Exploring how AI-powered chatbots are changing the business world [Q&A]
Thanks to high-profile tools like ChatGPT, we've witnessed AI appearing in more and more areas and projects this year. Next week sees the launch of the latest Chatbot Summit, held at ExCel London on October 11-12, bringing together industry experts to share practical skills, knowledge, and insights.
We spoke with Chatbot Summit 2024 founder and executive chairman, Yoav Barel, to discuss the impact of AI technology and how businesses can prepare, as well as what summit attendees can expect from the event.
Microsoft releases Windows 11 Build 23560 with a useful new Copilot AI feature
The big new update for Windows 11 began rolling out last week. This introduces a wealth of new features to the operating system, chief of which is Copilot, Microsoft’s new AI-powered assistant.
This addition is still quite new, and so not without its problems, but Microsoft is working on improving it. Windows Insiders in the Dev Channel today get a new build which adds to Copilot's abilities. There are a number of known issues with Copilot to be aware of, however.
Microsoft unveils the next generation of OneDrive with a massive update of its cloud storage service
Microsoft is updating OneDrive as part of a major revamp of the cloud storage service. With the third generation of OneDrive, there are not only visual changes, but also new tools and features to use along with, almost inevitably, a dash of AI courtesy of Copilot.
Described as heralding the "future of file management”, Microsoft's OneDrive update includes a redesign home experience to help speed up finding what you need. File sharing has been simplified, there is better offline support, and there are numerous performance enhancements. What is currently rolling out is only the beginning; Microsoft promises even more tools and features soon.
The future of AI in payments is already here
The strongest case for bringing artificial intelligence-powered technology into the electronic bill payment and presentment (EBPP) space stems from the reality that, in some ways, it is already here. Many of the buzziest applications like machine learning-powered customer service chatbots and AI-written content are continually developing and still a ways off from being called perfected. But there are other ways AI tools are already quietly powering some facets of the EBPP industry.
The EBPP industry is still in the earliest stages of implementing these tools. By working to understand the reality of AI in the EBPP space today, executives seeking to find the most effective uses of AI and forecast the future of the industry can both reframe their current perspectives, and calibrate their expectations and strategies for what’s to come. The areas in which AI solutions can be most helpful as they grow more advanced may not be the most headline-grabbing, but they will make a significant impact on the industry.
Microsoft admits what many Windows 11 users already knew: Copilot is buggy
The current enthusiasm for everything to be injected with a dose of AI means that just about nothing is left untouched by artificial intelligence, and that includes Windows 11.
Microsoft recently started the roll out of Copilot, its AI assistant, and it has received something of a lukewarm reception. Promising much but currently delivering little, the disappointment surrounding Copilot is heightened by the presence of various bugs -- especially for anyone who is reliant on Narrator.
Most AI detectors can't tell if a phishing email was written by a bot
The latest Phishing Threat Trends Report from Egress, based on data from its Egress Defend email security tool, reveals that nearly three-quarters of AI detectors can't tell if a phishing email has been written by a chatbot.
Because they utilize large language models (LLMs), the accuracy of most detector tools increases with longer sample sizes, often requiring a minimum of 250 characters to work. With 44.9 percent of phishing emails not meeting the 250-character limit, and a further 26.5 percent falling below 500, currently AI detectors either won't work reliably or won't work at all on 71.4 percent of attacks.
The impact of evolving AI in cybercrime [Q&A]
Artificial intelligence (AI) has been an evolving trend at the very center of cybersecurity in recent years. However, the release of a wave of new tools such as ChatGPT and Microsoft's Jasper chatbot have sparked fresh concerns about the potential for cybercriminals to leverage increasingly sophisticated technologies for nefarious purposes.
We spoke to Zach Fleming, principal architect at Integrity360, to explore whether AI can be used to create sophisticated malware and hacking tools capable of bringing down entire networks. We'll consider which concerns are valid by highlighting the current state of AI, and we'll explore how security teams can best combat the use of AI in cybercrime.
AI for the good guys: Practical lessons for AI and cyber risk
Threat actors are early adopters. Cyber defense is brimming with uncertainties, but one dynamic you can be confident about is that threat actors will leverage everything available to exploit a target. In 2023, this means the rise of artificial intelligence-enabled attacks, from AI-generated social engineering scripts to powerful automation designed to find and exploit vulnerabilities and spread laterally through systems and networks.
Security teams, therefore need to be prepared to meet the challenge of cloud scale threats on both a technical level and an organizational level. It requires anticipating threats that exist beyond technical vulnerabilities, including, for example, social engineering and DDoS. This is part of the challenge of modern cyber security -- the attack surface comprises not just the entirety of IT infrastructure, its endpoints, and all the data it uses and stores, but also its users. It is too large to be effectively managed manually.
Microsoft begins rolling out its major Paint update, with AI-powered Paint Cocreator
Following on from yesterday’s Windows 11 update which saw the arrival of the AI-powered Copilot, Microsoft has today released a major update to its venerable Paint app.
The highlight of this new build is Paint Cocreator, an AI-powered feature that uses DALL-E technology to help users create stunning artwork simply by describing what they want in a few words.
Enterprises have ambitious plans for machine learning but the road isn't a smooth one
A new survey looks at how organizations find business value from machine learning (ML), how they plan to invest in the near term, and the challenges they expect to face in achieving their ambitious goals for getting new ML initiatives into production.
The study, conducted by NewtonX for Wallaroo.AI, asked asked chief data officers, chief analytics officers and leaders responsible for AI business outcomes in US private enterprises how they plan to invest in the near term and the challenges they expect to face in achieving their goals for getting new ML initiatives into production.
How to get the big Windows 11 update, with Copilot AI and other features
Today is a huge day for Windows 11 users, as it’s when Microsoft begins rolling out a major update for the new operating system, bringing the power of Copilot to Windows, as well as other new AI powered experiences to apps.
Provided you have a device running Windows 11 version 22H2, you can install these non-security updates -- there will be more than one -- as soon as they start to roll out.
Microsoft confirms that Command Prompt is here to stay, but Windows Terminal and PowerShell offer more to power users
The existence of the Command Prompt as well as Windows Terminal has resulted in many people asking just when the latter will replace the former. In response to such queries, Microsoft has cleared things up -- Windows Terminal is not a replacement for Command Prompt... nor, for that matter, is PowerShell.
Command Prompt may be getting a little long in the tooth, but that's far from being a reason to kill it off. Indeed, Microsoft points to the fact that the aging tool has proved useful to AI developers in recent years.
Microsoft makes important clarifications about this week's Copilot-touting Windows 11 update
There are big changes coming to Windows 11 this week as Microsoft starts the rollout of a huge update, as it announced at its recent Surface event.
Starting on September 26, the update will make features such as Copilot and passwordless security options available to users of Windows 11, but Microsoft has made a couple of clarifying points out it. Firstly, it is important to note that this update, although big and noteworthy, is not Windows 11 23H2 -- this is coming later in the year. But there's more.
Microsoft's massive Windows 11 update, featuring Copilot AI, begins rolling out on September 26th!
Although today's big Microsoft event was mostly supposed to focus on new Surface devices, the company devoted a lot of time to AI, which shouldn’t come as much of a surprise to anyone.
Copilot, Microsoft’s AI-powered companion, is coming to pretty much everywhere, including Windows 11, Bing, Edge, and Microsoft 365 Copilot. For Windows 11 users, that is huge news, and the feature is set to arrive from next week.
63 percent of IT workers are worried AI will take their jobs
While many IT workers see the productivity benefits of AI, 56 percent believe it benefits employers more than employees. Additionally, 63 percent are concerned generative AI tools might take their job in the next five years compared to 44 percent of general office workers.
These are some of the findings of a new report from Ivanti. It also looks and digital experience (DEX) and finds 58 percent still prefer dealing with a human rather than a chatbot.
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