indicate that the company is looking to expand further in this arena. Pay a visit to the Aviary website and the Adobe branding is already in place -- there's also a new entry on the Aviary company timeline that has been updated to reflect the acquisition. The Adobe-branded Aviary website makes clear the thinking behind the move: "accelerating delivery of mobile apps that integrate with Adobe Creative Cloud".

It seems that the main reason for Adobe's interest in Aviary is the fact that the ornithologically-named firm has developed a number of mobile SDKs. Aviary is already a popular tool, and Adobe is understandably keen to monetize the popularity of cloud apps and mobile services: Aviary is a ready-made package that encompasses both of these ideas perfectly. An announcement by Adobe explains that "the acquisition accelerates Adobe's strategy to make Creative Cloud a vibrant platform for third-party apps, through a new Creative SDK".

Continue reading →

Many businesses rely on CRM tools to store sales data, but the increased use of mobile devices has led to new demands for information to be available anywhere at any time.

Now Base which describes itself as an intelligent sales productivity platform, has added a range of new features to boost team productivity and make data available in real time.

Continue reading →

Although mobile devices are becoming essential in many workplaces security budgets are failing to reflect the growing numbers of devices that need protection.

This is among the findings of a new report by electronics and systems specialist Raytheon. According to the research around one-third of employees use mobile devices exclusively to do their work and this is expected to increase to an average of 47 percent of employees in the next year.

Continue reading →

How do you view BetaNews and other websites? While desktop browsers are still the most popular way of accessing the web for most of the world, mobile internet use is rapidly gaining in popularity.

According to independent website analytics company StatCounter, the use of mobile devices to access the internet has increased by 67 percent worldwide over the past 12 months, from 17.1 percent to 28.5 percent (as you might expect, with its tech-savvy audience, BetaNews has a higher portion of mobile users, but more on that later).

Continue reading →

New figures show that global smartphone shipments for 2014 are set to be 19 percent higher than the previous year. Juniper Research reports that handset shipments are forecast to jump from 985 million in 2013 to 1.2 billion this year.

Smartphone popularity continues to rise, and this has been driven -- at least in part -- by the appearance of handsets with bargain basement prices. While the likes of Apple push premium-priced smartphones, emerging markets are lapping up handsets priced at $150 and under.

Continue reading →

New research by analysts at Gartner shows that more than 75 percent of mobile apps are set to fail basic security tests by 2015.

This is a particular worry for enterprises as employees may download software from app stores. These apps offer minimal or no security assurances but are able to access sensitive business data and violate company security policy.

Continue reading →

At its seventh Uncarrier event in San Francisco, T-Mobile unveiled plans to clutter up the internet for everyone -- T-Mobile customers and non-T-Mobile customers alike. On the face of it, things sound great. The T-Mobile Personal CellSpot offers free Wi-Fi calling and "fast data". The Cellspot is essentially a router which can be yours for a deposit of $25 but the difference is that it has been tweaked so that it prioritizes HD Wi-Fi calls over other traffic on the network. If you live in an area with poor mobile reception -- which can be just as frustrating as having to put up with a terrible internet connection -- this might sound like wonderful news, but when you look at the bigger picture, it is really such good news?

Let's try to ignore the fact that in order to get hold of one of the Personal CellSpots, you need to stump up a refundable deposit -- whoever heard of renting their router? -- and ask the first question: who actually needs "HD" phone calls? Pictures are HD, and there really have been very few complaints about the overall quality of voice calls on mobiles over the years. This is just gimmicky and inefficient. T-Mobile CMO Mike Sievert indicated that customers would enjoy the portability of the device -- easy to take on the road and set up anywhere. But how many people take a router away with them? Is this really going to become the norm?

Continue reading →