What you need to know about IT infrastructure library
Bringing information technology into line with the needs of the business is frequently a problem. ITIL -- originally known as Information Technology Infrastructure Library -- is aimed at resolving this by establishing a set of rules for IT service management (ITSM).
The ITIL framework is geared to standardizing the choosing, planning, delivery and support of business IT services. The intention is to deliver greater efficiency and predictable service levels.
LYNK & CO's new 01 is a shareable electric SUV with an open API
Think of electric cars, and it's Tesla that naturally springs to mind. But Geely, the Chinese parent company of Volvo, wants this to change. Today the company launches a new car brand, LYNK & CO, along with not just a new electric vehicle, the 01, but a whole new ownership model.
The 01 -- which will be followed, of course, by the 02, 03, and so on -- is a compact SUV designed for sharing, and it even has its own app store. With connectivity in mind, the 01 has an open API so developers can get to work creating their own apps. Partnerships with Microsoft, Alibaba and Ericsson led to the creation of the platform, and the vehicle offers Apple CarPlay, Mirror Link and Android Auto compatibility.
Fedora 25 Beta Linux distro now available for Raspberry Pi -- here's how to install it
The Raspberry Pi computers are extremely popular. It isn't hard to see why people like them -- they are small, inexpensive, and very useful for various projects. While they are arguably under-powered for use as, say, a full-time workstation, the diminutive machines aren't really meant for that.
If you do want to use it as a workstation, however, I have good news. Fedora 25 Beta Workstation is now available for both the Raspberry Pi 2 and Raspberry Pi 3. In addition to the Workstation image, Fedora 25 Beta Server is available too. Owners of ARMv6-powered Pi models, such as the Pi Zero, are out of luck, as the operating system will not be made available for them.
Windows 10 Insider Preview Build 14951 for PC and Mobile arrives on the Fast ring
The previous two Windows 10 Insider Preview builds -- 14942 and 14946 -- introduced some fairly major new features to the OS, including the ability to collapse the App list in the Start menu, longer Active Hours settings, and precision trackpad improvements.
Today, Microsoft rolls out yet another new build, keeping up the weekly frequency. Build 14951 introduces yet more big improvements, including two large updates to the Windows Subsystem for Linux.
How do you FEEL about Samsung Galaxy Note 7's demise?
I sold my sister's T-Mobile HTC M9 earlier today. Nan lives in Vermont, where Verizon delivers consistently better coverage and where the market for a used smartphone is much smaller than here in San Diego. The buyer had previously owned the Samsung Galaxy Note 7, which she really enjoyed. While waiting until late November or early December for her matte black iPhone 7 Plus order, the woman has a Samsung Galaxy J7 loaner and hates it. She is familiar with the M9 because her mom owns one.
This lady is the fifth person I've met in just a few days who had bought Note 7. They're everywhere—and a sorry lot of disappointment, too. Every one switched to an iPhone. What? Has no one read reviews claiming Google's Pixel handsets are the Android iPhones everyone waited for?
What you need to know about IT service management
In the early days of business computing, the technology was seen as a supporting tool to help speed up processes like preparing accounts or controlling stock. But as information technology has found its way into more and more areas of business, it’s become increasingly important that IT should be aligned with the needs of the business and be able to deliver added value.
For this to be effective businesses need to have policies and procedures in place to plan, deliver, control and operate the IT services they offer either internally or to outside customers. All of these activities can be drawn together under the umbrella title of IT service management.
What you need to know about CRM
For the vast majority of organizations, customers should be the number one priority. Without their support, revenue streams dry up and businesses quickly fail. For small businesses that have a face-to-face relationship with their clients keeping them happy is straightforward, but in larger organizations ensuring that the relationship between business and customer is as positive as it can be is not always easy.
Imagine being in charge of a global, multi-national company with thousands of customers in disparate locations. Each of these customers has their own specific needs and businesses can’t afford to treat them all as a single homogeneous entity. At the other end of the scale, even growing businesses can struggle to manage their customer relationships because of limited resources. Fortunately, customer relationship management software is on hand to help businesses of all sizes and across a wide range of industries.
Elephone EleCam Explorer Elite action camera review
In trying to compete with more premium brands, some action camera makers are pushing the envelope in terms of quality at lower price points. Some of the best devices in the affordable category, while not on the same level as the latest GoPros, come reasonably close to the leading players, but at a fraction of the cost.
One of those devices that is touted to offer great value for money is the Elephone EleCam Explorer Elite. It comes in below the $70 mark, so it certainly delivers on the cost front. And, being powered by a proven and competitive chipset in the entry-level market, it seems to have what it takes to deliver quality videos. But, how does it perform in real life?
Foxit Reader 8.1 adds Box integration, improves annotation features
Foxit Software has released Foxit Reader 8.1, a point update of its Windows PDF viewer and creator. Version 8.1 widens the app’s cloud integration with two new services, including an extension of Foxit’s recently launched ConnectedPDF online document management tool.
Elsewhere, the new release also improves annotation workflow and collaboration, plus adds JavaScript form submission support.
NETGEAR Nighthawk X10 AD7200 802.11ad Smart WiFi router (R9000) supports Plex and Amazon Drive
When buying a wireless router for your home, there are many models to choose from. If you have basic needs in a small home, such as surfing the web or watching Netflix at 1080p, you can easily get by with an inexpensive router for, say, under $100. For those with more advanced needs, like streaming 4K and sharing large files between computers on the network, or those in large homes requiring greater range, prices for more capable routers can skyrocket.
While you don't always have to spend obscene amounts of money on technology, a wireless router is definitely not the place to try and save a buck -- you should always aim for quality products from reputable brands. Today, once such trusted company, NETGEAR, announces the Nighthawk X10 AD7200 smart WiFi router. On paper, it looks like one of the greatest home routers ever. Of course, with such cutting-edge technology like 802.11ad, it carries a very hefty price tag.
UK economy loses almost £11 billion to cyber crime each year
The UK economy lost £10.9 billion as a result of online fraud and cyber crime last year, according to new research, which works out at about £210 for every person aged over 16 in the country.
The figures come from a survey by Get Safe Online and the National Fraud Intelligence Bureau and reveal that 68 percent of people in the UK have been targeted in some way by cyber crime.
How to determine if a digital photograph has been manipulated
I am frequently tasked with providing an expert opinion on whether photographs have been digitally manipulated or not. A simple examination can often reveal some limited information, but to get more accurate results, we need to look beyond a simple visual examination.
Looking at a photograph, there are things to look out for when determining if it’s been digitally manipulated. If the photograph is one of a series taken in burst mode, there may be inconsistencies between the set, such as light/tone variations, or pixel aspect ratio. In saying this, though, this isn’t conclusive, and a more in-depth analysis is needed.
Should we really be concerned with automation overtaking human jobs?
The Henn-na hotel opened its doors to the public last year, and is yet to pay its receptionist staff a single penny in salary. How have they gotten away with this? Well, as it turns out, velociraptors dressed in bow ties and bellhop hats will work for you for free. More accurately, though, it’s because 90 percent of the hotel staff are robots.
As automation technology continues to proliferate almost all areas of work, concerns have begun to surface over the security of human jobs. The Henn-na hotel is a prime example of this -- rooms cost just £36 per night, making it a low-cost automated alternative that could take away hundreds of jobs if the idea spreads.
Wise Program Uninstaller removes Windows 10 Universal Apps
Free cleanup tool Wise Program Uninstaller has been updated to version 1.97 with new support for removing Windows 10 Universal Apps.
It’s easy to use. The interface now lists apps along with your desktop applications, and to remove one you just select it and hit "Safe Uninstall".
The UK public isn't ready for self-driving cars yet
The UK public wouldn't really feel comfortable driving alongside autonomous vehicles, a new study by Goodyear and the London School of Economics says. More than half (55 percent) of UK drivers feel that way, compared to 39 percent in 10 countries in Europe, also part of the survey. More than a quarter (28 percent) would, on the other hand, feel comfortable, similar to the rest of Europe (30 percent).
The main concern is with security, followed by issues of principle. More than four fifths (83 percent) of respondents fear "autonomous cars could malfunction". In other ten countries, 71 percent of respondents had the same fears. Almost two thirds (64 percent) think humans should be in control of their vehicles, and 78 percent believe the car should have a wheel.
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