Check your pulse -- automate the dynamic enterprise
How do you keep up with the pulse of your business? For most companies, everyday activities are based on business processes that are repeated and repeatable. A retail company takes in sales. They process credit cards. They order more stock. They replenish inventory. A manufacturer procures raw materials in a global market. Then, they transport them to the manufacturing facilities. Finally, they create their product and distribute it.
No matter what the business or the task, every activity that costs or makes money is governed by a process. In the current business landscape, most businesses run these processes using IT tools. Managers look to IT to build in logical, dependent frameworks that keep the whole business running like clockwork. With the Internet, Cloud and mobile technologies, IT also has the task of connecting all of these activities together so that they can be controlled, orchestrated and monitored from almost anywhere.
Potential game changer: Real-time commerce engine Ginjex launches in beta
London-based startup Ginjex launched its "real-time availability engine" in Beta on Wednesday, providing small and independent businesses a place to list their availability live so customers can get the services they need exactly when they need them.
Bringing goods from website to consumer has become a mind-bending race to see who can get there the fastest. Zappos set a standard for speed with its common next-day delivery upgrades, and Amazon Prime offers subscribers next- and second day shipments on all purchases for just a couple of dollars, where just a few years ago, such rapid delivery used to tack on a significant extra cost.
Promodity's marketing campaign management service for small businesses goes free
Still reeling from the $1.5 million in funding it secured in July, Israeli startup Promodity on Friday announced its advertising campaign management platform for small businesses will now be free.
One of the main goals of Promodity's service is optimizing conversion rates, which is more or less the Golden Goose of Web marketing. The conversion rate, in short, is the ratio of people simply browsing to people actively buying. Of course, "buying" isn't always the goal for marketers, sometimes getting a website viewer to become a member is the goal, sometimes getting them to download an app or piece of software is the goal.
Why aren't you mobilizing your business in the cloud?
Is your business cloud-ready? More importantly, are you using the cloud to mobilize your business? Mobile connectivity has become crucial to businesses, and in many cases a necessity. While on the road, it's important for your employees to have access to their email, mission-critical business applications, and the Web itself.
A recent study by research firm SMB Group showed that small-and-medium businesses are looking to mobilize, not only increase productivity but save money. Forty-four percent of all respondents said the ability to work from the field was a driving force in their mobile business strategy, while one-quarter say the ability to make decisions faster was a key factor.
PC-era dinosaurs: Beware the BYOD Extinction Level Event
Ah! Life in paradise. As the literal incarnation of the mythical "guy who ran away to a tropical island", I've had the joy of returning to my once primary (and now mostly vacation) home in the United States only to discover all of the things that can go wrong with an empty house in the Florida heat (this time, it was a failed A/C compressor -- ugh!).
However, I've also had the opportunity to revisit many of my core IT beliefs from the perspective of a relative outsider living in the slower-paced world of coconuts, litches and 2Mbps ADSL connections. Basically, my geographic isolation has forced me to take the long view on new technology trends. Which is why I'm so excited about the potential of BYOD: I see the emergence of the Post-PC phenomenon as a truly disruptive force that will forever change how people view "computers".
Windows 8 will be the new Vista?
What should business expect from Windows 8? Do they even want it? Do IT decision-makers believe the OS will provide them with additional features that will improve their business operations? We can’t fully know the answer until Windows 8 launches in October, although more will be revealed when volume-license subscribers get access to the software early next month.
For now, here is what we do know: Version 8 is a sharp break from the existing Windows brand of operating systems. That brand has been around since the DOS-days. Microsoft is striking out in new ways that will push the OS technology in new directions. Many businesses won't want to follow.
Nation-state hackers attack small businesses, too
Small businesses have their hands full these days in light of a down economy, tightening budgets and the steepening pace of business, but with nation-state hacks front and center in the threatscape, should you worry about those, too, or are you (and your customers) safe?
Nation-state hacks bring to mind images of large defense contractors, big government offices, and/or high profile financial institutions. After all, if a bad actor overseas stole the cutting edge design of a new nuclear reactor, it would be quite a haul for that government and its cronies -- and worth their time, money and effort to go after. But you’re a small business, too small to garner that kind of attention, right?
Four self-hosted Dropbox-like services businesses can use
File synchronization services like Dropbox have really taken off in recent time. They basically allow you to sync files between devices using cloud storage as buffer. Depending on the service, you get web access, document editing options, photo galleries, media streaming and more on top of that.
All services have in common that they encrypt the connection between your computer and the cloud host to protect the data from third parties that try to intercept or record what is being transferred. Each service has implemented its own scheme, and it is often difficult and sometimes even impossible to find out how the data is protected by the service.
I run my business from iPhone 3G
Second in a series. Editor's note: To commemorate iPhone's fifth-anniversary, we present several stories looking at its debut and colorful history -- so far. Who says you need the newest tech to be productive, eh?
As a writer and freelance IT contractor, I am in effect running my own business. I have multiple clients, assignments with deadlines, meetings with suppliers and contacts, and lots of marketing to arrange. Over the last few years I’ve noticed that I can manage all of these activities from my humble iPhone 3G. In effect I’m running my business from my phone, which is pretty amazing when you think that the original iPhone is only five years old today. In that short time the ‘God phone’, as some dubbed it at the time, has completely transformed what a phone can be.
We can’t expect regulators to become our crowdfunding coaches
Last in a series. In part one, we learned how important crowd funding can be for helping tech startups and the economy. In part two, we worried about how criminals and con men might game the eventual crowdfunding system when it starts in earnest next January. And in this final part I suggest a strategy for crowdfunding success that essentially comes down to carpe diem– seize the day!
Crowdfunding done right will have a huge positive impact on any economy it touches. But by done right I mean done in a manner that maximizes impact and minimizes both corruption and unnecessary complexity. This is not something that must be accomplished specifically through strict regulation, either. I’m not opposed to regulation, just suspicious of it. I’m suspicious of any government policy that purports to be so elegant as to accomplish economic wonders at little or no cost. That just hasn’t happened in my fairly long lifetime so I see no reason to expect things to change.
Crowdfunding will bring out the crooks and the con men
Second in a series. Legal crowdfunding is coming, as I explained in the first part of this series. Thanks to the Jumpstart Our Business Startups (JOBS) Act, investors big and small will soon have new ways to buy shares in startups and other small companies. This should be very good for growing companies and for the economy overall, but there’s peril for individual investors -- from scammers likely to be operating in the early days of this new law.
Most concerns hearken back to the Banking Act of 1933, enacted to bring order and regulation to the banking industry during the Great Depression. It was the collapse of the banking industry, not the stock market crash, that did most of the damage during the Depression. Also called the Glass-Steagall Act, it established federal insurance for bank deposits, keeping banks in the savings business and out of investing, leaving the trading to stock brokers and investment banks, which were not allowed to take deposits. Glass-Steagall along with the Securities Act of 1933 and the Securities Exchange Act of 1934 established a regulatory structure that many people thought worked well, until 1999 when parts of Glass-Steagall were repealed by the Gramm-Leach-Bliley Act. Sorry for all the legislative history, folks, but you can’t tell the players without a program.
Why do we need crowdfunds?
First in a series. When President Obama signed the Jumpstart Our Business Startups (JOBS) Act on April 5th, the era of crowdfunding began as individual investors everywhere were promised an opportunity to gain access to venture investments previously limited to institutions, funds, and so-called qualified investors. Come January 1, 2013, we’re told, anyone can be a venture capitalist, but hardly any of these new VCs will know what they are doing. Spurred by the new law we will shortly see a surge of crowdfunding startups giving for the first time unqualified investors access to venture capital markets. And it will be a quagmire.
Like disk drive startups in the 1980s, each of these new crowdfunds will project 15-percent market share. Ninety-five percent of these funds will fail from over-crowding, under-funding, mismanagement, lack of deal flow, being too late, being too early, or just plain bad luck. A few will succeed and a couple will succeed magnificently, hopefully raising all boats. The point of this column and the two to follow is to better understand this phenomenon and how readers can benefit from it or at least avoid losing their shirts.
Meet Samsung Series 3 Chromebox
Chrome OS is taking up new residence. Today Google and Samsung launch Chromebox, a Mac mini-like computer to which buyers attach keyboard, mouse and monitor. The idea isn't novel: Users keep their existing peripherals while upgrading hardware and migrating to a spanking new operating system. For anyone looking to get off the OS X or Windows train, Chromebox proves to be an affordable alternative running Google's browser-boasting, cloud-connected Linux-based OS.
Samsung Series 3 Chromebox joins Samsung's second-generation Chromebook, the Series 5 500, also launched today, and it's a bargain by comparison -- $329 versus $449 for WiFi-only laptop and $549 for 3G combo. The chromebox also sports a faster processor, 1.9GHz vs 1.3GHz for Chromebook. The cloud-computing device, now with loads of local functionality and storage, is well-suited for educational institutions and small businesses.
Match technology purchases to your specific needs
Second in a series. In part one of this article we covered how to create and manage purchase requirements. In part two, we describe a way to evaluate products against those requirements, to find the one that best matches your needs.
One way of evaluating products is to rate how well they meet the individual requirements, and express that rating as a numerical score. Tally the individual requirement scores to calculate a product score, which is a single number that expresses how close a product is to your requirements. Rank products based on these scores, and the highest scoring product is the one that best matches your specific requirements.
Smart technology procurement starts with identifying what you need
First in a series. Many IT professionals know how difficult major technology purchases can be. Projects like picking a new CMS system, selecting a data center or replacing helpdesk software are relatively infrequent. This means employees are not well-practiced with determining and organizing requirements or the product selection process.
They are often biased towards those products they already know, and may not be familiar with some others competing in that market segment. Throw aggressive sales people and tight deadlines into the mix and you have the recipe for a technology purchase that is decidedly not optimized for the business.
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