How automation can help people do their jobs [Q&A]
The past year has seen many changes to the way businesses operate, including a stepping up of digital transformation and more interest in automating processes.
But many people still fear that greater automation could lead to a loss of jobs. We spoke to Yakaira (Kai) Nunez, senior director of research and insights at Salesforce to discover why she thinks enterprises can deploy automation to partner with rather than replace humans.
Fear of automation is part of the pandemic
We’re nowhere close to being out of the woods just yet, with COVID-19 death rates in the US still averaging around a 1,000 a day, but we're starting to get there at last thanks in part to a robust vaccination program.
However, the after-effects of the pandemic's impact will linger long after the illness subsides. According to new research, a lot of people are losing their jobs as a result of automation.
Three-quarters of security analysts fear missing alerts
Almost 75 percent of security analysts are worried about missing out on alerts according to a new study carried out by IDC for FireEye.
The research, which surveyed 300 IT security managers and security analysts in the US, also shows that nearly half of the alerts security analysts receive are false positives, and almost a third get ignored.
Automating routine operations tasks will address critical IT challenges
In a new study, 82 percent of respondents cite too many redundant or routine tasks as their most critical IT challenge, but 91 percent agree that automating routine manual tasks by introducing Artificial Intelligence for IT Operations (AIOps) can provide significant benefits across the enterprise.
The Autonomous Enterprise survey from Digitate shows 65 percent say lacking a proactive ability to predict, identify, and detect system issues is a major challenge.
Cybersecurity pros embrace automation but younger staff worry about being replaced
New research from Exabeam reveals that while 88 percent of cybersecurity professionals believe automation will make their jobs easier, younger staffers are more concerned that the technology will replace their roles.
The 2020 Cybersecurity Salary, Skills and Stress Survey, an annual survey of security practitioners finds overall satisfaction levels continue a three-year positive trend, with 96 percent of respondents indicating they are happy with their role and responsibilities and 87 percent pleased with salary and earnings.
Data engineering teams struggle to keep up with demand
New research from Ascend.io finds that since the onset of the COVID-19 pandemic 78 percent of data professionals have been asked to take on responsibilities outside of their core job function, with 97 percent now signaling their teams are at or over capacity.
The study of over 300 data scientists, data engineers and enterprise architects in the US also reveals that to increase capacity 89 percent of data professionals are turning to automation, low-code, or no-code technologies, with 73 percent citing automation as an opportunity for career advancement.
BitTitan launches new cloud-based automation tool for IT teams
Faced with an ever changing landscape, skills shortages and budget constraints, IT departments are increasingly seeking to automate repetitive tasks.
Automation specialist BitTitan is looking to capitalize on this with the launch of an IT toolbox designed to centralize and automate IT tasks for more effective management of resources, security and data governance.
Will automation rule over human interaction thanks to the coronavirus?
Thanks to advancements in technology, the need for human interaction -- when you shop for groceries, book a taxi, order a takeaway or watch the latest blockbuster -- has gone from necessity to nice-to-have, with self-service checkouts, apps to order cabs and kebabs, and streaming services all examples of automation that have everyday use.
Despite its influence on consumer behaviors, one of the perceived downfalls of automation is the limit it has on the reliance for humans to carry out certain tasks and jobs. A debate that has, and will, rage on for quite some time. But, with the current coronavirus pandemic, will automation become more of a necessity as we come to terms with social distancing and what life might be like in the future? Here we look at the role automation could play in the fight against COVID-19 and beyond.
How AI and automation is keeping company efficiency up right now
AI and automation were becoming standard business practices long before the pandemic. As coronavirus shutdowns send shockwaves throughout the economy, though, companies turn to these solutions faster than ever before. Organizations around the world are investing in automated systems to maintain efficiency through the outbreak.
Companies are having to deal with a myriad of complications as a result of the ongoing COVID-19 pandemic. Many have had to scale back and let staff go, and some are facing new and unexpected demands. Tools like AI have become vital to sustainment amid the growing recession.
How businesses can benefit from process automation [Q&A]
As the robotic process automation (RPA) market heats up, more businesses are looking to bring RPA into their business processes, but where do they start?
Enterprises are in the dark about how to integrate bots into their existing processes, and those that go into the buying process without a clear vision will meet roadblocks.
Threat actors turn to automation tools to boost their campaigns
Automation is having an impact on almost every industry, but it's not just in the world of legitimate commerce that its presence is being felt. A new report from Recorded Future shows criminal enterprises are turning to automation tools too.
Indeed the criminal underground has created an ecosystem of tools and resources allowing threat actors to both operationalize and monetize their campaigns increasingly quickly.
Lack of understanding holds back automation
Businesses are missing out on automation because they don't understand the technology according to a new report.
The study from business automation specialist V1 finds a number of misconceptions about robotic process automation (RPA) including that 22 percent of people think RPA requires a physical robot.
To grow, you need a strategic approach to automation
Businesses are embracing automation. But you’re most likely to find it thriving in discrete pockets throughout the organization, rather than integrated into every process. One initiative might automate the routing of customer emails to the right agent, while another might help the payroll team process timecards faster. Whilst these solutions to point problems are innovative, their limited scope means they fall short of full-scale automation.
For proof, consider that only 17 percent of businesses have scaled their intelligent automation technologies, according to a recent report from HFS Research, and 90 percent aren’t taking an integrated approach. If organizations want to grow their business, it’s critical they abandon working in silos in favor of a strategic, holistic approach to automation.
Security automation is changing hiring trends
A new survey of more than 1,000 IT and IT security practitioners reveals that 51 percent now believe that automation will decrease headcount in the IT security function, an increase from 30 percent in last year's study.
The study by the Ponemon Institute, in partnership with DomainTools also finds concerns of employees about losing their jobs because of automation have increased to 37 percent over last year's 28 percent.
New solution delivers automated end-to-end security
Many organizations lack the resources to effectively implement 24x7 security operations on their own, and while automation solutions can help, they typically require extensive expertise to implement and manage.
Security automation specialist LogicHub is launching a new automation driven Managed Detection and Response solution called MDR+ to help address this issue.
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