Real-time feedback is the key to improving the digital experience
Companies are always looking for ways to optimize their business performance and customer success. Realizing that employee satisfaction is critical to advancing business goals, many companies are taking a stronger look at their employees' digital experience.
Team members who are unhappy with technology that is supposed to help them do their jobs are less productive and more likely to leave an organization than employees who are happy with the technology stack. But, as hybrid work has become the norm, IT departments have had a harder task monitoring their employees’ digital experience.
Cybercriminals step up their targeting of macOS
Historically Windows has been the favorite target of cybercriminals, but new research from Accenture suggests macOS is becoming a lucrative priority on the dark web and information on exploits is being traded for millions of dollars.
The Accenture Cyber Threat Intelligence (ACTI) team has noted a significant upward trend in dark-web threat actors targeting macOS from 2019 to 2022 and the volume from 2023 has overtaken 2022 in just the first six months.
Supply chain worries drive adoption of SBOMs
Concerns around supply chain security, partly driven by President Biden's Executive Order on Improving the US' Cybersecurity, are leading to increased adoption of software bills of materials (SBOM).
Research from Sonatype surveyed over 200 IT directors in the US and UK at businesses with over $50 million revenue and finds 76 percent of enterprises have adopted SBOMs since the order's introduction.
Beware! Google AMP's use in phishing campaigns is on the rise
Security researchers at Cofense have noticed a rise in phishing campaigns that use Google's AMP technology to gain trust and evade detection.
Google describes AMP as a "web component framework to easily create user-first experiences for the web". Broken down to its core, AMP is designed to improve the performance of webpages, mostly on mobile, by limiting elements on these pages.
Adapting to a changing cybersecurity landscape [Q&A]
The past few years have seen some major changes in the IT world. Accelerated by the pandemic we've seen a significant shift to the cloud and hybrid working models.
But this brings with it additional risks. We spoke to Matt Spitz, head of engineering at Vanta, to discuss the security challenges posed and how enterprises can adapt to cope with them.
Organizations are responding faster to cyber threats
On average, organizations' response time to cyber attacks improved by around a third -- from 29 to 19 days -- from 2021 to 2022.
The report from Immersive Labs suggests this improvement can be attributed to the urgency and need for fast response times amid the fallout of the Log4j crisis and other high-profile vulnerabilities over the past year.
The return of data modeling -- this time it's strategic [Q&A]
Over the past decade data modeling -- setting up data structures aligned to business requirements -- has tended to take something of a back seat as businesses have rushed to bring products to market.
But we're producing more data than ever and need ways to process it effectively. That's why Satish Jayanthi, CTO and co-founder at Coalesce, believes it's time for data modeling to make a comeback in enterprise strategy. We spoke to him to find out more.
How data centers need to rethink their vulnerability assessments [Q&A]
Data centers are increasingly faced with more sophisticated attack techniques, putting the information they hold at risk.
Specific vulnerabilities such as misconfigurations may pass under the radar of traditional security scans. We spoke to Daniel dos Santos, head of security research at Forescout, to discuss the potential impact of these vulnerabilities and why data centers need to strengthen their risk management.
Updated AI engine aims to boost productivity across business teams
Artificial intelligence is finding its way into many areas of business. But its value depends on the quality of the training data and user prompts it receives.
Dynatrace is looking to address this with an update to its Davis AI engine that creates what it calls a 'hypermodal artificial intelligence', combining fact-based, predictive- and causal-AI insights with new generative-AI capabilities.
Business IT model needs to change to cope with 'workquake'
A pandemic-induced shift to remote work, combined with relentless technological advances such as generative AI, has resulted in a 'workquake', causing a rapidly evolving landscape in which enterprises must adapt to new technologies, working practices, and business models without established procedures.
New research from Doherty Associates identifies a growing complexity avalanche for IT teams. Smaller teams, in particular, report an increase in the breadth and depth of tasks in addition to business-as-usual duties.
How AI and automation have helped adapt to changed customer behavior [Q&A]
We're continuing to feel the effects of the COVID-19 pandemic in many areas, not least in the impact that it’s had on consumer behavior.
In order to cope with the shift in the way that people interact with businesses many have turned to increased automation and use of AI. We spoke to Sateesh Seetharamiah, CEO of enterprise automation specialist Edgeverve, to find out more about these changes and what they mean for the longer term.
New Azure offerings help speed cloud migration
The cloud offers many benefits including scalability, cost savings, and flexibility, but the migration process isn't always an easy one.
Today at Microsoft Inspire the company is launching two new offerings aimed at making it easier for enterprises to migrate to Azure.
Microsoft introduces process mining to help drive business insights
Among today's announcements coming out of Microsoft Inspire is news that Power Automate Process Mining will become generally available to all channels on August 1st.
Using AI it will enable organizations to easily understand what is happening across their business, maximize process insights, use out-of-box recommendations to reduce the complexity of processes, transform operations, and drive continuous process improvement with automation and lowcode apps.
Businesses struggle to make decisions due to 'analysis paralysis'
In difficult economic times businesses need to make decisions quickly and data is a key part of enabling those choices.
But research from analytics cloud platform Alteryx shows enterprises are struggling to make timely, insight-driven decisions because of 'analysis paralysis' caused by issues around ownership of and access to data.
More than half of enterprises overwhelmed by data
Today's typical large organization is holding 35 petabytes of data across its systems and this is expected to double by 2025. But 75 percent of IT leaders are concerned that their current infrastructure won't be able to scale to meet this demand.
A new report, from infrastructure specialist Hitachi Vantara, shows that while technologies like generative AI are spurring a goldrush to greater insights, automation, and predictability, they are simultaneously putting pressure on the already-strained infrastructure and hybrid cloud environments on which they run.
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