Sony offers virtual goods as payback for PlayStation Network outage: a worthy refund?


To compensate for the 24-day long outage of the Playstation Network that occurred as a result of a major security compromise, Sony Computer Entertainment is offering PSN users a "welcome back" package of free content.
SCEA is calling it a "customer appreciation program" that is available to all registered PSN users in the US and Canada. For 30 days after the PlayStation Store is restored, users can download and keep two games for either the PS3 or PSP, including: Dead Nation, inFAMOUS, LittleBigPlanet, Super Stardust HD, and Wipeout HD + Fury (PS3) or LittleBigPlanet PSP, ModNation Racers, Pursuit Force, or Killzone Liberation (PSP).
OSForensics gives up your PC's deepest, darkest secrets


Computer forensics packages are normally used by law enforcement officials, governments and big corporations to find out exactly what someone has been doing on a particular PC. But that's only part of what they can do. A good forensics tool can also help you find lost files, recover passwords, detect malware, and carry out all kinds of other interesting low-level system checks.
It's hard to test this for yourself, of course, because most forensics packages are hugely expensive. But OSForensics is a rare exception. As it's new, and in beta, you can try it out for free -- and there are plenty of reasons why you should grab a copy for yourself.
Chrome OS is only a failure to people living in the past


Point-Counterpont. In the second of two posts about Google's cloud-connected operating system and Chromebook, Joe Wilcox argues that PC defenders are an unimaginative lot living in the past. He refutes Larry Seltzer's morning commentary: "I'll take Windows and a good browser over Chrome OS."
I'll be the first to admit that laptops running Chrome OS aren't for everyone. But they're for many more people than my colleague Larry Seltzer suggests. He argues that a Google OS-powered notebook is "defined not by what it can do but by what it does not do; there's nothing that a Chromebook can do that a Windows notebook running Chrome browser cannot." The same reasoning could easily apply to smartphones, tablets, televisions and other high-tech devices running an operating system and web browser. Yet consumers and businesses use these devices in droves. Context often defines what's good enough, and that's missing from most Chrome OS criticisms.
VMware unveils Web app management service for Google apps, Salesforce, more


VMware on Tuesday unveiled Horizon App Manager, an IT solution for provisioning and managing public and private cloud-based services.
At TechEd 2011 in Atlanta, Microsoft put a great deal of emphasis on the accelerating adoption of cloud-based SaaS solutions among corporations who want the ability to deliver and run applications on the widest array of hardware possible. VMware's Horizon App Manager looks to tackle the control, visibility, and compliance aspect of these services.
I'll take Windows and a good browser over Chrome OS


It's point-counterpoint time. In the first of two posts about Chrome OS and Chromebooks, Larry Seltzer argues that Google and its partners are putting "old win in new bottles" -- that Google's cloud-based OS and laptop concept isn't defined by what it can do but by what it can't. Joe Wilcox responds with "Chrome OS is only a failure to people living in the past."
The web as a platform is a really old idea, by tech standards. You really began to hear people talk about it seriously 15 years ago, although of course the tools were primitive then. It was no later than 1998 when I began to see products to implement this, including client systems that were "web-only." I recall terminals from the likes of Neoware and Wyse that were really Linux boxes with a browser user interface as the shell. The Java PC from Sun and IBM was a similar idea in that the client was dumb and manageable and all the software resided on the servers, although it used mainly Java apps. Yes, the web has changed and improved a whole lot since then, but so have client systems and the management of them. This is why the Chromebook is old wine in new bottles.
The Qik and the dead


Can it only be a week ago that Microsoft announced an agreement to buy Skype for a stunning $8.5 billion? The investment group selling Skype will make more than $5 billion on its September 2009 investment -- pay off that is sure to send venture capitalist vultures circling around the craziest Silicon Valley startups. But there's a cautionary tale -- a troubling backstory: The fate of Qik.
It's a far too common story, and Microsoft has been there before: Somebody buys a tech company that recently acquired a smaller one, which gets lost in the acquisition. Skype bought Qik in January for around $100 million. Qik's fate is perhaps the great uncertainty in the Skype acquisition, and none of the companies involved will say anything during the quiet period between regulatory approval and the deal closing.
Software Assurance: How Microsoft gambles with your money


Second in a series. Microsoft makes no assurance that Software Assurance customers will get access to new products, even though they pay 29 percent of the full desktop software price, annually, over a two- or three-year period. It's 25 percent for server software. As I explained earlier today, Licensing 6.0, which Microsoft debuted 10 years ago this month, commits seven deadly sins. I present here the first of seven.
Win, Lose or Draw
Easily customize the Windows 7 startup screen


Customizing the Windows boot screen is something that Microsoft has never made easy. The fact that the images involved are hardcoded into system files is enough to put off all but the most seasoned of tweakers. Windows 7 Boot Updater is a free tool, currently in the early stages of beta, that can be used to customize the animation and text that are displayed during Windows' boot process.
The utility can be used in a few different ways, with the most basic options making it possible to simply change the default text from 'Starting Windows' and '© Microsoft Corporation' to anything of your choosing. You can also adjust the font size, color and position as well as choosing a background color other than the black default.
File Governor takes charge of pesky locked files


You've found a stray file you no longer need, and tried to delete it, only to see an error message like "Cannot delete file: Access is denied," or "The file is in use by another program or user." Annoying, isn't it? Especially if you can't figure out exactly which application might be holding on to the file.
Don't give up just yet, though -- the answer may be closer than you think. Especially if you've a copy of the (newly freeware) File Governor to hand.
ShellMenuView rids Windows context menu clutter


Have you ever noticed just how cluttered up the context menu -- the one that pops up when you click on a file or folder with the right mouse button -- gets over time? You install a new program, and it adds another option to the menu. It might be a genuinely useful option, but then again it might be completely superfluous.
Worse still, does Windows suddenly stop working when you right-click on an item? That's down to an entry that's corrupt. Question is, how do you identify that entry, never mind disable or remove it? The answer lies with a handy free tool called ShellMenuView.
Amazon's ad-supported Kindle a bestseller


Going against what seems to be the prevailing logic, the ad-supported Wi-Fi Kindle is now the best selling device on Amazon, the company's bestseller list indicates. The top three are all Kindles, with the Wi-Fi model coming in second and the Wi-Fi+3G model third.
Amazon sells the version of Kindle with ads for $114, $25 less than the $139 price of its sister ad-less Wi-Fi only model. The version that adds 3G connectivity retails for $189. The online retailer has been selling the ad-supported model for about a month, and the devices overall regularly top Amazon's bestseller list.
Microsoft software licensing: Seven deadly sins


First in a series. Ten years ago this month, Microsoft introduced the most controversial licensing program in its history: an upgrade rights and maintenance add-on called Software Assurance (SA). The experience was so traumatic that Microsoft has undertaken no comparable licensing initiatives since then. After five major revisions to volume licensing in the decade before 2001, Microsoft has been stuck at Licensing 6.0. That's too bad. The industry is different, Microsoft is different, and it's long past time for a new look at Software Assurance.
A Radical Change
Microsoft broadens Linux support, adds CentOS to Windows Server 2008 R2 Hyper-V


Microsoft announced today that Windows Server 2008 R2 Hyper-V will be able to run CentOS, the popular free Linux distribution for Web servers.
CentOS is one of the top three most popular Linux distributions for Web servers, and could account for as much as 9% of the Web whose host OS information is available, according to a 2010 study.
Windows Phone ramps up enterprise appeal with 7.5 'Mango' update


Amid a string of platform announcements at TechEd 2011 in Atlanta on Monday, Microsoft revealed a little more information about the enterprise-friendly aspects of the Windows Phone 7.5 "Mango" update expected to launch later this year.
Microsoft launched Windows Phone 7 in the exact opposite way it had launched previous versions of Windows Mobile. In other words, Windows Phone 7 launched with consumer features that were never present on Windows Mobile, such as integration with Xbox Live and Zune, and is adding enterprise features incrementally.
What was the first Apple Store like?


Ten years ago today, I stepped into the world of Apple retail. Company CEO Steve Jobs hosted a group of journalists to see the first Apple Store, which opened at Tysons Corner Center in McLean, Va., on May 19, 2001. It was a strange gathering if for no other reason than timing. Recession gripped the country, Apple had reported several consecutive quarterly losses and Gateway was in process of shuttering 40 stores (and would eventually close them all). Apple Store didn't fit.
Apple Store Understated
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