T-Mobile USA offers refunds to Simple Choice customers
I have a question for you? Is 24-month financing the same as 2-year contract for service? Washington State attorney general believes so. He calls T-Mobile's "no contract" plans deceptive. Last week, the carrier agreed to making changes, paying court fees and offering customers refunds on phones purchased between March 26 and April 25.
About 45 minutes ago, I got email from T-Mobile offering full refunds on devices purchased during the time period (that would be iPhone 5 for my daughter and father-in-law). I live in California, not Washington State, but T-Mobile is headquartered there. So the court order is farther-reaching, which is why I'm posting today.
H-1B visa shouldn’t be granted when Americans lose jobs
There’s an old joke in which a man asks a woman if she’ll spend the night with him for $1 million? She will. Then he asks if she’ll spend the night with him for $10?
“Do you think I’m a prostitute?” she asks.
Android outdated? Blame Google, not cellular carriers
You can still buy phones running Android 2.3 (Gingerbread), even though Google released the last distribution, version 2.3.7, in September, 2011. In the meantime, numerous security flaws have been discovered in Gingerbread and users are vulnerable to them.
For this, the ACLU blames AT&T, Sprint, T-Mobile and Verizon Wireless. The logic in their plea to the FTC is so shoddy that I have to suspect an ulterior motive. In whose interests is the ACLU operating here?
If Congress passes Internet sales tax legislation, you lose
It's almost as if some in Congress forget that we've been down this path before. Garbage legislation, now under the moniker of the Marketplace Fairness Act, has been discussed in various guises and masks over the last 20 years or so. Streamlined Sales Tax. Remote Sales Tax. Distant Sales Tax. They've been tried, debated and debunked each time before.
But it's funny how larger than ever state budget deficits perk up the ears of slimy congressmen on the umpteenth attempt at an Internet sales tax. While proponents like J Marra, writing for BetaNews this week, are in favor of this bill, I stand tall against it, without hesitation.
Government demands to remove content reaches new highs, Google claims
For the past three years Google has released transparency reports, which loosely translate to tattling on the government and other entities that attempt to extract information from the search giant. None are likely happy with this reporting, but it is all public record and fair game.
"Today, for the seventh time, we’re releasing new numbers showing requests from governments to remove content from our services", states Google's legal director Susan Infantino.
Google changes search labels following EU investigation
Following an investigation by the European Commission into whether Google unfairly promoted its own services, the search giant has agreed to make some changes to the way results are displayed.
Google will more clearly label search results that link to YouTube, Google Maps and its other sites. The Commission has proposed that these changes run for a month whilst it collects public feedback. The EC will then decide whether to make them legally binding for five years, in which case an independent monitor would be appointed to oversee proper implementation.
Taxing Internet sales is the right thing to do
The fight to keep brick and mortar commerce subsidizing e-commerce is in a crucial stage today.
You never heard of that fight? It also goes under the guise of fighting "Internet sales taxes". A bill (the "Marketplace Fairness Act") is moving along in the Senate that requires merchants with $1 million or more in revenue to collect any sales taxes due in the state of the buyer.
Boston bombing lesson: Surveillance cameras work
As we all recap the Boston bombing and manhunt events in our minds, looking for lessons learned, the one that sticks out in my head is the value of surveillance cameras. They were essential to catching the perpetrators and doing so quickly. More aggressive use of them might have resulted in even faster capture, and the civil rights and privacy concerns people express about them are hysterical overreaction.
The value of surveillance cameras was obvious almost immediately after the event. I remember many experts interviewed predicting that they would be used to narrow down suspects rather quickly. In fact, you don't need an expert to understand this. The only people who didn't seem to understand it well were the Tsarnaev brothers. They stayed in town and tried to go on with their lives, indicating that thought they wouldn't be detected. They must have freaked out when they saw their pictures on the news, but they still didn't get out of Dodge.
ACLU files FTC complaint about Android security
Is the American Civil Liberties Union an iPhone shop, or is the organization really looking out for your best interests? I ask because the complaint filed yesterday with the Federal Trade Commission (and revealed today) is the kind of marketing Apple probably couldn't afford. This thing is a goldmine of FUD (you know, fear uncertainty and doubt) -- Christmastime good, when Santa packs the room with presents and they're all for you.
But, wait, Google gets gifted, too! Because the complaint is more about carriers dragging their bums updating Android than any fundamental security problem with the platform. The operating system has "known, exploitable security vulnerabilities for which fixes have been published by Google, but have not been distributed to consumers’ smartphones by the wireless carriers and their handset manufacturer partners", according to the legal filing.
Microsoft details how much of your data the Feds want
Last month Google released a transparency report revealing how often law enforcement inquires about users' private data. Hint: it's more often than you want to believe. Not to be outdone, today Microsoft posts its own data, which the company refers to as the "2012 Law Enforcement Requests Report".
While the number of requests may seem staggering, there is some perspective to be had in all of this. First the raw data reported -- "Microsoft and Skype received a total of 75,378 law enforcement requests. Those requests potentially impacted 137,424 accounts". Sounds rather high doesn't it?
Microsoft's backing of anti-Google Apps school privacy bill is just plain dirty
We all know software vendors have vested interests that sway some of the decisions they make. When I heard that Microsoft was the real driving force behind a sly K-12 school privacy bill making the rounds in Massachusetts, I immediately smelled something rotten. While the public purpose behind the bill aims squarely at protecting student privacy, it's not hard to connect the dots back to Redmond, Wash.
Even though it's easy to see why Microsoft would prop up such a bill (to ease Google Apps' rise in the K-12 educational market), I question the long-term business sense of such dirty grandstanding. Microsoft's Office 365 for Education is already free for students and staff of any qualifying school district (just like Google Apps), and the suite is pretty darn good competition for Google on technical and functional merit alone. So what's the sense in playing dirty just to sign on a few more seats here or there based on misinformation?
What's wrong with tech in US K-12 education today
If you surveyed the different directions K-12 school districts take in the United States, you'd find nothing less than a hodgepodge of technologies. The mess that was known as "Novell Hell" universally bows down to a diverse array of technologies including Active Directory, campus-wide Wi-Fi, iPads, Chromebooks, and a little bit of everything else in between. While it's reassuring that most districts I'm in discussions with are moving to cloud-based Google Apps or Office 365 for their email, the end-user device side of things is murkier.
I'm not going to call myself an expert in K-12 technology and policy, but seeing that I spent the last four years supporting and training users' technology needs at my former high school district, I've got good experience understanding the issues affecting teachers and students alike. After attending educational tech conferences year after year, the common consensus stands: everyone in education knows where they want to be, but the paths some of them take to get there are muddled with too much idealism and not enough realism.
Google reveals how often the Feds ask for your personal info
Google is characterized in some many different ways. While some of us look to the Mountain View, Calif.-based company as our savior, others refer to it in terms like "Skynet" -- the computer and artificial intelligence system that runs the world in the Terminator movie series. That latter reputation is one Google tries hard to change; Transparency Reports are example.
Today, Google's Legal Director, Richard Salgado, announced that the company will be adding National Security Letters to its report. "When conducting national security investigations, the U.S. Federal Bureau of Investigation can issue a National Security Letter (NSL) to obtain identifying information about a subscriber from telephone and Internet companies", stated Salgado.
The White House agrees -- you should be able to unlock your phone
You asked and, this time at least, the government listened. Back in January, the legality of unlocking one's cell phone was rolled back after the Library of Congress failed to renew a 2006 ruling, letting it to expire. The outcry could be heard round the world, as the saying goes.
These days, though, Americans have an outlet for their distaste -- the government's own "We the People site". And citizens visited that site in droves -- 114,322 of you demanded that the White House re-evaluate this ridiculous (my word, not the carriers') law. The petition laid out the gripe in plain words -- "Consumers will be forced to pay exorbitant roaming fees to make calls while traveling abroad. It reduces consumer choice, and decreases the resale value of devices that consumers have paid for in full".
Bill Gates finds his audience: Reddit
If you're geek, and even if not, Bill Gates' Reddit chat is worth reading, if you missed the live event at 1:45 pm EST today. Microsoft's cofounder held the "Ask Me Anything" in part to promote the annual letter for the foundation he runs with wife Melinda.
I've seen Gates give speeches in numerous venues, many not suited to him. The worst must be about a decade of Consumer Electronics Show keynotes. Gates and CES mixed like positively-charged particles. I never saw one presentation there that really zinged. These weren't his people, no matter how much geekier the attendees after Comdex died.
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