Businesses not prepared for PKI automation


As we reported three months ago, there are some significant changes coming to the PKI marketplace, not least being Google's move to reduce the lifespan of SSL/TLS certificates.
A new report from GlobalSign, based on 110 responses, finds 30 percent of respondents say the increased administrative work and complexity of the changes is their biggest concern.
Enterprises lack strategy for DevOps automation


Investments in DevOps automation are delivering significant benefits, including a 61 percent improvement in software quality, a 57 percent reduction in deployment failures, and a 55 percent decrease in IT costs.
However, a new survey from Dynatrace shows that just 38 percent of organizations have a clearly defined DevOps automation strategy.
AI for one and SaaS for all


The rapid adoption and proliferation of SaaS apps has in many cases served to make the job of IT teams more complicated as they seek to manage threats and control costs.
SaaS management specialist Torii is launching a new SaaS Management Platform (SMP) that offers IT teams a one-stop-shop to automate time-consuming tasks, cut their SaaS spend, and obtain quicker, actionable insights.
How document automation can take the pressure off IT teams [Q&A]


The shift to remote work, the Great Resignation and high staff turnover have meant that many IT teams have seen a big increase in their workloads over the last few years.
Automation is often seen as a way of addressing the problem, but can it really help to reduce workloads and get IT departments back on track? We spoke to Shawn Herring, CMO of document workflow specialist airSlate, to find out.
How the metaverse is set to change the way businesses communicate [Q&A]


Increased use of the metaverse and other immersive spaces using VR, AR and digital avatars, is going to change how businesses communicate with their customers.
In an increasingly globalized world part of the issue is how real time experience will cope with the use of different languages. This is expected to put real pressure on automated and machine translation services to deliver fast, accurate results.
How AI and automation have helped adapt to changed customer behavior [Q&A]


We're continuing to feel the effects of the COVID-19 pandemic in many areas, not least in the impact that it’s had on consumer behavior.
In order to cope with the shift in the way that people interact with businesses many have turned to increased automation and use of AI. We spoke to Sateesh Seetharamiah, CEO of enterprise automation specialist Edgeverve, to find out more about these changes and what they mean for the longer term.
Microsoft introduces process mining to help drive business insights


Among today's announcements coming out of Microsoft Inspire is news that Power Automate Process Mining will become generally available to all channels on August 1st.
Using AI it will enable organizations to easily understand what is happening across their business, maximize process insights, use out-of-box recommendations to reduce the complexity of processes, transform operations, and drive continuous process improvement with automation and lowcode apps.
Businesses struggle to make decisions due to 'analysis paralysis'


In difficult economic times businesses need to make decisions quickly and data is a key part of enabling those choices.
But research from analytics cloud platform Alteryx shows enterprises are struggling to make timely, insight-driven decisions because of 'analysis paralysis' caused by issues around ownership of and access to data.
Wasted developer time costs businesses billions


UK businesses are inadvertently wasting over £10.4 billion ($12.97 billion) each year as developers manually carry out routine operations tasks that could be automated.
Software delivery platform Harness calculates the figure based on the fact that developers spend only around 52 minutes a day on actual coding.
Logitech unveils MX Keys S Combo, MX Keys S, and MX Anywhere 3S for advanced users


Today, Logitech unveils its latest additions to the premium Master Series line -- MX Keys S Combo, MX Keys S, and MX Anywhere 3S. These products are designed for advanced users, including software developers and creative professionals. With the introduction of a new feature called Smart Actions in Logi Options+, Logitech aims to enhance users' productivity and help them achieve their "flow state," a period of optimal performance and heightened focus.
One of the notable features of these new Logitech products is the Smart Actions capability within the Logi Options+ App. This feature empowers users to automate repetitive tasks and streamline their workflow with macros, enabling them to accomplish more in less time. Predefined customizable Smart Actions are included to assist users in automating common tasks effectively.
Why automation can help continuously validate security policies [Q&A]


Security professionals all know that they should test their security hardware and software periodically to make sure it's working as intended. Many normal IT activities have unintended consequences that cause security configurations to 'drift' over time and make the organization more vulnerable.
But testing is frequently postponed or ignored because it never becomes a high enough priority. We spoke to Song Pang, SVP of engineering at NetBrain, to find out how automation can be used to detect when security products or network traffic are no longer behaving as intended.
Bad bot threats present a growing risk to organizations


A global analysis of automated bot traffic across the internet finds that in 2022, almost half (47.4 percent) of all internet traffic came from bots, a 5.1 percent increase over the previous year. At the same time the proportion of human traffic (52.6 percent) decreased to its lowest level in eight years.
The report from Imperva shows the volume of bad bot traffic has grown for the fourth year in a row, presenting a significant risk for businesses. The level of activity in 2022 is the highest since Imperva produced its first Bad Bot Report in 2013.
Automation: How law firms can reach new heights in recruitment and profitability


The legal profession is filled with a number of repeatable tasks that are rife for automation, such as estate planning, bankruptcy filing, IP filings, real estate transactions, and M&A filings. In fact, it’s estimated that nearly a quarter (23 percent) of a lawyer’s daily work could be automated.
The amount of time involved in doing manual tasks can put an immense amount of pressure on legal professionals. In a Gartner survey, 68 percent of corporate lawyers said they struggled to manage their workloads. And over half reported some degree of exhaustion.
New hyperautomation tool aims to improve enterprise security workflows


In today's complex cybersecurity landscape, keeping track of all the processes and workflows involved can be a difficult task.
Today sees Torq launch an enterprise-grade security 'hyperautomation' platform that is capable of automating the most complex security infrastructures. It also offers a GPT AI-based analytics capability for auto-analyzing cybersecurity incidents, making strategic responses, and informing immediate and long-term defensive measures.
Automation challenges unpacked -- Part 2: Process complexity


In my last article about automation challenges, I covered how to manage endpoint diversity -- all of the people, systems and devices that execute tasks within an end-to-end automated process. In this piece, I’ll focus on process complexity, which is closely intertwined with endpoint diversity.
Many organizations share the ambitious goal of automating their processes as much as possible. However, in reality, processes are often automated “locally,” or within a single software system, team, or group of devices. To execute a process, you need to coordinate the execution of all of its tasks, based on a certain logic. Most processes -- even if they sound simple -- follow a more complex logic than the straightforward series of steps involved in a confined local process.
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