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Consumers say losing a smartphone is more upsetting than a car crash

Lost smartphone

New (tongue-in-cheek) research from D3O suggests that many people will go to extreme lengths to protect their smartphones, even at the cost of safety, money, or comfort.

The global impact protection company surveyed consumers in the US and UK and found that phones have become so central to daily life that some people would skip meals, miss flights, or even risk dangerous situations to save them.

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Microsoft extends NFL partnership to bring AI to the sidelines and beyond

Microsoft and the NFL

The National Football League and Microsoft announced today that their strategic partnership will run for at least several more years, with the goal of expanding the use of artificial intelligence across the sport

The collaboration brings Microsoft Copilot and Azure AI into areas that affect game day decisions, scouting, and stadium operations. With the league hosting hundreds of events each year, the aim is to improve both performance and the fan experience.

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Automated red-teaming helps protect enterprise AI

IT security team

Artificial intelligence is being used to streamline many business tasks, but at the same time it opens up new attack vectors and risks.

Secure AI specialist WitnessAI is announcing two new products aimed at securing enterprise LLMs and AI applications through automated red-teaming and behavioral runtime protection.

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Enterprises spend 11 hours on resolving each security alert

Thinking-about-security

On average, enterprises spend 11 hours of employee time investigating and remediating a single critical identity-related security alert.

A new study from Enterprise Strategy Group, of 370 IT and cybersecurity decision makers, shows this affects the capacity of security teams to manage alert volume, and this is only made worse in the age of AI.

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New techniques help malicious QR codes evade detection

Scanning QR code

Threat researchers at Barracuda have uncovered two new techniques being used by cyber attackers to help malicious QR codes evade detection in ‘quishing’ attacks.

Quishing is a form of phishing that involves the use of QR codes embedded with malicious links that, when scanned, redirect victims to fake websites designed to steal their credentials or other sensitive information.

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IObit releases Uninstaller 15 with faster, cleaner program removal

IObit Uninstaller 15

IObit has announced the launch of Uninstaller 15, the latest version of its popular software removal tool for Windows.

The new release offers an upgraded uninstall engine, expanded database of stubborn programs, and improved automation features for faster, cleaner and easier removal of unwanted software.

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Thunderbird Pro is moving closer to launch with new productivity tools: Thundermail, Appointment, and Send

Thunderbird Pro

Thunderbird has revealed more about Thunderbird Pro, its optional paid subscription service, and the new productivity tools it currently has in development.

First announced in April, Thunderbird Pro includes three main services: Thundermail, Appointment, and Send. Each of these tool are open source, available for community review, and can be self-hosted for users who prefer to run their own infrastructure.

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Mountain Duck 5 released with faster performance and new features for remote file access

Mountain Duck 5

Mountain Duck is a handy desktop tool that lets users mount server and cloud storage accounts as local drives in Finder on macOS and File Explorer on Windows. This allows remote files to be opened, edited, and saved directly in applications as if they were stored on the computer itself.

Iterate GmbH, which also makes one-stop cloud storage client Cyberduck, has released Mountain Duck 5, a major upgrade and the first since version 4 arrived in June 2020. This update introduces new features, faster performance, and improved compatibility across platforms.

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How AI is transforming customer service interactions [Q&A]

Humanoid Robot Call Center

If you’ve contacted a company recently it’s more than likely that you have encountered some form of AI either online or over the phone.

We spoke to Priya Vijayarajendran, CEO of ASAAP to find out how AI is transforming real-time customer service interactions in the contact center, and what it means for the evolving relationship between humans and machines.

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Why using a VPN is becoming more important than ever

VPN user

There’s been some controversy around the use of VPNs recently, mostly centering on the UK’s Online Safety Act. But despite this August 19th is International VPN Day and NordVPN has issued a timely reminder of the importance of using one.

A VPN isn’t just for tech experts, it’s a first line of defense against surveillance, data theft, and invasive tracking. However, not all VPNs are created equal and free ones may offer weaker protection and end up with your data being sold rather than protected.

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Druva launches new AI agents to help boost cyber resilience

Cyber resilience

New AI agents launched today by Druva, the company says, will fundamentally change the way customers secure, recover, and manage their data.

A major expansion to DruAI, the company’s suite of AI capabilities for customers, features intelligent agents that can interpret user intent, analyze data, and take meaningful action. This shift aims to move enterprises beyond traditional, query-based AI to agentic systems designed for action -- helping teams strengthen cyber resilience with greater speed, simplicity, and confidence.

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UK drops demands for back door access to encrypted Apple data

UK flag icon with a fruit

The UK is no longer seeking a back door that would have allowed it to access encrypted data of Apple users. Controversial from the start, the UK has been pushing for technology firms such as Apple, Meta and others to provide it with access to encrypted users data.

Billed as a crime-fighting measure, the requests outraged not only the companies involved, but also privacy advocates and concerned individuals. But now the US Director of National Intelligence, Tulsi Gabbard, says that the UK has had a change of heart.

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96 percent of organizations worry about the impact of shorter certificate life

Transport Layer Security. Secure Socket Layer. TLS SSL. Cryptographic protocols provide secured communications.

The radical shortening of SSL/TLS certificate lifespans from 398 days to 47 days by 2029 is shaking up the cybersecurity world. New research shows 96 percent of organizations are concerned about the impact of shorter SSL/TLS certificate lifespans on their business.

The study from Sectigo, developed in collaboration with global research firm Omdia, surveyed over 270 IT decision makers and finds fewer than one in five organizations feel very prepared to support the coming shift to 47-day certificate renewal cycles.

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Microsoft adds a COPILOT function to Excel

Copilot in Excel

We have already seen Microsoft bringing Copilot to Excel. The company only recently added the AI assistant to its spreadsheet as a way to explain formulae to help users better understand them.

Now Microsoft is bringing Copilot to Excel in more ways – arguably more useful ways. Currently available to Insiders, the latest addition sees Microsoft giving users the option to “bring AI to your formulas with the COPILOT function in Excel”.

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OWC's latest portable SSD offers up to 8TB in a palm-sized design

OWC Express 1M2 80G portable SSD

Other World Computing has launched the OWC Express 1M2 80G, a portable SSD that brings USB4 80Gb/s performance to creators, mobile professionals, and gamers. The drive delivers real-world peak speeds of over 6000MB/s in a compact fanless design, making it one of the fastest palm-sized storage solutions available today.

The new device offers users two options: a do-it-yourself enclosure that supports standard NVMe drives, or ready-to-run configurations with capacities up to 8TB. Both options are upgradeable, allowing buyers to replace the drive later with larger or faster SSDs.

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