Articles about Generative AI

Generative AI and large language models (LLMs) like ChatGPT are a scorching hot topic right now, and for good reason. A recent MIT study shows that LLMs can improve worker productivity by 50 percent in white-collar settings. Consequently, more than half of C-suite members globally (56 percent) feel pressured to adopt comprehensive GenAI tools during the next year -- yet two in three fear the consequences of rapid GenAI adoption, particularly as it applies to disinformation and data governance.

Leaders are overwhelmed by the prospective benefits -- and consequences -- of adopting GenAI. They may be surprised to learn that a managed service provider (MSP) can assuage their worries and prepare their organization for this newest iteration of digital transformation.

Continue reading →

Employees are embracing generative AI and its capabilities, with 86 percent of respondents to a new survey saying they want to use GenAI at work, and 52 percent seeing GenAI as a great tool to find more relevant information.

The study, of over 2,000 US adults conducted by Arlington Research for Coveo, finds 56 percent of respondents believe GenAI tools would save them at least an hour a day at work. However, more than 50 percent of respondents' companies don't have a GenAI policy in place to enable their employees to leverage these capabilities safely and privately.

Continue reading →

While some might argue that generative AI is eliminating the need for certain jobs, it's also increasing the need for new roles and skills such as 'prompt engineering'.

With many people looking to upskill in this area to produce better results from AI tools like ChatGPT, and some companies creating new roles to stay ahead of AI's fast-paced developments, we spoke to Mike Loukides, vice president of content strategy for O'Reilly Media, to find out more about prompt engineering and why it’s important.

Continue reading →

A new report finds 86 percent CISOs are turning to generative AI in order to alleviate skills gaps and talent shortages on the security team, filling labor-intensive and time-consuming security functions and freeing up security professionals to be more strategic.

The study from Splunk shows 35 percent are using generative AI for positive security applications and 61 percent say they will likely use it within the next 12 months. On the other side of the coin 70 percent believe that generative AI could give cyber adversaries more opportunities to commit attacks

Continue reading →

In a contemporary twist of healthcare meeting technological innovation, Mayo Clinic, a global pacesetter in medical care, has initiated the deployment of Microsoft 365 Copilot, setting a new hallmark in enterprise productivity.

Microsoft 365 Copilot is a generative AI service, which marries the prowess of large language models (LLMs) with organizational data harvested from Microsoft 365. At its core, this service is engineered to morph mundane tasks into streamlined processes, thus freeing up critical personnel to focus on pivotal ventures.

Continue reading →

While many IT workers see the productivity benefits of AI, 56 percent believe it benefits employers more than employees. Additionally, 63 percent are concerned generative AI tools might take their job in the next five years compared to 44 percent of general office workers.

These are some of the findings of a new report from Ivanti. It also looks and digital experience (DEX) and finds 58 percent still prefer dealing with a human rather than a chatbot.

Continue reading →

Emails from supposedly wronged and robbed Nigerian nobility asking for help in exchange for a payout of millions were one of the very earliest email scams.

For a while 'Nigerian prince' emails, also known as '419 scams' in reference to part of the Nigerian Criminal Code relating to fraud, were a regular feature in most people's inboxes.

Continue reading →

A new survey of over 3,000 digital testing professionals reveals concerns about bias, copyright issues and privacy.

The study from testing specialist Applause shows that 90 percent of respondents expressed concern, with 25 percent 'very concerned' that bias may affect the accuracy, tone or relevance of the content produced by AI.

Continue reading →

The rapid adoption and proliferation of SaaS apps has in many cases served to make the job of IT teams more complicated as they seek to manage threats and control costs.

SaaS management specialist Torii is launching a new SaaS Management Platform (SMP) that offers IT teams a one-stop-shop to automate time-consuming tasks, cut their SaaS spend, and obtain quicker, actionable insights.

Continue reading →

According to 800 developer (DevOps) and application security (SecOps) leaders surveyed, 97 percent are using GenAI technology today, with 74 percent saying they feel pressured to use it despite identified security risks.

The research from software supply chain management company Sonatype shows 45 percent of SecOps leads have already implemented generative AI into the software development process, compared to only 31 percent for DevOps.

Continue reading →

Quite rightly, many businesses are excited about generative AI and the benefits it can bring. This year ChatGPT reported more than 100 million users, and the market value of generative AI is expected to grow year-on-year.

Currently, it makes sense that businesses want to get in on the act, but many are facing significant challenges navigating generative AI’s rapid emergence. There’s a risk of moving too quickly. It is difficult for businesses to confidently predict how beneficial generative AI will be. In some cases, it could even prove more of a hindrance than a help.

Continue reading →

Generative AI tools like ChatGPT have been in the news a lot recently. While it offers many benefits it also brings risks which have led to some organizations banning its use by their staff.

However, the pace of development means that this is unlikely to be a viable approach in the long term. We talked to Randy Lariar, practice director of big data, AI and analytics at Optiv, to discover why he believes organizations need to embrace the new technology and shift their focus from preventing its use in the workplace to adopting it safely and securely.

Continue reading →

As generative AI tools continue to expand, new doors are being opened for fraudsters to exploit weaknesses. Have you experimented with generative AI tools like ChatGPT yet? From beating writer’s block to composing ad copy, creating travel itineraries, and kickstarting code snippets, there’s something for everyone. Unfortunately, "everyone" includes criminals.

Cybercriminals are early adopters. If there’s a shiny new technology to try, you can bet that crooks will explore how to use it to commit crimes. The earlier they can exploit this technology, the better -- this will give them a head start on defenses being put in place to block their nefarious activities. If tech helps boost the scale or sophistication of criminal attacks, it’s extra attractive. It’s no wonder cybercriminals have been loving tools like ChatGPT.

Continue reading →

IT leaders are grappling with anxiety over the risks of generative AI despite continued confidence in their software-as-a-service (SaaS) security posture.

New data from Snow Software, which surveyed 1,000 IT leaders, finds 96 percent of respondents say they are still 'confident or very confident' in their organization's SaaS security measures, and yet, 'managing the security of SaaS applications' is the top challenge for IT leaders.

Continue reading →

A new study from Lucidworks shows that businesses across the board are planning to increase their investment in AI over the next year, with financial services companies among those leading the charge.

The survey of over 6,000 employees involved in AI technology decision-making finds 94 percent of financial services firms planning to boost generative AI investments within the year. However, the survey found differences depending on location. 100 percent of Chinese financial services employees and 97 percent of UK respondents surveyed say they plan to increase investment, compared to only 91 percent of US companies.

Continue reading →