How small businesses can boost Facebook engagement


If you have a small business, and that business doesn’t have its own Facebook page, then you’re doing your business wrong.
Come on, people’s pets have Facebook fan pages, and your business doesn’t. Many will agree that having a fan page is essential to your business, but with basically everyone on there, the rules have changed.
Watch out Microsoft, Facebook releases free video calling feature in Messenger mobile


Facebook’s Messenger app has over 600 million users. Facebook-owned WhatsApp has over 800 million monthly active users. One would wonder why the social juggernaut maintains two instant messaging clients. The company has started to answer this question. While WhatsApp remains a standalone IM, Facebook is aggressively growing its Messenger app. Recently, the company opened the app to developers, and added the ability to easily transfer money to friends, and today, the company is introducing free video calls.
The video calling option has been one of the most anticipated features in Messenger's mobile apps. For those who can recall, Facebook introduced the video calling feature in its Messenger web app in 2011. The company had then partnered with Microsoft to use Skype technology to facilitate the video calling. Things changed in 2013 when Facebook dumped Skype’s technology -- which required users to install an additional plug-in -- for its homegrown video calling features that didn’t require users to download and install any extras.
Microsoft offers free Skype calls in Nepal, Facebook donates $2 million


The terrible repercussions of the earthquake in Nepal and the aftershocks continue to be felt. With thousands of people yet to be accounted for, Google and Facebook have already launched services to help connect with people in the affected areas.
Now Microsoft has entered the fray, offering free Skype calls to both landlines and mobiles in Nepal. Starting immediately, Skype users can make calls from within Nepal, or place them to the country regardless of whether they have any credit.
Google and Facebook offer support after Nepal earthquake


When disaster strikes, technology can often be put to good use. Following the devastating earthquake that struck Nepal this week, Google and Facebook are among the companies helping those in the area, as well as people looking for friends and relatives.
Google's People Finder does very much what it says on the tin. It's a very simple website that enables people to publish requests for information about loved ones, as well as giving those with information somewhere to share it. Facebook's Nepal Earthquake Safety Check provides a similar feature.
Facebook Hello tells you who's calling before you pick up


It's easily forgotten with the number of apps available, but mobile phones are primarily designed for making calls on the move -- whodda thunk it? When you receive a call you'll usually see the number of the caller, but this may not be helpful in identifying them before you decide whether to pick up. Facebook's answer to this problem is Hello.
This new app comes from the Facebook Messenger team and aims to tell you more about the person getting in touch with you even if you don’t have their number saved in your address book. Currently available for Android, the dialer app also allows for the blocking of calls from individuals.
Facebook revamps your newsfeed yet again


Facebook is, once again, making changes to the algorithm that controls what appears in newsfeeds. If you had ever been under the impression that you were going to see a chronological list of status updates from your friends in your newsfeed, numerous changes over the years will have put paid to that notion.
It has been a source of many a social networking grumble, and now Facebook is taking steps to address the issue. Depending on how you use Facebook, you may be connected to not only real-world friends, but also companies, celebrities and even TV shows. Your newsfeed has likely turned into less of a collection of bon mots from your mates and more of a stream of updates from entities you're only vaguely interested in. Now your friends will be given greater priority.
Zuckerberg says Internet.org is not anti-net neutrality... but it is


A few days ago Mark Zuckerberg conducted a Q&A on Facebook. Despite tens of thousands of comments, very little of interest came out of the session -- he works 50-60 hours a week, likes Oculus (surprise, surprise), and he stands behind his Internet.org project which is providing internet access to people all over the world, including those in remote and developing locations. As is to be expected from a Q&A session, Zuckerberg also found that he had criticism levelled at him in addition to questions, including criticisms of his beloved Internet.org.
Some people pointed out that even in the US there is still a digital divide, while others complained that Internet.org goes against the principles of net neutrality. This obviously struck a nerve because the Facebook founder felt the need to defend the program and express his support for net neutrality. My colleague Manish Singh wrote about this, but is Zuckerberg right? Can Internet.org and net neutrality really live happily side by side?
Mark Zuckerberg defends Internet.org after many companies leave the program


A vast majority of Indian citizens don’t give a hoot about topics like net neutrality. But things have changed dramatically over the past couple of weeks. Not only have many of them started to understand what net neutrality actually means -- also why we should care about it -- but sites like SaveTheInternet.in are helping these critical topics become the word of mouth. TRAI (Telecom Regulatory Authority of India) -- which started to seek people’s views on this matter last month -- has received over 600,000 responses. It will be taking these -- and many more that are yet to come -- into consideration as it moves closer to the deadline to make recommendations on the issue to Department of Telecom, a government ministry body which holds the power to take real action to uphold net neutrality in the country.
Flipkart, India’s largest e-commerce portal, received so much criticism that Sachin Bansal, the company’s CEO and co-founder, had to step up to explain why Airtel Zero, a platform through which Airtel will offer users free access to select mobile apps and services, is important. When that didn’t tone down the uproar from several Indian communities, earlier this week Flipkart announced that it is leaving India’s largest telco’s Airtel Zero plan.
Facebook Messenger unofficially available as OS X app


Those of you who simply want to chat with your Facebook friends can now access Messenger through its own dedicated site. The interface is similar to that of the Android, iOS and Windows Phone mobile apps, and there is even support for desktop notifications, so you won't miss any of your friends' important messages.
However, because you have to access Messenger through a site, you have to keep a tab open in your favorite browser. But if you're using a Mac you can also try this new unofficial OS X app, which effectively turns the site into a dedicated client.
Facebook Messenger breaks away into a brand new dedicated website


Today Facebook launches a new standalone website for its Messenger service. The separate interface means that it is now possible to chat with your Facebook contacts without having to visit the main Facebook website where you might run the risk of whiling away too much time reading through your timeline as well.
On mobile devices, Facebook has moved users to a dedicated Messenger app rather than allowing them to chat within the main app. By bringing the web-based version of the social network's chat tool in line with the iOS, Windows Phone and Android versions, Facebook has made chatting a distinct feature that can now be conducted completely separately in its own tab.
Facebook usage linked to depression


If you’re feeling a bit depressed lately, try logging off Facebook. No, seriously, get off Facebook.
According to a recent study, there is a link between people becoming depressed, and them scrolling through Facebook all day. It’s not the social media itself which causes depression though, it’s a bit more complicated than that.
Turkey blocks Facebook, YouTube and Twitter; Zuckerberg caves in, Google fights back


Today Turkey blocked access to a number of websites including YouTube and Twitter. The ban came after the sites published images of a prosecutor being taken hostage at a court in Istanbul earlier in the week. Google has vowed to getting things back up and running, but it's not the same story for everyone.
While a block was also put in place on Facebook, the social network sidestepped the ban by agreeing to comply with a court ruling. This is not the first time Mark Zuckerberg's site has bowed to pressure from Turkey. At the beginning of the year, despite previous claims to stand up for free speech, Facebook bowed to pressure to block pages that insulted or offended the Prophet Mohammad. Now it looks as though history is repeating itself.
Facebook introduces scrapbooks for photos of your kids


Facebook is about more than being social; it's about presenting a version of yourself to other people. When you share a photo of your meal, you're making a statement: "look at this delicious expensive meal I can afford", "look at the fancy restaurant we're visiting", or "gosh, aren't I healthy for making this salad?". But of course Facebook is not just filled with photos of food -- there are also photos of kids, presenting an image of family life.
Starting today, Facebook is rolling out a new scrapbooking feature designed specifically for pulling together photos of your child. The idea is to make it easier to collect together photos into one place so you can view all of your memories without having to jump from place to place.
Comparing Facebook's and Google's vision for mobile


On the first day of the F8 developer conference, Facebook finally pulled the trigger on something we had expected for months. Facebook messenger is now a platform along the lines of WeChat and other Asian messaging apps. While this isn't necessarily "novel", it tells us something about Facebook's vision for mobile.
Facebook announced the SDK for messenger along with the fact that 40 apps, including ESPN, Dubsmash, and Talking Tom and Giphy had already signed up for the program. Their willingness is simple to explain -- app stores have fixed the app distribution problem, but have consequently made app discovery far more difficult. Easy app distribution and low entry barriers have created a deluge of app developers with more than a million apps and counting. But with these numbers, app developers have found it increasingly difficult to reach consumers through all the noise. This is where Facebook Messenger comes in:
Facebook apes TimeHop with On This Day


History. It's so much more reliable than the future. You know where you stand with things that have happened. This is possibly why they are often looked back upon (is that not the only way to view such things?) with such fondness. Unless they were bad things, of course.
Latching on to the general liking for getting moist-eyed and nostalgic, Facebook is rolling out a new On This Day. It's something that borrows heavily from services like TimeHop, and gives users of the social network a new way to check back on the content they've posted. It's something Facebook has experimented with already with its Year In Review, but this is a more wide-reaching feature.
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