Articles about Automation

How document automation can take the pressure off IT teams [Q&A]

The shift to remote work, the Great Resignation and high staff turnover have meant that many IT teams have seen a big increase in their workloads over the last few years.

Automation is often seen as a way of addressing the problem, but can it really help to reduce workloads and get IT departments back on track? We spoke to Shawn Herring, CMO of document workflow specialist airSlate, to find out.

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How the metaverse is set to change the way businesses communicate [Q&A]

Increased use of the metaverse and other immersive spaces using VR, AR and digital avatars, is going to change how businesses communicate with their customers.

In an increasingly globalized world part of the issue is how real time experience will cope with the use of different languages. This is expected to put real pressure on automated and machine translation services to deliver fast, accurate results.

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How AI and automation have helped adapt to changed customer behavior [Q&A]

Automation

We're continuing to feel the effects of the COVID-19 pandemic in many areas, not least in the impact that it’s had on consumer behavior.

In order to cope with the shift in the way that people interact with businesses many have turned to increased automation and use of AI. We spoke to Sateesh Seetharamiah, CEO of enterprise automation specialist Edgeverve, to find out more about these changes and what they mean for the longer term.

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Microsoft introduces process mining to help drive business insights

Among today's announcements coming out of Microsoft Inspire is news that Power Automate Process Mining will become generally available to all channels on August 1st.

Using AI it will enable organizations to easily understand what is happening across their business, maximize process insights, use out-of-box recommendations to reduce the complexity of processes, transform operations, and drive continuous process improvement with automation and lowcode apps.

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Businesses struggle to make decisions due to 'analysis paralysis'

In difficult economic times businesses need to make decisions quickly and data is a key part of enabling those choices.

But research from analytics cloud platform Alteryx shows enterprises are struggling to make timely, insight-driven decisions because of 'analysis paralysis' caused by issues around ownership of and access to data.

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Wasted developer time costs businesses billions

UK businesses are inadvertently wasting over £10.4 billion ($12.97 billion) each year as developers manually carry out routine operations tasks that could be automated.

Software delivery platform Harness calculates the figure based on the fact that developers spend only around 52 minutes a day on actual coding.

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Logitech unveils MX Keys S Combo, MX Keys S, and MX Anywhere 3S for advanced users

Today, Logitech unveils its latest additions to the premium Master Series line -- MX Keys S Combo, MX Keys S, and MX Anywhere 3S. These products are designed for advanced users, including software developers and creative professionals. With the introduction of a new feature called Smart Actions in Logi Options+, Logitech aims to enhance users' productivity and help them achieve their "flow state," a period of optimal performance and heightened focus.

One of the notable features of these new Logitech products is the Smart Actions capability within the Logi Options+ App. This feature empowers users to automate repetitive tasks and streamline their workflow with macros, enabling them to accomplish more in less time. Predefined customizable Smart Actions are included to assist users in automating common tasks effectively.

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Why automation can help continuously validate security policies [Q&A]

Security professionals all know that they should test their security hardware and software periodically to make sure it's working as intended. Many normal IT activities have unintended consequences that cause security configurations to 'drift' over time and make the organization more vulnerable.

But testing is frequently postponed or ignored because it never becomes a high enough priority. We spoke to Song Pang, SVP of engineering at NetBrain, to find out how automation can be used to detect when security products or network traffic are no longer behaving as intended.

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Bad bot threats present a growing risk to organizations

A global analysis of automated bot traffic across the internet finds that in 2022, almost half (47.4 percent) of all internet traffic came from bots, a 5.1 percent increase over the previous year. At the same time the proportion of human traffic (52.6 percent) decreased to its lowest level in eight years.

The report from Imperva shows the volume of bad bot traffic has grown for the fourth year in a row, presenting a significant risk for businesses. The level of activity in 2022 is the highest since Imperva produced its first Bad Bot Report in 2013.

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Automation: How law firms can reach new heights in recruitment and profitability

The legal profession is filled with a number of repeatable tasks that are rife for automation, such as estate planning, bankruptcy filing, IP filings, real estate transactions, and M&A filings. In fact, it’s estimated that nearly a quarter (23 percent) of a lawyer’s daily work could be automated.

The amount of time involved in doing manual tasks can put an immense amount of pressure on legal professionals. In a Gartner survey, 68 percent of corporate lawyers said they struggled to manage their workloads. And over half reported some degree of exhaustion.

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New hyperautomation tool aims to improve enterprise security workflows

Automation

In today's complex cybersecurity landscape, keeping track of all the processes and workflows involved can be a difficult task.

Today sees Torq launch an enterprise-grade security 'hyperautomation' platform that is capable of automating the most complex security infrastructures. It also offers a GPT AI-based analytics capability for auto-analyzing cybersecurity incidents, making strategic responses, and informing immediate and long-term defensive measures.

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Automation challenges unpacked -- Part 2: Process complexity

Complex Maze

In my last article about automation challenges, I covered how to manage endpoint diversity -- all of the people, systems and devices that execute tasks within an end-to-end automated process. In this piece, I’ll focus on process complexity, which is closely intertwined with endpoint diversity.

Many organizations share the ambitious goal of automating their processes as much as possible. However, in reality, processes are often automated “locally,” or within a single software system, team, or group of devices. To execute a process, you need to coordinate the execution of all of its tasks, based on a certain logic. Most processes -- even if they sound simple -- follow a more complex logic than the straightforward series of steps involved in a confined local process.

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Automation challenges unpacked -- Part 1: Endpoint diversity

Automation-endpoints

Overall, 96 Percent of IT leaders in the State of Process Orchestration report say process automation is critical to helping them accelerate their digital transformation goals. Even so, 72 Percent agree that their real-world, business-critical processes are becoming more difficult to maintain. Why is that the case? For many companies, process automation challenges tie to two core concepts: endpoint diversity and process complexity.

I’ll cover process complexity in part two of this series, but for now, let’s dig into some of the challenges that stem from endpoint diversity and how to solve them.

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IT and security pros spend over 4,000 hours a year on compliance

IT and security professionals spend an average of 4,300 hours annually achieving or maintaining compliance, according to a new study.

The survey, from automation platform Drata of 300 IT and security professionals in fast-growing organizations across the US, finds 87 percent of respondents have faced consequences as a result of not having continuous compliance, these include slowed sales cycles, security breaches, business interruption, loss of a business relationship, a damaged reputation, or fines.

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Are autonomous vehicles the answer to making cities more livable?

Autonomous vehicles have the potential to revolutionize the way we live and move around in cities. From reducing traffic congestion and improving safety to increasing accessibility and efficiency, there are many positive aspects to consider.

However, there are also negative considerations, such as job loss and privacy concerns, that must be addressed. In this article, we will delve into the various ways in which autonomous vehicles could make cities more livable, as well as address some of the potential challenges.

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