Articles about VoIP

End of the line: How UK businesses can prepare for the telecoms Big Switch Off [Q&A]

With the UK's national 'Stop Sell' having commenced in September this year and the Public Switched Telephone Network (PSTN) switch off due by December 2025, business owners need to have all the facts and critical information that they need to act fast and confidently to make the right decisions about their digital alternatives.

With the switch off deadline looming how can businesses in the UK ensure that they are prepared for these significant, but exciting changes to communications?

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PSTN/ISDN switch-off: What businesses need to know

When it comes to comms, the pace of change is increasing and with a shift to remote working and study, the need to be flexible and fast is more important than ever. In 2015, BT announced that its PSTN/ISDN lines will be turned off in 2025. Given the rapid evolution in the way we communicate, now is as good a time as any to be prepared for this.

The decision to switch off has been made largely due to both technologies becoming outdated and unable to handle the volume, speed and quality of data in today’s increasingly digital world. But what do you need to know, and how can one prepare?

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Hackers exploit business VoIP system vulnerability

Researchers at Check Point have uncovered a fraud operation targeting more than 1,200 business VoIP phone systems worldwide.

Hackers are exploiting vulnerabilities in the popular Sangoma and Asterisk VoIP phone systems to gain control of the system. They then seek to monetize that access by selling auto-generated calls and forcing systems to call premium numbers owned by the hackers to collect revenues, without the targeted business being aware.

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VoIP vs SIP: Which one is winning the telecoms war?

Back in 2008 the death knell of the PBX was being forecast -- albeit mainly by VoIP suppliers. Whilst sales have dropped and there was some amalgamation of suppliers there is still a strong market. The number of PBX extensions still outnumbers VoIP by around seven or eight to one.

So, to misquote Mark Twain -- reports of the PBX’s death have been grossly exaggerated. It is the rise of a parallel technology SIP that has blunted many of the arguments put forward by VoIP suppliers suggesting we should throw away that box on the wall.

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IP shielding enables secure voice and video conferencing

There's a great deal of emphasis on securing data and email, but essential business communication via voice and video tends to get ignored. Yet these communications are vulnerable, partly because devices constantly release metadata, telling the network where and how to route communications.

To address this, Privacy-as-a-Service platform specialist Dispel is launching a secure voice and video conferencing service, a single application designed to provide enterprises and individuals with impenetrable private communications on their smartphones and mobile devices.

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Google enters the landline business with Fiber Phone

Google has its tentacles wrapped around many things. Not only does it dominate search, and provide the most popular mobile operating system with Android, but it is also an ISP with Fiber and a cellular provider with Project Fi. If it involves the movement, collection, or analysis of data, the search giant seems interested.

With so many people owning smartphones nowadays, you'd expect landline service to be going the way of the dodo bird, but there are many reasons to have it, such as dependability in an emergency. Today, Google is surprisingly entering the landline business with the VoIP-powered Fiber Phone. No, it is not an early April Fool's Day joke, folks -- it is the real McCoy.

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Your VoIP phone could be used to spy on you

You should be careful when running voice-over-IP (VoIP) phones, as weak passwords could turn your device into a covert spying tool.

Security consultant Paul Moore says he has discovered how default and weak passwords on enterprise-grade Snom VoIP phones could allow attackers to make their own calls using your service, or listen to your conversations.

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SMBs are missing out on IP communications

Using IP communications can save businesses a lot of money, but new research suggests that smaller businesses may be missing out.

Edgewater Networks and Metaswitch Networks have surveyed 1,250 SMB decision-makers at companies with fewer than 500 employees. The results show that IP communication adoption rates in the SMB sector are quite low, averaging just 25 percent across companies with fewer than 100 employees, and most service providers aren't doing much to change the story.

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Choosing a VoIP system: 7 things to consider

As the world grows increasingly digitalized, it is no surprise that companies are making the switch to Voice over IP (VoIP) for a more versatile and affordable solution to their unified communications (UC) needs.

Not only is VoIP able to improve a business’s operating effectiveness, but it can cut telecom costs while increasing overall performance. Choosing the right telephony system, however, is a huge decision with warranted risks. Below, we discuss seven topics to mitigate those risks and help you find the best VoIP solutions for your business.

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VoIP done right: 11 best practices for moving to cloud-hosted PBX

Too often, cloud hosted VoIP gets a bad rap on the internet. People bashing provider A because call quality stunk. Or giving provider B a tough time because staff constantly had "fishbowl effect" issues with the service. I've read many of the reviews out there, and I'm here to set the record straight about cloud VoIP: the majority of these negative reviews are pointing fingers the wrong direction.

Much of what people see online about cloud hosted VoIP negativity is FUD -- partially being peddled by customers with poor networks, and partially by some nefarious traditional premise-based VoIP telco providers trying to stem the wave of customers moving to the technology.

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Migrating from Windows Server 2003: 12 best practices straight from the trenches

Tech suport

Most of us have hopefully managed to get off the sinking ship that was Windows XP. As much of a recent memory as that has become, a new end of life is rearing its head, and it's approaching fervently for those who haven't started planning for it. Microsoft's Windows Server 2003, a solid server operating system that's now about eleven and a half years old, is heading for complete extinction in just under 300 days. Microsoft has a fashionable countdown timer already ticking.

Seeing as we just finished our second server migration in a single week (a personal record so far), sharing some of the finer aspects of how we are streamlining these transitions seems like a timely fit. This braindump of sorts is a collection of best practices that we are routinely following for our own customers, and they seem to be serving us well so far.

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How PSTN voice in Lync Online will bring unified VoIP to the masses

Let's be honest with ourselves: in its current app-driven iterations, VoIP is nothing more than a value added novelty. Sure, we Skype with grandma and Lync with our coworkers, but the extent of VoIP penetration into our daily lives starts and stops in bite sized chunks. As much as every me-too VoIP provider would love for us to conduct our lives according to the functionality of their limited purpose apps, the average person usually doesn't have the same feelings about VoIP as IT pros do.

Don't get me wrong in any way. I absolutely love what VoIP has enabled my business and clients to do. We're leveraging Lync on a daily basis with our staff in the field and main office. My clients are using a variety of VoIP endpoints like RingCentral or 8x8 desk phones, soft phone apps, Skype -- even GoToMeeting can be considered VoIP for the voice and video capabilities it provides.

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