Articles about Messaging and Collaboration

The Microsoft partner network (MPN) is Microsoft’s ‘official’ body for channel partners. A Microsoft partner is one of the 640,000 companies worldwide that build, sell, or consult with Microsoft products. Most of these companies operate in the small-medium enterprise (SME) space, selling services related to Azure, .NET and SQL, Office 365, and SharePoint.

The MPN isn’t a revenue earner for Microsoft in itself, but the reason for its being is pretty clear. A successful partner ecosystem means lots of lovely license sales for Microsoft. With Office 365 subscriptions to push (and Windows likely following this model sooner rather than later) the MPN is a pretty important area for Redmond guys right now.

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Open-source multi-messaging client Instantbird 1.4 has been released for Windows, Mac and Linux. The latest version of Instantbird, which provides a central location for accessing multiple IM accounts including AIM, Yahoo, Twitter, Facebook and Google Talk, strengthens its Twitter integration by updating to the Twitter API v1.1, a necessary step to ensure it’s able to communicate with Twitter after June 11.

Other Twitter changes include the timeline being updated to include all people the user is currently following in the Participants list, while the character counter has also been improved to take into account automatic link shortening, making retweets easier.

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IntelliBreeze Software has released Gmail Notifier Pro 5.0, a major update of its Windows tool for monitoring various online accounts via the Taskbar Notification area. The tool, which allows personal users to monitor up to two supported accounts without registration, offers more than simple Google Mail notifications, and version 5.0 extends this support further by adding Microsoft Exchange and SkyDrive notifications to its feature list.

Version 5.0 also adds a built-in local RSS feed server, allowing users to pipe notifications from the program into RSS readers on other platforms, including smartphones as well as computers.

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Microsoft has launched Skype for Mac 6.4, a major update of its Skype chat platform for OS X users. Version 6.4 is focused on improving Skype’s instant messaging features for better usability, while also introducing support for Simplified Chinese.

Version 6.4 adds infinite chat scrolling, a feature already present in the Windows build. This allows users to load historical conversations simply by scrolling upwards. This action simply loads messages from the chat history stored on the user’s computer.

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After nearly two months of using Microsoft’s services almost exclusively, I made the painful decision to switch back to Google for most of my web needs. I say "most" because I’m still using, and enjoying, Outlook.com.

My decision to stick with Microsoft’s webmail service seems well founded, as the company is adding more features all the time. It introduced Skype support two weeks ago, and from today is rolling out the ability to directly message your Gmail-using contacts. Or "friends stuck on Gmail" as Microsoft amusingly phrases it.

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Late yesterday, cloud storage provider Box released updated apps for Windows 8 and Windows Phone 8. The latest iterations come with new features which are designed to "give users and businesses better control and enhanced security over their content". Let's take a look at the changes.

The most noteworthy feature introduced on Box for Windows 8 and Windows Phone 8 is the ability to manage (add, change and remove) access permissions for any collaborator in any folder, which the user owns. This functionality is aimed at both users, like students working together on an assignment, and businesses, which need in-depth collaboration features to manage a project.

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Mobile VoIP provider Viber has broken new ground by releasingViber for Desktop 3.0 for Windows and Mac, extending its existing mobile service beyond the mobile-only Viber 3.0 app to desktops and laptops.

The new desktop build provides all the functionality currently enjoyed on the mobile app, including free voice calls, photo messaging, text chat and location-sharing with other Viber users, but also adds support for desktop-to-desktop video conferencing too.

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I'll admit, I'm a sucker for subscriptions. I subscribe to receive periodic emails with the latest discounts for tech gear, car news or any other bits of useful information (well, at least to me). Maybe there's something nice out there that I want to know about. But because the emails keep coming in at different times of the day, going through each and every one would be a waste of time.

Cloud service Unroll.Me promises to solve the problem of subscription overload by allowing its users to wrap those emails into one big daily digest. Although the unsubscribe option is also available, the idea is to give folks the ability to actually make the best of the stuff that keeps coming in without, likely, losing track of vacation deals or the latest social updates.

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After introducing Android and iOS apps, enterprise social network Unison has shifted its focus from mobile handsets to large team collaboration, introducing the ability to voice chat with up to 250 users straight from the browser. The feature is currently available only through the official Chrome app.

Compared to the traditional way of doing things on Unison -- text chatting -- the latest feature allows users and members of large teams to interact in a more personal way. Voice is also more immediate than writing and can trigger a faster response, something which can be helpful when dealing with fast-approaching deadlines or other critical scenarios. In some cases, businesses can also replace the traditional phone conference and, therefore, rely less on other services for basic but essential tasks.

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Four weeks ago, Microsoft flicked the switch and officially merged Windows Live Messenger with Skype. Users of the popular IM tool were greeted with a message stating "A newer version is available. You must install the newer version in order to continue.  Would you like to do this now?"

Although Skype is a great tool, many fans of Messenger were up in arms about the forced change, and I know people who still pine for the old chat application. Fortunately, there’s a very simple way to get it back.

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Yesterday (yeah, yeah, I'm late), Google released a stunning new version of Gmail for iPad and iPhone. I tried to write this story several times on May 6, but the newsroom was short-staffed, keeping me extra busy. Vacations, bank holiday in United Kingdom and Orthodox Easter Monday just about emptied BetaNews. So, please, pardon this belated story about the great Google escape.

What a wild one, too. Control-freak Apple uses Safari to keep developers like Google in check. Especially such a rival that invades iOS with a remarkably rich set of apps tightly tied to myriad web services. So Gmail's sudden liberation is quite surprising. Links now go to installed Google apps -- gasp, Chrome, Maps and YouTube -- rather than opening Safari. Chrome linkage really is a shocker, and all the more so with Google kissing WebKit to the wind in favor of its own browsing engine. Expect it in the Chrome stable channel soon.

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Microsoft continues the trend of expanding the interoperability options of its flagship unified communications product, Lync Server 2013 -- federation with Skype arrives in June.

Microsoft Lync Server 2013 is an already impressive offering with instant messaging, presence, enterprise telephony, conferencing and collaboration features out of the box. The latest version of the Lync client features even tighter integration with Microsoft Office, as well as a robust mobile version for the three major platforms. Lync Server 2013 is also being touted as an enterprise ready PBX replacement with major improvements around high availability and disaster recovery options. Other highlights include support for a hybrid voice topology that integrates with Lync online, and support for virtualizing all workloads including voice. The product continues to make impressive inroads with enterprise customers, already adopted by 70 percent of the Fortune 500.

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Cloud workspace platform Podio introduced another round of fresh updates on Thursday, bringing exciting new functionality to the quickly evolving SaaS offering. Hot on the heels of a major UI facelift that was released back in late April, the newest refresh brings much requested real-time chat capability with online members of your various workspaces. For my company that uses Podio on a daily basis, these additions are definitely appreciated.

For those unfamiliar with the service, I provided a mostly positive in-depth review back in December of last year. For those who have never given Podio a spin, placing a label on what it "is" definitely takes a little effort since it is almost anything you want it to be. The product fills the gap of online task, project, and customer management that is much cheaper and flexible than any other mainstream CRM offering. It also correctly introduces the aspect of "professional social", something which Yammer forces down your throat -- but Podio makes feel like a natural fit.

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If Google does not already rule your internet world, then it is still aiming to do so. Gmail, Calendar, Drive, Docs -- the company aims to offer you everything. Now it looks at integrating more of these features to make things a bit easier for customers, adding better Calendar options right into the email app.

"If you do a lot of scheduling over email, it's now a little bit easier to create events directly from your Gmail. Now available: dates and times within emails are lightly underlined: click them to schedule that conference call or lunch date without ever leaving Gmail" says Google product manager Boris Khvostichenko.

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Microsoft has been actively migrating customers from Hotmail to its Outlook.com service over the past six weeks. That migration ends today, as Microsoft announces completion of, not only the big move, but also that the company now has instant success from the latest web-based email offering.

"When Outlook.com came out of preview, it was already the fastest growing email service thanks to your support. The last two months have seen the release of a new, modern Outlook.com calendar, a refreshed Outlook.com app for Android devices, two-factor authentication for your account, new international domains for people around the world, and the release of a preview of Skype calling in Outlook.com" boasts Microsoft's Dick Craddock.

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